Used Yelp to set up appointment after sending photos of the ceiling tiles which were fallen due to…read moremy daughter's male cat weighing around 12 lb decided to hide in ceiling !! After it was time for him -Cat! to leave our basement many false ceiling tiles and support was twisted and some tiles fell down... Nat Casey is the franchise owner sent text messages to confirm as well as notified timing of Neil their craftsman timing of arrival and did excellent job of fixing the tiles/ support etc after I had purchased required material with assistance of Lowe's salesman.. left of material not used were returned by me to Lowe's for credit.. it took about three hrs todo the job great value around $300 value ..

Great communication, responsive and punctual! I would hire…read moreACE of southern Tier again with no hesitation.

Looking at the sour reviews...I have one from 2009 where the gutters were installed incorrectly and…read morethe seams leaked then and still leak now. I phoned them many times but was turned over to their attorneys office who wrote me asking me to cease and desist. I finally gave up. I see they are still up to their old tricks and poor performance, thus I would highly recommend not hiring them as there is no service after the sale.

TERRIBLE! BE VERY CAREFUL. Deceitful and shady company. See attached estimate vs invoice. Estimate…read more(written and verbal ammendment) total $648 You can see invoice is $1046?? No explanation of $400 difference. Just keep giving me list of material used with " this is price. SO ESTIMATES are worthless. Nobody listen to me. Contact office and estimator. Not admit any issue or wrong doing, just pay it they tell me. Had to be 1) incorrect estimate? 2) better quality gutter put in by mistake?. 3) NOT REMOVEALL rain gutter as stated in estimate. Took 8 weeks to get them at job. Has not rained. So don't know yet if will work or fall in. Highly NOT recommend. Terrible.

Jim Stephens is a man of his word and comes through every time. I appreciate Mike and Tom as they…read morecame back to fix a project that their salesmen Scott Pietrzak created. Everyone at Woodford has been really helpful except Scott, I would stay away from using him as your point of contact salesmen. Both Tom and Mike came over to review the problems even though Mike was on crutches! Very impressive. I had two projects with them for a total of $25,000.00. I would use them again as long as they sent Jim Stephens as the project manager.

At the Woodford Brothers web site I requested help with a sagging porch and they set me up with an…read moreappointment. I received a call before the appointment and heard two things that suggested they weren't the right company for me. First, during the phone call I was encouraged to read the material they'd sent me in the mail describing in detail the specific services they offered. That was a red flag for me because we had not yet established what specific service would be the best solution for my specific need. In fact, during the visit, the Woodford person ended up proposing a contract for a service that did not match the pre-printed material they'd wanted me to read. In other words, the company was initially focused on specific solutions before they had determined the problem. Second, during the call the 5% discount for same-day signing of the contract at the time of the visit was mentioned. That was also a red flag for me because it indicated that they didn't want the kind of customer who evaluates multiple options and then selects the best fit. During the visit, the Woodford person made it clear that he was not familiar with the three or four sentences I had written at the Woodford web site to describe my problem in the first place. That seemed to indicate a basic flaw in the operation of the business. I would be wary of this company.

I called them set up an appointment ( they gave me an appointment about 3 weeks out) for an…read moreestimate they never showed or called. I texted them and they said they could come the next day and never showed or called. Called someone else that would like to work!

Good value and a good experience. Gutter Rescue responded quickly to my phone call. Aaron came…read moreout, I asked questions, he educated me about gutters, we talked about options, I made choices and he gave me an estimate. They followed up and we set a date. The team came, they were very nice had good attitudes and were honest, they did clean work and cleaned up after themselves. When one planned part of the job turned out to not be necessary Aaron shared that with me and removed it from the bill. I am surprised with how much better my house looks with new gutters and I am now looking forward to the next rain! They replaced 2 gutters, 3 down spouts and added cleats to my roof.

Overall good experience! We had a new roof and gutters put on a few years ago…read more The roofing team Slag sent, led by Andres at the time, was amazing and did an excellent job! We also had someone from Slag visit the site daily and check in. Slag sent a different team to install the gutters, and these gutters are already causing problems for us, including water that drips right onto the front steps and creates ice piles in the winter. Roof looks great though! Thorough clean-up job after it was done too.

