Home owner beware! Don't hire them for anything! I signed a contract over a year ago and they are…read morestill not done and at this point it doesn't look like they are coming back. During that time they hardly ever show up to work. Very, very poor carpentry work! Slider door was wrong, plumbing leaks into the garage, electrical problems, turned the wrong valve for the well pump and burnt the motor up and I could go on and on!

Darrin Oltman tried to build me a new deck with old dry cracked wood that did not come directly…read morefrom the home store for my job. He had no receipts to prove what he bought for my project to show in court. Nothing about what his team did was right. Their cuts were sloppy and loose. They had no clue how to reinforce an existing deck structure and level a floor frame. For roof post, they cut off the handrails below floor level and then loosely attached 4x4 post end to end on top of 16" pieces of the remaining deck rails. Those were also just sitting on the ground and were no way connected to anything else. To save money, they did not want to use any hardware on the mainframes of the deck or the roof. They did a poor job planning and ended up jamming things together and Jerry rigging the whole job. It was over estimated. One example: He charged me $950 for roof materials and the finished roof priced out at $350 when. The roof was attached to the facia board and was not going to pass a building code officer if there were one. I was not at all impressed with how they could not construct a safe and long-lasting structure. In court, the judge agreed, IT HAD TO BE TORN DOWN. The replacement that I have now is beautiful, made of fresh new hand selected lumber, tight fitting cuts and a design that will last for years. It will also withstand the new 2024 90 mph wind rating for new construction here in Illinois. His roof could have easily been lifted and flipped up on my house since there was nothing holding the wobbly support post down. Darrin is a cheater and a liar. He also broke rules in the Illinois Home Construction and remodeling act. He would not speak in court and his wife spoke for him though she was not part of the job and did not witness its construction. She questioned the presence of sawdust on a construction site. He may be okay at screwing up pre-made cabinets in a remodel project, but do not hire him to build anything from scratch or anything structural. Keep a close eye on these guys if they are working for you. Question everything that does not look right.

I have had wonderful experiences with Sutton's this summer. They even worked a rush job for me and…read morehad carpet (not just the run of the mill option) ordered and installed within a week and a half. I had asked if they could fit a time slot coming up that we would be out of town as the new carpet was going on the stairs and bedrooms. My husband doesn't love my home improvement projects so Sutton's saved my bacon there! When we had them back out to do the basement stairs and carpet I had the pleasure of meeting their installation team. These are some of the nicest guys I have had at our house doing work. Very quick and courteous! I believe they told me that they employ them personally so no subs here which I really respect. Communication all a long was fantastic! Can't wait until our budget and schedule align so that we can redo the hardwood floors on the main level. I know they will knock that job out of the park too!

Sutton's has provided our family with years of service as we upgraded our home, one project at a…read moretime. Whether it was the custom inlaid wooden and marble floor for our first floor bar and powder room or the custom Georgian banded stair runner for the front stairs, they executed our concept not stopping until it was perfect. Most recently, it was transforming our outdated primary bathroom into a spa-like experience that will accommodate our needs as we age. Everything was top drawer craftsmanship. They excel at translating our vision into reality using products that are available today!

I can't begin to thank these ppl enough for the excellent quality work they did in my foyer…read moreremoving and replacing tile that had been in there over 15 years. The original tile was put in without concrete board underneath So the grout lines cracked often And although I had the grout lines replaced, The tile needed to come out to be done right with new tile and grout!!! Bob the installer just finished and I am so thankful. The tile is beautiful, the workmanship is AAA and I will definitely continue shopping at Ralph's. My carpet is coming out next week and in the future I will find Carpet and have them install!!! Small family businesses are the place to go!!!! Thank you again!!!

After having a terrible experience with a competitor in Pekin, I called Ralph's to see if they…read morecould repair some carpet damage so I could list my home. They were SO FRIENDLY. Ralph came IMMEDIATELY, and the damage was repaired the SAME DAY. I'm not saying that they can do that for everyone, but I know I won't go anywhere else!

Kelch Flooring put in new flooring and refinished the old and new to match. The floors are…read morebeautiful. The guys were very professional and thorough. I would recommend them again!! Bills's team was very conscientious, kind, professional and went above and beyond their job to help me out!

They did an excellent job on my wood floors and made them look brand new!! Customer service was…read moreexcellent, starting with Ken the salesmen! Guys that stripped my floors and sanded and stained them were fast and awesome! Very reasonable with their pricing. Would highly recommend this family owned company!!

I had a very disappointing experience with jeremy. I hired him to patch my floor, and within two…read moredays of the work being done, the patch completely failed. I contacted him right away, and he agreed to come back and fix it, saying he would need a week to return. I was patient and waited that week, but when I tried to follow up, he blocked me and never responded. In total, I paid $350 for the work, which turned out to be completely inadequate. Not only did I not get the service I paid for, but I was also left without any resolution or communication after waiting for him. I would not recommend this handyman to anyone.

From the owner: We specialize in repairs and small projects!read more