Dr. Tanya Almaras. Saw her for 2 yrs. Initially she was a huge help. However , my appointment today…read moreI walked out and will never recommend her. My complaint was not with her but with their lack of notifications electronically. She immediately got defensive and said we can end this now "I will not be lectured" while lecturing me about follow up visits. I've got a subscription for you, get humble.

Each time we have gone to this location, the staff and doctors have been so kind and helpful. They…read morereally seem to go above and beyond.

I went in to get my eyebrow checked out since it's pierced and had a bump. The student came in with…read moreno doctor, I told her listen it doesn't hurt but it could be an irritation bump so don't press too hard because you will make it worse. She pushed it as hard as she could nonstop until it started hurting, after I told her to stop, doctor came in for 5 minutes to tell me no he wasn't going to culture it due to it becoming red after the student did what I told her not to do, they did nothing to help and charged me 100 bucks to make my eye way worse then when I started.

The front desk & back of office staff both have always been nothing but great to my kids & I. I…read moreappreciate their efficiency to not keep us waiting excessively as well. We ve mostly utilized their urgent care department. I recommend.

Wanted another set of eyes on a wound, so called for a same-day appointment at this urgent care…read more Showed up a little early. They took me in a little early. Friendly on the intake. When the nurse entered, very personable and positive energy. I left feeling like it was the best medical appointment I've had in years. I'd definitely go back.

I'm very disappointed with the care I received. The provider documented a full head-to-toe physical…read moreexam in my chart, but no such assessment was performed during my visit -- they didn't even bring a stethoscope into the room. I later saw that my insurance was billed for services that didn't occur. This happened twice, a few days apart. Again, no physical assessment of any kind. I urge anyone who's been treated here to carefully review their medical records and billing statements. If others have had similar experiences, I'd be interested in connecting.

This was my second visit to Primary Health in the span of 3 days. Nothing dramatic... just for a…read moreflu shot for myself. A little late in the season, but accomplished nonetheless. I came to this location last year for my flu shot as well, and both times were very easy. They already had my records and my insurance was current. They did not have to collect a co-pay so check-in was a breeze. There was two other people waiting and they were called back quickly. I waited about 7-8 minutes. The waiting room is a very typical set-up. Uncomfortable (but nice and wide) chairs, a random cooking show on the TV and an assortment of magazines. My oldest kiddo accompanied me (for hand holding during the shot, of course) and she was pretty jazzed about the double water fountain. So there you go. A very nice nurse took me in back and the whole thing lasted about 30 seconds! :) I prefer to get my flu shot from a nurse, rather than at the pharmacy and I've had great experiences at PH!

Ann and Brianna are efficient, friendly, and knowledgeable. I needed the flu shot and a TB test. I…read morewas in and out of the clinic in about 10 minutes even with filling all my paperwork out. They made it a smooth and seamless experience. Thanks so much! ***I had to go to the other Overland location to get my COVID vaccine. Matt was also super friendly, efficient, and did a great job administering the vaccine. Very happy with the care at both locations.***

Came in right when the clinic opened for routine labwork, at 8 a.m. I had fasted all night (and…read moreusually eat much earlier) I was the second person in the door, yet had to wait 25 minutes before being taken in for the test. Upon asking about this, I was told that 3 people were checking people in, for 3 things....labwork, Urgent Care, and appointments with providers. All were "time-in-posted." I can certainly understand seeing the Urgent Care patients right away, but those of us who come in early to "get in and get out" might be channeled into different staff so that we don't sit for almost half an hour after being the second person in the door.... Aside from that, really appreciate the friendliness of the staff and providers!

I've been going here for almost 5 years and really like Dr. Smith and always deal with friendly…read moreoffice staff. Somewhat recently they posted a sign in the front that if you're coming in for your wellness check and you address anything other than what the wellness check covers, you will be charged for an additional appointment. I came in for my wellness check and because I'm very healthy, Dr. Smith and I spent most of the appointment chatting, which is fine- bloodwork is great, I'm feeling fine, no issues. BUT, because I asked if he could write me a prescription for Imitrex because I get migraines a couple times a year and like to have medication on hand, I get charged for an additional appointment. The reason was that this was a new prescription. We never discussed how to treat migraines, what causes them, how to prevent them... no, this was just a straight up "Can you write me a prescription?". Because I have not met my deductible, my now "free" wellness check has turned into a $325 dollar visit. I got charged for an extra 30 minute appointment when most of my time with the doctor was shooting the breeze. I also ended up being charged for lab work that last year was not charged because it was included in the "free" wellness check. They must've decided to tag the bloodwork into the "extra" appointment I was charged for, not the wellness check. I called the office about this and they ran it by the person who deciphers chart notes and decides what gets charged. I explained everything like I just did above. The result was that, No, I have to pay the $325. No scruples and pure greed. I am so angry.