TLDR Rent a lift/scaffold. Opinion: not professional, not respectful. Why? See below…read more -Unsealed interior rated finger jointed pine used on exterior repairs, including crucial high-moisture window drip caps. Exterior primer was billed to me, and not used consistently, nor even stirred. How do I know? Material has Lowes barcode. Unstirred primer left sitting in the garage, lid off, immediately after use. They did things like prime half of a board I asked to be primed, only the part I could see at the time. I didn't discover the cut corners till after. -Porch roof was damaged irreparably during gutter install with holes that could not be sealed with washers. Yes it was replaced, but I was the one noting the damage through an inspection. Crooked screws on replacement. Narrowly avoided an entire whole house roof disaster. Ripped gutter screw washers, no sealant. Neglectful. -I've got a gutter downspout installed seam side down (the only one on the house for an obviously good reason) that now leaks onto my window. Has to be flipped. By me. -Employers smoking in my garage with stored furniture in it. Disrespectful. Butts were thrown in my dried leaves. Someone was "corrected" for this, but it didn't stop the smoking. Smoking on my roof. Ever heard of house fires from embers and leaves? -Raw jagged metal edges and huge amounts of caulking on aluminum fascia wrap that was supposed to be installed neatly without raw edges per the contract. Was told on that improptu four day visit in fall 2026 ("you'll be there, right?"--not consensual) that a hole put in a piece of it would be addressed Fri, then it was refused to be addressed that day. Was instead ordered around to sign off on caulking. One of the holes is the size of my pinky nail. The nails were not nailed in flush, either--I nailed them in. At some point during the visit, the one employee was screaming at the other employee not to talk to me about the fact that the board installed was separating from house. Not sure if board was fixed, tbh. -Fascia board installed, I was told upon replacement, was held in by caulk. -Window drip cap installed that was not even a full board, allowing potential for major water intrusion. At least one of them was sloped towards my house, rotting out after one winter. I replaced six window drip caps myself. -Exterior sills cut short of the frame and covered with caulking. One not secured to the house framing. Replaced them myself.  -I have no idea what I was charged for in their accounting, overall, given that the main time and material repair was the drip caps. At some point I was sent a spreadsheet indicating dates of service I apparently paid for that had no correspondence to reality as to when people were at my home working. That made me very uncomfortable. No explanation was ever given for that. I cannot publicly speculate as to why that would be, but none of the possible reasons add up to anything that I am comfortable with. Also, why am I a customer being asked to interpret internal accounting documentation that I had no role in constructing? I would prefer not to know at this point. -Despite agreement reaffirmed three times via email (in July-Sep 2025) to provide reimbursement on drip cap time and material repairs, based on the time it takes me, as part of the agreement about removing my review, I have received nothing. I requested a response via an official letter in March 2026 after waiting months, and got nothing. So then I filed a BBB complaint where the company accused me of acting arbitrarily in requesting follow through on the agreement. Did not directly respond to my reasonable proposal for calculating a reimbursement of 2.5 hrs per window times 1/2 the hourly rate I paid (6*2.5*95*1.8). They "stand by" a low number without presenting justification, but I do not expect to ever see that money because the main agreement was that I remove my review until matters are resolved, but with my review withheld for almost a year now and based on the new customer reviews coming in, why would they? My money isn't "real", so I've been told. Pics on Google.

Very good service, but FAR TOO EXPENSIVE for about 1/2 hour of work. All that I needed was to…read morereset the slope of one gutter by rehanging it, and it cost over $400.

From the owner: The Gutter Experts offers residential and commercial gutter cleaning, gutter repair, new gutter and…read moreAlu-Rex gutter screen installation, roofing and bath & kitchen remodeling services. Since 2014, we've provided expert gutter services in and around Binghamton, Norwich, Syracuse, Ithaca and Afton, NY. We offer flexible financing options as well as a 20 year warranty on all products. Contact us for a free estimate on new gutters or repairs!

Not insured, and expensive compared to insured businesses in the area that do the same- run from…read morethis company

From the owner: Over 850 jobs done as a subcontractor and independent contractor. We specialize in Yard cuts with…read moreedging, bush trimming, small tree removal, fertilizing and seeding. We also clean gutters professionally and do gutter repairs.