This is one of the worst facilities I have ever experienced. The nurses are lazy and rude. They say…read morethey're supposed to turn a patient every two hours, but they do not do what they say. I'm glad I got my mom out of there or else she probably would be dead. They are considered short staffed and overworked and the staff has no compassion including the director of nursing. Patients sit in their poop and pee over 30 minutes or more before they change them. So sad.

My aunt was sent here for rehabilitation. I was skeptical because of all the bad reviews. I was…read moreblown away by how much she enjoyed her 2 weeks there. So much so that she even wants to stop by and visit with the staff whenever she can. As it gets harder for me to take care of her on my own we are seriously looking at the people at augusta hills as a long term solution.

Bottom of healthcare, most food not edible, low scores from health dept. staff only a few that…read morecare. Those that care are looking elsewhere since they don't trust upper management .... I will not waste the viewer's time by posting more negatives.

This facility is horrible...they are supposed to be a rehab center...that is a joke...they put a…read morediaper on you to pee in all day and they leave you in the bed all day long... physical therapy is a joke.My friend could walk a little when she went there....could not even stand up when she left...they are not where you want your love one to go

The ladies were very nice and I felt comfortable with them! The appointment was very important…read morebecause I was in an accident months before!

DO NOT LET THEM REFER YOU HERE!!! The quality of care you will receive is nothing short of…read morenegligent. The only care and compassion I received was from the receptionist at the front desk. I was supposed to be treated as a patient by Ashley Sabb, FNP-C, but she completely mismanaged my care. She lacks empathy, has no bedside manner, lacks care and compassion for her patients, and will cause you to endure needless suffering. Your medical care should come from an advocate and not an adversary. I ended up needing to drive to Spine Center Atlanta to actually find a doctor associated with the practice who cared, and who actually treated my injuries. This was after being ignored while in debilitating pain for TWO MONTHS because I was waiting for Ms. Sabb's office to finally send an internal referral over to their own practice's surgeon for review. She actually had the audacity to ask me, "Is it really that bad?" When I did finally see a doctor, I was diagnosed with 5 herniated disks, a severely pinched nerve, and it is so bad that I required a discectomy. Dr. Chappuis asked, "What have they given you for pain?". I replied, "They gave me tizanidine and gabapentin.". To which he replied, "Yes, but what did they give you for the pain? This has got to be excruciating and I can see the tears in your eyes.". I instantly broke down and wept like a child because I started going to Spine Center Atlanta in Augusta in July of 2024 for help, and I did NOT get viewed as a person until October when I was seen by one of the surgeon's in Atlanta. It was the first time anyone helped me. No one deserves to be treated that way...NO ONE!!! I do not know why Ms. Sabb decided to go into medicine, but I can tell you why she should leave the profession. She doesn't see people in distress, nor take time to listen to their concerns, and could care less if she actually helps them get better. One day I hope she receives the same level of compassionate care she gives. It's only right.