I visited their office during a recent open house and asked for a quote. Both agents, Joe Mayer…read moreand Steve Schneider are super helpful guys. I work for Sentry and know both guys from the past when they only sold Sentry Insurance products. Now, they represent a handful of insurance providers, so there are many more options. To keep things simple, I printed out my existing policy beforehand. They were able to provide comparative quotes from Traveler's, Progressive, and others. If you are new to the Plover or Stevens Point area, both agents are helpful with information about local schools, realtors, car dealers, etc.

Karen Olson is extremely helpful and knowledgeable. I wouldn't get my insurance from anyone else!read more

Spectrum Insurance Group - formally known as Olsen & Associates, have made a good mark in the…read moreStevens Point area. The company is very active in the community with donations and volunteering. Went and saw Ashley Grisham for our health insurance and she was fast with quotes and knowledgeable on the product. my wife and I are unfamiliar with the obamacare laws. Ashley helped.

people that work here seem nice enough. However they will be unable to provide the service you pay…read morethem for. After my home suffered a lightning strike I filed a claim and followed their procedure. I was paid less than 1/2 of my $10,000 expenses. I would find alternatives.

Best State Farm agency ever! The staff is very knowledgeable about their products. Definitely and…read moreone stop shop.

Secure Heritage Insurance has been amazing to work with. I was shopping for auto insurance and…read moreJenni did an outstanding job of finding me the best policy, with triple the coverage I had from my previous company and saved me $70 per month! She helped me understand the level of coverage I was getting with my old carrier and how there were huge gaps by only having the state minimum coverages. I kept the same deductible, have triple the coverage, and I understand exactly what I'm getting with my premium. So thankful to Jenni, Phil, Patty and the entire team at Secure Heritage Insurance.

From the owner: Secure Heritage Insurance Agency Provides Insurance to the Stevens Point, WI Area.read more

My friends I am begging you, do not ever willingly have dealings with Dairyland Motorcycle…read moreInsurance or Sentry. I have been dealing with the poor communication, lies, and mishandling of a claim since JUNE. 1. They have taken 3-4 weeks to respond to calls, then tried to blame it on me. I finally told them NOT to call me, email me so that I would have PROOF of their lies. 2. They have made every excuse to give us the bare minimum reimbursement. For the kid's car seats that were damaged in the accident, we had to go buy new car seats just to get home! The car seats were deemed unsafe by the officer on site. When we sent in the receipts for the seats, we were told "we just make it even with what you had", so they prorated the car seat value based on the current price and how old it was. As if I can re-buy a prorated car seat to replace it?!? We ended up getting a little over $200 for car seats that cost us over $600 to replace. 3. They have tried to cut corners as much as possible with the bodily injury claim. I've gotten calls from the collections agency because the bill hasn't been paid. I was FINALLY able to agree to a settlement 2/28 (I thought this would mark the end of dealing with these people). I received the release form, got it notarized the very next day, sent it in on 3/2 (via email). Didn't get a confirmation from anyone until 3/18. I finally received the check today and it's less than half what I agreed to!!!! I am absolutely livid and so tired of dealing with this. I've never experienced such bad business practice, so many grossly incompetent people, and so much deceit. They have wasted so much of mine and my mother's time it's unbelievable. My takeaway: 1. If you have this company for insurance- cancel it. It's NOT worth the hassle. Not everyone can afford to wait 6 months to get paid back their losses. 2. If you ever get in an accident and the other driver has Dairyland (like in our case), do yourself a favor and just allow your insurance to file the claim and let them deal with the other insurance company.

This company's policies are a joke that are outlined to get over on the honest individual. I was…read morehit by a Sentry client after they made a huge traffic violation and struck my vehicle sitting dead still. After almost 3 months of back and forth, I'm told that your adjusters can't make the connection to certain damages on my vehicle and that I would have to eat the costs to fix them myself. This just goes to show that honest people are always the ones to be gotten over on. I was truthful and transparent through the whole process and filed no false medical claims as me and my wife had no injuries despite being struck by a driver that had no license they could produce and smelled strongly of alcohol. I didn't pursue anything because Sentry claimed fault and expressed they would take care of the damages. Little did I know they only meant some of the damages. This was a situation that had all the variables to be really bad, but wasn't....you would think an insurance company would consider this a blessing in this incident and do what they could in their power to make things right.....but no....and all over an additional 1,000 dollars in repair. Despite the vehicle being a high demand, show quality vehicle....I was told that because it's an 07...it's normal wear and tear and they can't fix every little broken thing on an old vehicle. I sincerely hope that I never have the displeasure of being on the receiving end of this company ever again. Just goes to show that honesty gets you nowhere but out of pocket and the only way to receive fairness is to manipulate the system like a common criminal. Thanks for nothing.

I had the worst experience with AIG travel insurance. I cancelled my hotel due to the Governor's…read moreorder to stay home. There was a snow storm, roads were icy, high winds and I could not travel to stay in that hotel. Price: $140. So I reached out to the insurance that I got when I booked it. They have been difficuly to deal with, closed my claim before I even gave additional documentation and they are giving me a hard time. It's been 3 weeks. The agent, Dionne Watson plays on words and does not try to understand the customer. I'm sure the company loves that she does not accept claims because that's how they make the most money. She called me after I sent another claim, read the contract to me and basically said that I needed the word "blizzard" mentioned on paper even though I explained to her and sent paperwork to show a snowstorm with ice and impossible roads to travel on. So, we are playing on words right now instead of accepting the fact that the impossibility to travel due to weather should be sufficient for reimbursement. I don't understand how employees of companies like these sleep at night, it's such a scam but I will keep fighting until I get this money back $140 is not a lot to some people, but it is to me. I'm a teacher and I feel like I've been robbed, literally. I'm going to reach out to higher people in the company and send claims to get a new claim adjuster to look at the documents again. I can't believe I'm wasting time and energy on this but that's what AIG travel insurance is : a scam.

They only waste your time and money. That is all they do. It took them 7-10 days to review and…read morerequest one piece of information. And another 7-10 days to review to request the second piece of information. Then another 7-10 days to tell you no they can't you are not covered.