Glen and Seth were our builders and did a phenomenal job in taking down our old deck and…read moreconstructing our new one. They were prompt in showing up each morning, cleaned up the work site and very meticulous about the construction. I feel the deck is very well built and will be an area full of fun for years!

Believe the reviews, folks, at least for the Nashville, TN division. We paid just over $10,000 as a…read moredeposit in early November 2022 to reside our 2 story detached garage with HardiBoard. We weren't concerned with the cost; just that it was done right. The sales rep - John Hinely - said all the right things typical of a sales pitch, but we were already going to move forward as our current home is all brick with Hardi accents. We wanted the old detached garage to flow well and vinyl was never an option. Our house was a tear-down/rebuild but we decided to keep the existing detached garage since lumber costs are still so high. Our job was supposed to be done January 2023 but February came and ZERO communication from Durante. I called customer service around 2/20/23 and got a call from Sean on 2/21/23 stating that my job was delayed because of product availability from the supplier, but they should be able to get to me at the end of March or early April. On April 8, 2023, I attended the Nashville Home Show where Durante had a booth. I asked the sales rep there if he could help me out with some info on our job, and he said he was good friends with the owner's son and would see what he could do, but not to expect anything until the following Monday. This young man made the effort to go ahead and reach out to the team then tracked me down at the show to let me know and I was impressed! Sure enough, Sean called the following week to let me know my job would be starting the next week. FINALLY! Except the next week rolled around and NADA. No siding, no installers, no nothing. Most importantly, no communication. I called Durante again this morning to ask about the job, and requested that someone other than Sean call since he has now lied to us more than once. Someone I later understood to be a 'William' called back a bit later and sung the same story we always hear - oh your siding *just* came in and we were *just* about to schedule your job... You know the routine. BUT 'William' said the octagon gable vents we ordered in NOVEMBER 2022 weren't there and it was gonna be another 2 weeks before they would arrive. That he had gone to great lengths to call other suppliers in the area - ones they don't even deal with - to see if they could move forward but he had no luck. He said this like he was doing us a favor. Mkay. So, since my siding was allegedly there, I asked William to send me a picture of my siding that was there waiting on the vents. He balked and said they they don't have the siding - it comes from the supplier directly to the job site. Ok then, call the supplier and ask them to take a pic of my materials and send it to me. William didn't like that, I guess. He kept blaming the supplier for the delay and when I said I didn't care whose fault it was, that we purchased the siding and install job from Durante - NOT the supplier, he got big mad and said he wasn't gonna be talked over (and I interpreted that to mean 'by a woman' based on my interaction with Sean at the pre-job visit - misogyny is a real thing, ladies) and hung up on me. Guess he forgot to put on his big boy pants this morning. Way to represent, 'William'!!! So now I'm waiting on a call from a 'Scott' to see how this can get resolved since we're locked into a contract. Since I have absolutely **ZERO** faith this Hardie job will be installed correctly by this Nashville outfit, I will hire a home inspector or two to do nothing but stand outside and inspect every single board and piece of shingle that goes up on my garage to ensure all the flashing is installed to absolute spec as set forth by James Hardie. I also don't trust Durante at this point to honor any warranty since the head of the Nashville office is such a snowflake he can't take honest criticism from a woman, so it's gonna be installed absolutely, 100%. BUYER BEWARE when getting a quote from Durante. They sought me out after I filled out a questionnaire about Hardi installers in Nashville and I think I now know why. They also participate in high pressure sales tactics to get you to buy that day WITH a 30% deposit likely because they need the up front cash flow, even though they tell you it's to secure your place on their install calendar. That worked out well, now didn't it.

Shane, Dale, JT, and Jesse did a great job of replacing my windows. They were on time, they came…read moreprepared and they completed the job on time. They were polite and helpful. They cleaned up after themselves too. It was a good experience and I am happy with my new windows. Ted Tolen and Katie were reasonable people to work with as far as providing advice and scenario estimates. I will recommend them for window replacement and service to my clients and to my friends.

Shane and Dale,we're very professional and they introduced themselves to me.They came prepare to do…read morea job. Their expertise was way over the top and exceeded everything I could have ever imagined. No mess to clean up. Praying that God continues to bless them. My house is now a home. Thanks guys you were a blessing. To your company you have some excellent guys on your hands. Thanks so very much.Hallie Bills ( Mr.Andrew Henderson)

Dan is awesome. Great service, accommodating, offers up ideas and his pricing is affordable and…read morefair.

This is our 2nd house to use Duff's Blinds Custom Window Treatments. Both times we have been taken…read moreso well care of. During COVID, of course, like all other businesses the manufacturing of the Window Treatments have taken a week or so more for a specific item. However, it positively is worth the wait and I am pleased with every single window treatment. The best part of using Duff's is I don't have to worry or think about anything once I call to place an order. The measurements are promptly taken, and I get help picking out the specific type of window treatment, and then I can take it off of my to-do list because in a few weeks every window will be complete. All I have to do is open my door to let the window treatments come in to be installed. We have a variety of kinds of treatments and all are spectacular. Since the company has grown from the first time we used it, additional staff has been hired to help with installation. And the hired staff installers were in and out of our home in know time. I love that the company takes such pride in doing great work and helping me to pick out or suggest a particular kind of window treatment for a room based on its purpose. For example, we have beautiful roller blinds in two windows that allow light to come into the home but doesn't allow someone outside to see in. We have two honeycomb blinds in rooms that were getting a lot of sun; these have cut down on the temperature change. And in our media room we installed blackout honeycomb blinds that absolutely work --when down the room is totally blacked out and a great for movie night. In most other rooms and garage we have the regular high quality white faux wood blinds. We had these in our first home and these ended up being our favorite! I highly recommend them for any room and they really go with any decor. And I will be calling them back to door our southern shutters for our dining room as soon as we are ready. We had some of these shutters in our first home and it is a capital investment in your home that increases your homes value. These shutters really impress buyers!

