4 years ago I hit a mountain lion driving through town. I was distraught as my vehicle was in bad…read moreshape. Mr. James was nothing but kind, encouraging and helpful as well as fair. It's been 4 years and I still consider Mr. James the best auto mechanic I've met. He got me back on the road as quickly as possible, and saved my trip.

I can not state this enough, this great company went so far above and beyond I can't possibly…read morecapture it here. Driving back to Texas from Alabama, out car started making a high pitched screeching sound, late afternoon on a Friday. We got lucky and pulled into a Wal-Mart, but they don't do repair work. An employee however said he knew someone close by who owns a shop, and he called him. Within MINUTES, the owner showed up and took a look. Honestly, we have had bad luck with mechanics, doing bad work and charging exhorbitante fees, we were prepared for the worst, the engine sounded terrible and we were in small town MS, we figured an overnight stay and pricey repair bill. We got the car to their shop, granted, not impressive in appearance, but they had a group of guys, late in the day on Friday, when they were preparing to go home for the night. The owner identified a badly shredded serpentine belt as the issue. They obtained a replacement then noticed the pulleys were very bad, again, we were fully prepared for the full "gotcha" repair price. The got replacement pulleys, did the full repair. I had googled estimates for similar repairs and I was prepared for a 2x- 3x the average repair for the bill. Not only was it not, it was on the lower end of the expected repair range and they did it in an incredible time frame for a family of 4 that really needed to get back on the road. I don't give many 5 stars, but this place easily earned it, and a few more stars if I could, very highly recommended, unfortunately they are not local to me, otherwise they would be my repair/maintenance shop of choice going forward.

My husband won't take our vehicles anywhere else. Always a fair price and the work is quick and top…read morenotch. Mr. David is the best. Always quick to tell us if there is a going to be a delay or if the work will require more than he originally told us.

Quality 0 honestly 0 liar 10 thief 10 I bought a motor from…read moreMichael off marketplace, I figured being he was a mechanic he knew what he was talking about. After leaving from buying it he blocked me on his phone and Facebook. His wife is part of his scam, I contacted her and she said he lost his phone and no longer has it, still can't explain fb. But she told me motor was good as well. I took off the oil pan when I got home, it was full of water and timing chain parts, and he told me when I bought it that he already removed the oil pan to verify motor was good. Out my money for trusting him, he knowingly sold me junk, he is a lying thief. Do not get scammed. I have proof from our conversations and recordings to prove all of this.

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This company sent an inexperienced tech to change our flat tire on the side of the road in nowhere…read moreMississippi. We called Chrysler road side assistance. Magnolia Auto arrived an hour later in a mobile repair van, not even a tow truck. We handed him our lug key and he promptly called his boss as he had never seen one before. He then proceeded to tell us if he broke the locked lug, they would not be responsible for the damage and we had to give our permission for him to attempt this and any damages would be our responsibility. And, if he broke the lock lug, we wouldn't be able to get any of the other ones off, meaning any of the other tires, but told me if he did break the lock lug, his tech could complete the tire change, but I would have only 4 lug nuts instead of 5, but that would be perfectly safe for us to drive 600 miles with 1 less lug nut. Really??!?? THEN, when we called USAA to get a different service, we discovered USAA used the same dispatch and would send the same company. USAA then called Magnolia Auto to discuss the situation, and suddenly they said they could do the service, but may still have to break the locked lug. Meanwhile, we had called Chrysler back, explained the situation to them, and, about the time USAA called us back with their resolution, Chrysler called us with a new service company that CAN change the tire with the locked lug, no problem. So we told USAA we had another service arranged and would call them again, if needed. The kicker? The "boss" at Magnolia Auto called us back and said we had no right to use 2 different insurance companies and that we had to pay them for coming out and REFUSING to change the tire. Unbelievable!!

Overcharged for a blown tire. Says a lot about a person character when they play religious music…read morebut less than completely honest in their business and word.