The service my car needed was a 10 hour job.... The service was excellent, the customer service was…read moregreat they are all very friendly people. The guy who fixed my car did an excellent job. I recommend this place highly. They also worked on my daughter's car and it was done timely. The value of the work was worth the price!

My tire went flat on the way here from Denver so I wanted to make sure the spare was good. I felt…read moresince I was from out of state that they weren't as friendly as to locals as well as making me draw information out of them. They did call promptly to give update and was able to pull in a replacement by the end of day but I got no offer of help to take my flat tire off the spare mounting nor putting it back on after spending over $400 on it until an older gentlemen stepped forward.

Wow a bad experience at a place that has done well by me in the past. Took a car in to have work…read moredone. Received a call saying the car was ready. When I went to get it they said they did the work and gave me the bill. It was no where near as expensive as I thought it would be. Went to the car and found the work had not been done. Went back in and the guy said he didn't do the work because it was to expensive. What? I'm the one paying the bill. He said it would cost $1,200. I said that's less than I thought and wanted it done. He said he would order the parts and give me a call. Never heard from him and when I called he did not remember what the car problem was or what parts to order. I'll think twice before returning.

Fast fantastic service. I couldn't have asked for better service and help. They were quick in…read morediagnosing the problem and getting it fixed, usually I have communications issues with mechanics but they were on top of it and exceptionally helpful.

Big Will at R Pro Tire was excellent! He was unbelievably kind and you can tell he loves to help…read morepeople out in anyway he can. If you go here Big Will will take great care of you!

From the owner: R Pro Tire & Automotive strives to be your one stop shop for all of your automotive needs. We…read morespecialize in alignment services, brakes, oil change services and general maintenance and diagnostic services and tire sales and repair. We offer flexible scheduling options along with experienced technicians and a friendly, knowledgeable sales team and the areas most competitive pricing. Contact us today to schedule an appointment with the Pro's at R Pro Tire & Automotive.

I've had my truck worked on twice at this location. Both times had drama and rework before…read moreaccepting invoice. They made it right but hey...I haven't been back. GOOD NEWS! It seems management has cleaned house with all new employees. Two days ago the new shop I am using had difficulty tracking down a damaged part that was part of an assembly replaced 20 months ago at Rocky Mountain. Not defective mind you, it got damaged while underway, my fault. I called Rocky Mountain Truck Center in Newton KS near closing time and got the 24hr call center, they put me through to "Brian's" personal phone as he was locking up the shop. I explained my situation to him and all I had for him was my name, phone number, VIN and roughly when and what. He said he wasn't sure but he'd look into it and get back to me. (Silently under my breath I'm thinking "yeah right", I may have made a snide remark) I explained the urgency as my truck had been in the shop for three days and my mechanic had been chasing the part for two of those days. To my utter dismay Brian called me back in less that 5 minutes with the assembly part number Rock Mountain installed a year ago April, INCREDIBLE! I immediately texted that part number to my mechanic (5:00 PM local) my truck was finished the following morning at 10:30 and was rolling with a new load at 15:00. As owner operators this is the kind of service we expect! The last couple of years we have reluctantly learned to live with service dealt us. It's my hope this is the return of great service. Well done Brian! John Foote O/O

Do not work for this company they have you work lots of hours but don't pay you correctly. My…read morehusband worked 3 almost 24hr shift when he first started and they never paid him correctly for them they just made the excuse that they fired the guy responsible. Dispatch is a joke half the time and the head Devin is rude and incompetent for the position as he can't even do the job himself so how does he know what it takes. This company is junk. Having to go to labor board and osha at this point. They wonder why they have high turn over um it's your company not the workers.

My son stopped to have a simple oil change and ended up with a ruined engine because the technician…read moredidn't get the drain plug put back in right. So now he is still paying for a non-working vehicle that he still owes $10k on, plus tow, etc. Shame on them.

Had an appointment for 5pm for tire rotation then a 2nd appointment at 5:30pm for oil…read morechange(because it is sooo hard to make 1 appointment for 2 services). Got there at 4:40 and left at 7:15 without my vehicle ever going in for any work at all. Just sat in the waiting room for 2 1/2 hours for nothing. Another guy brought his car in at 2:30 for a tire repair and left the same time as me without getting the tire fixed. This place is a joke.