Bought wheels and tires from them in past. Best folks in the country to deal with. Went back for…read moreanother planned purchase and shop was closed. Wondered if they moved or what. Hate to deal with anyone else when you have great folks like these.

Most knowledgeable tire guy you'll ever meet. Honest and hard working, Rex won't steer you wrong…read more I don't get tires from anyone else.

I have used JR multiple times. Excellent quality and value. He is very knowledgeable about auto…read morerepair.

My husband and I have had nothing but bad experience after bad experience with JR. The shop had his…read more'57 Chevy for 2+ years and all that was accomplished was the truck had been taken apart, minimal sanding and one or two places on the truck were painted very sloppily. When I finally got involved and started making JR accountable for the work not being done, I was met with a terrible attitude and excuses. After we picked up the truck (in all its pieces) JR gave my husband's number to some random customer because he thought the other customers part(s) may have been put on the trailer with our truck!!! Unprofessional is such an understatement but it applies to every aspect of how this shop and its owner operate! I would NEVER take another car here and would HIGHLY recommend using a reputable shop because whatever work JR does will have to be redone costing you more in the end!!! Spend the extra now on a reputable company or spend it later to have the job redone if you take something to JR's shop.

DO NOT TRUST. DO NOT TRUST. DO NOT TRUST…read more We had a huge incident with this mechanic. I think it's important to detail exactly what occured and the kind of person that owner Rodney Chaffin is. We had some work done on our brakes earlier in July by a new mechanic, as the issue was pressing. That mechanic informed us the brake pads were worn and would need to be replaced soon, but not immediately. About ten miles after getting it out of that shop, it stopped moving. It ABS was locked up, and I believed the mechanic may have accidentally caused the problem. Accidents happen, and not wanting to tell them they'd made a mistake without being sure, I took it into this shop for a second opinion. We wanted a diagnosis and a diagnosis alone. We would have paid for this, it was agreed upon. However, after a week, he informed my wife he'd changed the brake pads "because it needed to be done." Of course, we knew the brake pads would need work. Our usual mechanic was unavailable for weeks. It was not pressing enough to need immediate repair, so we decided we would wait until he was open. I needed the diagnosis ASAP though, as I needed to know if the issue had been caused by the previous work. We did not want him to, as he later claimed, "bad mouth" another mechanic, just the truth. My wife pushed back and asked him how much the repair would cost. He said he didn't know and would call her back "in a couple of minutes". He did not. At this point, I had not yet interacted with Rodney. He did not know I existed. He had dealt only with my wife. So the next day, after waiting until after their lunch period with no call, I reached out to him. The intention was to have a calm but firm conversation about my rights as a consumer and the illegal action he had taken. I was not going to pay for unauthorized work. Rodney, if you read this, all you had to do was call. Tell us about the brakes, we would've told you we knew and were getting it taken care of. You took it upon yourself to make the decision that should have been mine. You acted as though you did it from the goodness of your heart, but good acts don't have price tags. You thought my wife would be too intimated or dumb to question it. She's not. If he had let me finish, my intention was to pay for the diagnosis and a second repair to the ABS he believed would fix the problem. Unfortunately, Rodney's personality flipped on a dime. He interrupted me and demanded I come take my vehicle. I asked if he was willing to let me drive it off the lot. He said no, not until he removed the ABS fix. That was fine, I just wanted my van back at this point. I got a ride over and entered the store. I patiently waited while he spoke on the phone. When he was done, I demanded my keys, and asked if he thought we wouldn't catch on. He told me my keys were in the van and that he was in the process of putting the old brakes on. Now, this is a salvage yard, and Rodney had already proven himself to be untrustworthy and willing to do shady things. I have no way of knowing if they're the same brake pads. Things quickly escalated from there. Rodney came around the desk and, in an attempt to intimidate me, got as close as possible and stared down at me. He's a big guy, and I'm short, so he's got a good foot on me. He called me a loser and a mooch, I called him a crook. At this point the two women in the office had started demanding I leave, and though we argued a bit more, I did. Not trusting him with my vehicle, I stood outside the garage door and quietly observed. I thought it might be worthwhile to take a photo of it being worked on again, but this upset Rodney. He came out of the garage, demanding I wait in the truck that had brought me. I refused. We argued some more, and he told his mechanic to stop work and finally released the vehicle, though the brake lines had not yet been bled. Rodney, I will apologize to you and the women in the office for my temper. I should not have let my disrespect for you as a mechanic become disrespect for you as a person. But you are a bad mechanic. People need to know before you pull this on them too.