I brought my oval coffee table to this company in September to get a quote for a glass top and…read moreplaced my order in early October with very clear, specific instructions, which they confirmed. When the original order arrived, they didn't even check it. Fortunately, I asked them to place the glass on the base and send me a photo before I came to pick it up. That's when I discovered the glass was ordered incorrectly and was too large, exactly what I had asked them to avoid. They acknowledged the mistake immediately and told me they would reorder it. That was over three weeks ago. Since then, I still cannot get a firm date of when the corrected glass will come in. They send occasional emails saying they are "working on it," but there is never any real information, no timeline, and no resolution in sight. When I expressed my disappointment, I received no response at all. This entire experience has shown a lack of thoroughness, communication, and customer care. I would strongly recommend taking your business elsewhere. What a disappointment.

We've lived in Franklin for 28 years and have used Lewis Glass for…read moremany projects. They always do a superior job for me. Last week I took bookcase cabinet doors, to their shop, for glass to be installed. Tommy Gatlin was so accommodating and professional! The job was completed when promised and the cabinet doors look great! Thank you Tommy! Betsy Priddy Franklin, TN

Honest and reliable. The owner was prompt in giving me a quote, he was fair, and he installs…read morehigh-quality windows. He uses highly experienced installation crews who are trustworthy. I am so thankful to have found this company and will use them in the future for roofing and gutters. It's nice to have a company I can trust. I cannot say enough good about Tim and his company!

We had Davidson Home Improvement to replace our roof and gutters and gutter guards. These workers…read morewere prompt and very efficient in their installation and clean up around our property. The prices were great. Nice to work with local folks! We would highly recommend that you talk with them before you do your next project!

ordered a window from here for a client and he got in not on time but SUPER EARLY AND cost…read moreefficient! Great customer service will be back

I have little to no experience with glass and needed a piece cut. I called Hendersonville Glass &…read moreMirror, and they were quick to give me an estimate and friendly over the phone. I went to the location the next day to purchase the glass and was pleased with the quick service and price. I threw a variety of different questions and problems their way and they were very respectful and kind despite my ignorance. After taking it home, I ended up needing it cut an extra 1/4", so I took it back and they cut it to size free of charge. Could not recommend this business more.

We recently had our all of our windows (27) and a couple of doors installed in our home from…read morePrecision Windows and Doors. I normally do not write reviews because typically the service and product are what is expected. However, in this transaction I felt compelled to write a review. From the start Precision was great to work with, they provided a competitive quote that was on time and worked within my budget. They were up front and communicative about lead time and installation schedule. The most impressive was the pride they took in their work, true professionalism and craftsmanship. We couldn't be happier with the result.

DON'T MAKE OUR MISTAKE. Around 4-5 years ago we had Precision Windows and Doors provide us a quote…read morefor replacing our windows. We also received quotes from other window companies in the area. We decided to not go with precision purely based on price at the time. Well.... After an absolute 4 year nightmare dealing with the "cheaper" window company who did a complete botched job that resulted in repeatedly failing window seals, cracked glass panes, broken balances, water leaking through the windows and horrendous customer service, we called Precision back out. They confirmed that not only the windows were of very low grade, they were installed incorrectly. Although it is a very hard financial pill to swallow, we decided to have Precision replace all of our windows all over again. What a complete difference!!! These windows are absolutely amazing. Patrick's relentless pursuit for perfection and attention to every detail was just mind blowing. The fact that Patrick the owner was onsite and handled the complete job himself spoke volumes. He is very proud of the service he provides and it shows with his work. From the artisan-like trim work to the extra steps to insure our home was taken care of, the entire experience working with Precision has been exceptional. I'm a very difficult customer to please, as I am also a business owner and hold myself and the service I provide to a challenging high standard. We were so thrilled we had Patrick come back and replace all of our front porch columns and railings to match the maintenance free appeal we had achieved with our windows. Please save yourself the grief and regret we have experienced and MAKE THE RIGHT DECISION, CALL PRECISION!!

DO NOT BUY WINDOWS FROM THIS COMPANY!…read more This company has very poor customer service. For the past 3 years, I have been trying to get them to replace a broken window they installed 7 years ago. I planned on paying for it and all I got from Steve Thurman was excuses. The quality of the windows installed is absolutely the poorest. They were supposed to be Low-E windows and were told they are "good" windows. Not so! 7 years later I now have to hunt down the manufacturer and see if there is any recourse without suing them and Window Guyz. Steve at Window Guys never returns phone calls and has no interest in standing behind or assisting in any way since they got paid. It's as if we don't exist. Of the 11 windows installed in our sunroom, at least half are failing - broken seals and cloudy glass. Buyer beware...don't make the mistake we did! If I could rate them "0" I would

Waited for ONE window for many, many long months with little to no updates. Awful communication and…read morevery unprofessional. Will not return my calls, texts, and e-mails about receipt or warranty info. Would not recommend!