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    Steven J Lerner

    5.0 (1 review)
    Closed 9:00 am - 5:00 pm

    Services - Steven J Lerner

    Accountants

    Current year tax preparation and filing

    Past year(s) tax preparation and filing

    3 More Services

    Payroll services

    Audit and conflict resolution support

    Tax planning

    Steven J Lerner Photos

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    8 years ago

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    Simpay

    Simpay

    (3 reviews)

    BEWARE!!! When I signed up for merchant processing services, the sales representative opened an…read moree-commerce account without my full understanding or informed consent. It was never clearly explained that a separate account was being established or that recurring fees would be charged. Because I was unaware the account existed, it was never used. Despite having no transactions or activity, the company charged me nearly $1,500 in fees. When I discovered the charges and contacted customer service, I was told no refund would be provided under any circumstances, even though the account had never been used. Important information regarding additional accounts, recurring fees, and cancellation requirements was buried within lengthy contract documents and was not clearly disclosed during the sales process. When I attempted to close my accounts, customer service provided very little guidance regarding how and where to return the company's equipment. Due to the lack of clear instructions, I was later charged approximately $800 for the device. Even after addressing the equipment issue, the company refused to refund the charge. My interactions with customer service were extremely unprofessional. Representatives were rude, dismissive, and at times raised their voices during conversations. Rather than helping resolve the situation, they repeatedly refused to consider any reasonable solution. I believe the company's sales and customer service practices are misleading and unfair. Customers should be clearly informed when additional accounts are opened, what fees will be charged, and what steps are required to avoid penalties. Terrible experience.

    I closed my account in Feb. 2025. In November, 2025 they…read more without notice took $450.00 from my account. That is Fraud or at least theft. I am hiring an attorney. LHWilson

    Steven J Lerner - accountants - Updated June 2026

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