Had a car emergency this month where I needed a engine. They found an engine for me at a good price…read moreand quoted a reasonable price to put it in. Finished the job in a reasonable time and it runs great. Couldn't have asked for better service and would recommend them to anyone needing services.

I would give them a 0 rating if I could. I will NEVER use Norris Auto Repair, Inc. again. They…read moredid 3 services that weren't requested or needed. I filed a complaint with the Attorney General office requesting to investigate them for fraud.

My car had the catalytic converter stolen off of it. I called to set up an appointment, they were…read morefast, efficient, communicative, and they had my car in an out in under two hours and it runs great. Most of my dealings were with Joe, he didn't treat me like I didn't know what I was talking about because I'm a woman, which is really rare now a days. Now me and my mother are going back to Norris to get our ACs fixed. Thank you Norris auto for making a crappy situation so much easier.

We have used Automotive Specialist several times over the last year. Several sets of brakes, a…read morewater pump, and transmission service, they have done it all well. Price has always been less than the competition.

I was driving from Kansas City to OKC, and had just had my brake pads replaced and rotors turned…read morethe day before. I pulled off for lunch and heard a terrible noise, apparently my caliper came loose. Luckily this place was less than a mile, so I limped it in. They were super friendly and helpful, even though they were short handed due to COVID. I was in and out in about 30 min even though they had other jobs. A++++

Talk about a gem in the heartland! I've experienced fantastic service over the years. Always had…read morethe race fuel I needed for my awesome & money pit racing hobbies. Service is friendly and top notch!

I have never taken my car to this shop and I never will. They race the motors on the cars that they…read morework on so hard that they are probably ruining them. Take your car somewhere else!

I will NEVER patronize this business again and would NEVER recommend anyone else do so…read more To summarize, brought vehicle in for power issues, discussed it might be alternator, drove in to repair on last bit of power in battery. Replaced alternator for over $500, issue seemed to resolve 4 months later the problem came back. Friday us their "catchup" day so left a message. Never got a call back. Called on a Monday. No call back. Called on Thursday from different phone. Finally got an answer. Without ANY discussion she told me over the phone they did what I asked and replaced the alternator without diagnosing. If I wanted diagnosed it would be approx $50. They had to test in order to send alternator back under warranty though.... even if it was thr alternator I would have to pay $300 for the labor. She asked if I wanted to bring in or not? Told her I trusted them to do the job correctly and wasn't sure if I wanted to continuing doing business with them. She said that's fine, that's what they preferred and hun up on me.

Good to see you all on yelp! This place is a great place to get your car or truck fixed. They are…read morevery reasonable and they take good care of your car and you. We were able to get the parts and take them to them to be put on. Their prices are more then fair and they work is done by a ASE mechanic. Give them a try and tell them Charlie sent you.

A+ from these guys. I live in the Tulsa area and I found my car at Legends in Wichita. I told them…read moreI was very interested and they held the car for me. I drove up and bought it. We negotiated and they came off the price a bit to help me with the tag and tax. The car had previously been in a fender bender and Legends repaired and had the car painted. The paint is flawless. They also sent me in the mail a new fuse box cover and reimbursed me for the car fax I did prior to purchasing. 60 day warranty on the engine and transmission with my car. Great buying experience and I feel these guys are honest and run a respectable shop. It was a pleasure doing business with them.