I used this company four or five years ago for migraine infusions at home. They were lovely to work…read morewith. My migraines have been out of control lately so two weeks ago I made a couple urgent mobile health appointments. 1: I just got a call today, the day before my appointment, that they don't do migraine infusions at home. Even though it clearly states they do it on their website. I made the appointment two weeks ago. I even called them last week to let them know I have two insurances and gave them that information. So the fact that they waited until the day before to cancel my appointments is so frustrating on multiple levels. 2: They need to stop calling themselves 'urgent' medicine. They are not urgent. Their appointments are at least a week out if not 1.5-2 weeks out. I'm really upset by this experience. Especially when I was counting on those migraine infusions which I need in between my infusions I get at the hospital. Horrible business ethics.

So happy that I could have a home visit when I was feeling too unwell to drive--great alternative…read moreto sitting around in an urgent care clinic. NP Brad was very professional and my sinus infection was accurately diagnosed. Highly recommend!

We have been very pleased to have Dr Hilvers's and his phenomenal staff as our family doctors for…read moreyears. They have a great practice and it's been really good for our family.

We did vaccinations for our first 2 kids. However, we decided to hold off on vaccinations for our…read more3rd born as we wanted to do more research. As soon as we said that, our kids doctor (Angela Beauchaine) unfortunately was not kind or understanding at all. Immediately started fear mongering and telling me our child was going to die and told us of a patient she had that died. Also, the nurse for our children was a smoker. Could smell it all over her. You're basically telling me I'm going to k**l my children by not vaccinating right when they're a newborn but your nurse is a smoker?! Make it make sense.

My daughters have been patients of Dr. Miller's for 7 years and while we love her as our doctor…read morePrimary Health has become more interested in what they can get away with charging rather than providing quality care. Most recently my daughters came in for their annual well exam and because my teen daughter asked a question about acne during her visit, they charged us an additional $375.00 office visit on top of the well exam office visit that they billed for. We have also had problems over the last 2 years with the urgent care doctors refusing to treat ear infections and sinus infections because they don't want to prescribe antibiotics. At one point we had gone into the facility 3 times in the course of a month and a half because our daughter's ear was not getting better. Each time paying for an office visit for the same issue and having them tell us there was nothing they could do. When her ear was finally so swollen she had lost complete hearing in it they gave us antibiotics and within days the infection cleared up. By the time we finally got the treatment she needed we had a bill over $1000. Unfortunately, it looks like it's time to find another doctor and facility.

No one loves to go to the ER, but I was cared for as promptly as they could. Everyone I came in…read morecontact with were compassionate and kind. I was even greeted outside by a very nice man who grabbed a wheel chair and guided me inside to check in. Checkin went smoothly as did the triage station. My nurse (young male, sorry blanking on his name) was great and had a really nice, bedside manner, who was quick to pick up on my personality and matched it perfectly. The ER Doc was also kind and thorough in making sure nothing was missed. Thanks for the great care, to the entire team!

Went in with a broken arm. Went through triage was told a nurse would be out with a shot for the…read morepain. That was 2 hours ago. They came to take x-rays but couldn't because of the pain. When asked when the nurse would be out to give me the pain med, after another hour, was told by the nonchalant male PA "I told the nurse when they get a moment they would be out." REALLY???? Well, I finally got my pain shot. Nurse said it would have been soon but the computer said I was discharged. Gee, that wouldn't have happened if they would have looked me up when I first asked how much longer. Totally disorganized and completely UNACCEPTABLE. Nurses and PAs walk around with no sense of urgency. Extremely rude.!!! No compassion!!! No sense of humanity. NEVER, EVER AGAIN. Their attitude was what made everything such a frustrating experience.