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    Steven W Heath, MD

    5.0 (1 review)
    Closed 9:00 am - 5:00 pm

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    9 years ago

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    Olympus Family Medicine - The same personal and professional care in our brand new facility:   Our new, state-of-the-art medical building is open.   Stop by and pay u

    Olympus Family Medicine

    2.3(91 reviews)
    0.0 mi

    This doctor's office is a mile from my house so when my health insurance changed, I was excited to…read moregive them a try. Front office staff was friendly, helpful and kind. The doctor I had my appointment with was also very kind and apologized for my experience. When I was taken in the back for my appointment, there was a student who was instructed to take my vitals and then take me to an exam room. When we entered the room, there was a used hospital gown on the bench in the room, torn paper on the exam table and a tray of used supplies from someone's pelvic exam sitting next to the table. This led me to wonder if any of their supplies were sanitized and if I could even trust anyone at this practice. The office manager, Christine, is very condescending and impatient. I could hear her speaking terribly about me outside of the exam room I was in before she had even met me. She refuses constructive feedback that could be helpful. I received five reminders of my appointment. Three emails and two phone calls on the same day. Instead of realizing this is excessive, the office manager said "well I think it is nice we send out reminders." My appointment was scheduled for 4:30 PM, however, I did not see the doctor until 45 minutes after my appointment time. When I shared this, I was reprimanded multiple times and asked why I did not call since I was late to arrive. (She also accused me of being five minutes late, which was not the case). After being berated by this woman and told not to say anything to her after waiting for over a half hour, she proceeded to make me feel that my concerns were not valid (long wait, inexperienced staff, unclean room). This entire experience left me feeling terrible and dismissed. I felt unwelcome to this practice and am shocked that an office manager would speak to any patients, including brand new patients in this manner.

    The location is close and convenient but their billing is from the dark ages and their doctors are…read moreso overwhelmed they barely remember who you are. Even if they see you multiple times a year. Last time I went, the doctor ordered a tetanus booster vaccine and it never was given to me... I got the bill for it though! Only go here if you are in top of your own care and are willing to fight to get for what you need!

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    Lee Mark W MD Family Practice

    Lee Mark W MD Family Practice

    5.0(3 reviews)
    2.8 mi

    Dr. Lee was an amazing doctor. He saw my family through so much! I miss my semi-annual visits…read morewith him. He was always so kind. He was our family doctor for approximately 25 years. I hope is is well wherever he is.

    Dr. Lee has been my general doctor for almost two years, since I moved to Salt Lake, and I couldn't…read morebe happier with him. I tend to get ear infections a lot, so I end up seeing him about once every 3 months. He explains everything in ways that you understand and has a sense of humor that is refreshing at the doctor's office. A few months ago, he even stayed late for me. I had woken up on a Friday not feeling great, thought I was coming down with something. Around 11:45 am, I finally decided that maybe going to the doctor was a good idea. I called his office and they told me that he was off at noon that day, but how soon could I get there? I was in my pajamas, but got dressed as quickly as I could and rushed over there. It was about 12:20, so maybe waiting 20 minutes for me doesn't sound so crazy, but he was really pleasant about it and I appreciated his thoughtfulness, especially since if he hadn't offered to wait, I would have had to wait 3 more days until Monday to see him. The receptionist here is very very nice too, making pleasant conversation while you're checking in, which is really nice, when you think about everyone she checks in everyday. The location is pretty good, although making a left turn out when you're leaving can be very difficult.

    Highland Family Practice

    Highland Family Practice

    3.0(24 reviews)
    0.9 mi

    This practice is negligent. Seconds before sitting down to get my blood drawn, another patient…read more(coughing) was using the blood drawing table for their personal items. It was not wiped off prior to use & the technician put my bandage, needle & collection vials directly on that same table; That is also where my arm was to get my blood drawn. She tapped my vein with her bare hand & then poked me with the needle in the same spot without wiping the spot with an alcohol pad. The PA I saw was incredibly unprofessional & I was disappointed with the 'care' I received, she didn't review the paperwork I was asked to fill out and the front desk receptionist was visibly shocked by this at my check out. The PA would likely do better in Pediatrics with the condescending way she was talking to me. I mentioned some concerns with symptoms during pregnancy and her response was "ohhh nooooo" in a tone that sounded like she just sucked helium and gave no recommendations or advice. I got my blood test results back & the provider reviewed it and gave recommendations WITHOUT reviewing my file which would have told them that I am pregnant and made their review of the results inaccurate and their recommendations inappropriate according to OBGYN. Will not be coming back here. Mind you, my mother is a Director of emergency services and after I told her about my experience she advised me to leave this review.

    My family has been going to Highland family Practice since 1992. Dr. Derek Muse MD FOMA has given…read moreus quality care and has shown us patience & understanding with our health needs. We recommend him to everyone. Also, I'm reading one of his books, Satietopathy; It's not your fault that you're overweight.

    Steven W Heath, MD - familydr - Updated July 2026

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