I was a guest at the Nov. 2025 Thanksgiving Dinner. The dinner was very good. The standard…read moreThanksgiving items were available. Turkey, Ham, mashed potatoes, stuffing, hot biscuits, cranberries, pie. Every item was prepared well. I enjoyed the turkey and cranberries with mashed potatoes the most. The staff were very friendly. It was obvious that they had went to great length to make this dinner special.

I resided at Springwood Landing from 2003 until 2005. in…read moregeneral, the facility is clean staff fairly nice food is pretty good. Activities are OK. With l resident moves inincluded rent is transportation to doctors shopping outings./excursions. What is left out is there is no lift on the bus, only two stairs with railings on each side but at the top of the steps, they spread out too far to hold onto with both arms No reimbursement for what they have already paid for on the facilities bus . This is the only vehicle they have for residents the managers refused to reimburse me so I went to the regional manager, who agreed to reimburse me for one year worth of rides. This did not include outings and excursions which I missed out on entirely for the whole time. I was there. in conclusion, if transportation is included in the rent and a resident is not able to board the bus because it has no lift yes should be clearly indicated before they sign the rental agreement Thusly, two star rating because everyone likes to get out in the world, even when we're old-er!

I wrote a 5 star review earlier. I still have a great opinion about the level of care for my…read moremother-in-law who is in memory care. When first interviewing the place, we were told there is a doctor who comes every Monday. When we met the doctor, he was clear to us that he is a nurse who has a doctorate in nursing. He was honest. The Quarry continues to refer to him as a doctor and even a primary care doctor. A federal court case out of California clearly ruled that this is illegal because it is misleading. The Quarry should stop referring to this wonderful nurse as a "Doctor".

My husband & I have been living in the Assisted Living part of The Quarry in Vancouver for a number…read moreof months. Like anywhere there is good & not so good. We pay a premium amount for food on a scale of 1-10 that we would rank a 4. Portions are child-like and any salad horrible when it comes to freshness or quality of what's in it. Caregivers think nothing of shouting in the halls in the middle of the night as though they think everyone is awake at 2:30 a.m. Why do the schedulers insist once you grow comfortable with a particular caregiver they must move them somewhere else? You are forced to start all over with routines that before were comfortable. There is an uncurrent of dissatisfaction & discontent because when a problem is mentioned nothing changes. Many good staff members have left for other employment because of the lack of fixing what has to exist in any living community. They sacrifice quality because to fix the situation would cost money & that's a prominent no-no. There are numerous walls that need paint or repair but it takes weeks to get it looked at much less fixed. Community living sometimes is messy but too often the mess or unrepaired appliances or gym machines linger for weeks or months. Bringing the situation to the attention of managers who should get the work done immediately often makes little difference. Unless you complain repeatedly nothing gets fixed quickly at all. Frustration is the least of the results. There are many staff who are warm, conscientious and treat their residents like family but these folks are few. For the exorbitant price we pay I seriously question long we can endure.

I have lived here for 12 years now obviously I am comfortable here, food is good I get housekeeping…read moreonce a week, they do my laundry once a week and the lady who does my laundry picks it up in the morning and has it back that afternoon, sometimes I get irritated at someone but I usually get over it, this is a nice place to live

I have lived here for 9 years now and I am quite comfortable with it, i get 3 good meals a day, my…read morelaundry done weekly and housekeeping in a private room, what is not to like. We are currently under quarantine and i am confident in the decisions made by our staff and nursing I welcome any calls to the number below if you need any specific information, 971) 371-8012 please leave a message and i will get back to you shortly

This is an update, after almost two years here for my parents…read more There is a lot to say about Touchmark. I will limit my observation to the willingness of middle and senior level staff to treat my parents with respect, listening carefully to what they say and working diligently to craft solutions that work. We recently presented them with some unusual problems. They came together, worked outside the box and creatively, energetically, proactively turned a family crisis into a little oasis of safety and calm. I'll let others talk about the normal day to day routines that make a place like this a home for our honored parents and loved ones. And it's all good, believe me. But, when we needed help ... they were there. Impressive. That's a sign of deep corporate cultural health.

We moved my mother to Touchmark Fairway Village almost three years ago and she is thriving in this…read morecommunity. She has made new friends, has access to a convenient exercise pool/gym/classes, has a routine on-site pedicure and hair stylist appointment, participates in weekly offsite coordinated activities to sight see, concerts, and local attractions. She is safe and happy here so we are assured she is in a great place.

Great people who work there :everyone was super nice : clean and friendly : even the people…read morestaying there were very nice

It's better then most but you need to keep a close eye on them still! They have all learned how to…read moreget away with running on a short staff while charging extra when service was already paid for. Do your homework before putting a lived one in any of the assisted living homes they're all about profit first!

My mother lived here for two years before her passing this month. There are not enough positive…read morecomments to do this home the justice it deserves. This home for six women, gives personal care to each resident around the clock. There are two caregivers on duty at all times. Each of the residents have extensive memory needs and as the dementia progresses the home provides whatever is needed. Besides the two caregivers, the owners, Julie and Adrian, check in everyday and are always available for spur of the moment needs. It is obvious the residents love them. The home is dedicated to each resident from early dementia through the late stages to even hospice. Family can visit at anytime (except meals and bedtime) without calling ahead. Just ring the doorbell and you are warmly welcomed with a smile. From the beginning, Mom felt secure and included. It far outshines anything else I looked at over a three-month period. The staff is experienced and seem to just know what is needed for each resident and when. They learn to interpret the language of those losing cognitive skills. Homemade meals three times a day is the norm and it often smells of stew or soup being made as you enter. All in all, it is a home, not a facility. The residents are dressed and ready for the day by breakfast time. Each resident has her own room and the group gathers in the living room for most of every day. I would highly recommend Magnolia Gardens to anyone looking for a care facility for a family member. Cheryl Rafoth