Nikos is a very personable and warm sales person. He is quite knowledgeable about everything…read moreYamaha. He let me look around and try out the pianos and offered helpful suggestions. Honest business and great customer service. Thanks Nikos!

I had two of my pianos tuned and cleaned by Faust. Their piano tech was friendly and knowledgeable…read more I have used many other piano tuners but was happy with the service that they provided. I'm giving Faust 4 stars because of the lack of flexibility with their schedule. I work during the week and they don't have any weekend appointments available.

Greg is extremely knowledgeable about pianos and is a very talented piano tuner…read more I will be using his services in the future. He tuned my grand piano perfectly and she sounded so beautiful at my Very Merry Christmas Party.

When I saw how much business Greg has caring for Bosendorfer pianos, my expectations were very…read morehigh. He has easily met, even exceeded, my expectations. He is exceptionally meticulous, and working with my notoriously difficult to tune Steinway upright, he spent far more time than any other tuner I have used, insisting on getting it just so. He is very thoughtful and personable. I recommend Greg without reservation.

Orig review 6/13: This place is great!!!! The owner Jon works hard to make artists feel welcome…read more The equipment is first rate. Update Summer 2015...well not so good these days...all SS amps unless you pay more for tubes. Touchy about cancellation...even though they show up for scheduled appts late.....Studio can be very hot in summer. All in all fair...but nothing too special

Took a few beginner bass lessons here earlier this year. Lessons were pretty fun, done at a…read morereasonable pace, and definitely helpful. Prices are reasonable but not inexpensive. The place is super clean and quiet with the exception of the occasional hvac noise. It's located in a basement of an old brick building right near the tuckahoe train station so pretty convenient. Staff was friendly and laid back. Would recommend it to somebody looking to take a few lessons to jump start their progress. They also have practice space but I only saw it in use once by some old school hard rock dudes at 11am. Rock on.

I needed to move a grand piano from Westchester to Queens. I contacted this company and was given…read morean estimate which seemed reasonable. There is also an extra 3% surchage if you use a credit card. There were no long, twisting stairwells to navigate (which I believe increases the cost), so a relatively straight-forward move. The company was very responsive via email with answers to my questions (usually within a day) and we booked a date. It snowed the day before the move, but the movers showed up on time, were very professional, and the move went very smoothly. I did not notice any issues upon delivery. I have a Dampp Chaser system attached to the bottom of the piano to help regulate the humidity around the sound board. About 1 week after delivery, I noticed that one of the bars from the Dampp Chaser was on the floor hanging from its power cable. It turns out that two clamps that hold the bar in place were broken, and the bar eventually fell (I think from general vibrations from playing the piano). I suppose maybe this could have been from just general wear, but the timing with the move was just a little odd, and it was two clips, not just one. I contacted the company via email (using the same e-mail address that I had used previously) with photos of the problem and received absolutely no reponse. Eventually, it was a pretty simple, inexpensive repair, but I was a little disappointed in their lack of response (which is why I took off a star), and just wonder what would have happened if we were dealing with a bigger problem. I'm not going to pass judgement, I was otherwise happy with the move, but you can read about the interaction and decide for yourself how important this is if you chose to use this company. Update: So the company did reach to me, took responsibility for the damage, and offered to make it right. At this point, I did not take them up on their offer since it turned out to be a relative easy and inexpensive repair, but I just wanted to acknowledge their follow-up.

The "magic" in the name is absolutely true! They managed to maneuver a Steinway studio upright…read more(approx. 600 lb) around a hairpin turn as they carried it down the stairs, turned it within a narrow hall as they headed toward the door, and eased it down some more stairs to reach their truck. It was astonishing. The three gentlemen who did the move could not have been more courteous and patient, as were the folks who I spoke with on the phone as I set up the appointment. Five stars isn't enough!!!

Great service, very polite and worked with my schedule. Highly recommend and will use again in the…read morefuture!

From the owner: Venezia Piano Service offers a wide range of services to the customer ranging from appraisals to…read moretunings. Rely on our prompt professional service for all your piano needs. From repairing a pinblock, restringing, tuning or purchasing a lamp, Venezia Piano Service will provide you with complete customer satisfaction. Service areas include: Bergen,Hudson and Passaic Counties NJ, Westchester, Rockland and Manhattan Counties NYPiano technician Vincent Venezia has been servicing pianos since 2000. In addition to providing service to private homes, local schools and places of worship he has also serviced world class musicians such as Jim Beard, Gary Kirkpatrick, Mulgrew Miller, Moby, Mandi Patinkin, Melissa Manchester, Billy Taylor, Geri Allen, Mike Longo, Randy Weston, Barry Harris and many others. Universities include William Paterson University, Kean University, Rutgers University, New Jersey City State University and Seton Hall University. Services include but not limited to:Tuning Reg

John from BK Piano came to my mom's house to tune her 60 year old piano. She is elderly and I…read morewatched him patiently explain to her what he was going to do. He took the time to listen to her requests, address her needs and answer her questions. He quickly figured out why certain keys sounded the way they did and carefully made the repairs. He even glued down the tops of the keys that had come loose and cleaned all the keys before he left. I would definitely recommend BK Piano for their thoroughness, fair price and costumer care.

John tuned our Chickering upright piano that hasn't been tuned in many years. He did an amazing…read morejob! Great service, highly recommend!