My beloved Auntie used this service a few more times since my initial review and she's received…read morenothing short of exceptional service each time. The shuttle is a Godsend honestly, and takes a lot of worry off of family members concerned about elderly family traveling alone. My Auntie explained to me that they even checked her actual flight arrival time on her day of arrival and called her to let her know that they were there early to accommodate her. This was at the congested Austin airport! They also helped her with her extra luggage (family members sent her back with a lot of stuff to take home). Words cannot express the gratitude I have for the caring drivers. I made it a point to make sure that I give them a hug a big bonus tip the next time I'm in town. Thank you Killeen Express Shuttle!

Excellent service! Great communication, friendly driver and scheduling/management people. Easy…read moreonline booking that takes PayPal or card. Highly affordable and the shuttle is clean and sanitary. They let me know right where to meet them and the shuttle was there on time, no waiting. They accommodated adding me on a planned trip when i found myself in need of a ride from the Austin airport on short notice, and were very helpful.

Used this service in July for transportation to Austin-Berg airport and was charged 3 times for the…read moretrip. Attempted to call numerous times, left voice messages and sent texts, with no return call and still haven't received a refund for the $275.76 removed from my account fraudulently!

Booked services with them in May 2024, December credit card info was used and charged again the…read moresame amount. Six months later the same thing happened. This is an awful, fraudulent company. DO NOT USE.

I am truly grateful for Brian and all the drivers at Airport Transportation of Waco. My daughter…read morewho is a first year student at Baylor has used their services many times traveling between Austin airport and the campus. I even felt comfortable enough to use them when her younger brother went to visit her alone for the first time. Brian responds quickly via phone and text and is a great communicator when our plans sometimes have to change. We feel very safe and valued with this company.

I have used this service numerous times over the past year; and not ONCE has he let me down. He is…read moreleaps and bounds the BEST airport transportation to/from Waco; before him we were stuck with flaky, uncommunicating, unreliable Waco Streak. Thank God, that this company has such reliable, professional and most importantly safe drivers. I am a young woman, and have used this service at the crack of dawn, and not once have I felt unsafe.

Pickup was on time and the driver very polite. I gave him a good tip. I will use this service…read moreagain.

Excellent service. Fully licensed and insured. The best option for all your transportation needs…read morein Sun City. Owned and operated by Sun City residents.

My husband and I recently moved to Round Rock and had an international trip planned a few months…read morelater. We didn't want to leave our car parked at the Austin airport for 2 weeks, and knew we'd be jet-lagged on our return. I feel fortunate to have found A Cheap Ride and Pat Johnson. As it turned out, our first experience with Pat showed exactly how good he is. Our British Airways flight outbound was delayed, but we received little information on our end as to the reason for the delay or how late the flight might be. Coincidentally, Pat was expecting to pick up a passenger on the inbound non-stop from LHR (which was obviously delayed as well). Through Pat, we found out more than we were able to get online from the carrier! We were also delayed on our return flight, but Pat was there waiting in baggage claim for us. His service is simply over the top. We enjoyed conversing with Pat as he drove. Since he's been in the Austin/Round Rock area for many years, he's accumulated a wealth of knowledge about the area, local people, and local businesses. His retention of information and attention to detail are amazing. And while he's a careful and cautious driver, he made excellent time getting us to and from the airport. Pat is very much in touch with his customers, knows his business well, and cares about the quality of service his company provides. He is an excellent communicator, so you can feel confident that he will keep you informed as to when you'll be picked up. And, most importantly in this type of business, he is reliable, punctual, and does exactly what he says he will. I highly recommend A Cheap Ride for an excellent experience.

So this is a long overdue review for a business that sets the bar for what all other transportation…read moreservices should be. Years ago, I stumbled upon them on complete accident - funny how life works out. I had a very last-minute trip and needed a ride to the airport. I contemplated Uber but didn't trust their driver availability for an early morning flight. Pat promptly returned my call and I booked our first trip with him. We later found out he does field his own calls so he may not answer the phone if he is driving (which I appreciated when I was in the car). As others have mentioned, Pat is a great conversationalist and a wealth of information. Having grown up in the area, he knows it like the back of his hand. On a more recent airport trip, my SO discovered he forgot something, and Pat offered to make a stop at the store so we could buy it before we departed. This gesture alone demonstrates how above and beyond he is willing to go to make sure you have everything you need. Not only that, but he knew exactly where a store was when we were driving on a random section of Toll road. And there I was in the backseat still trying to pull up my Google Maps. It is his consistent attention to detail that we most appreciate. He texts us the day before pickup so we can sleep well knowing he'll be there tomorrow. He keeps an eye on our flight status and will text if there's any delays. He also keeps an eye on TSA wait times so we know what to expect when we get to the airport. And of course, all his cars are spotless, well-maintained and sanitized between each trip. The short of it is that this is a locally-owned business I am glad to continue to support for years to come. Thanks for your punctuality and professionalism at all the ungodly hours of the morning. See you on our next trip in a few months or so!

When our minivan broke down outside of Llano on a Sunday afternoon and everywhere else was closed,…read moreEugene was there to save the day! He picked me up in Llano and drove me about 40 minutes to Marble Falls where I had a U-Haul truck waiting, pointing out cool landmarks and places of interest along the way. We arrived at my destination in Marble Falls, only for me to discover that my U-Haul reservation had fallen through. I made some calls to find another option nearby, and Eugene was kind enough to wait around and stay in the area just in case I needed to go somewhere else. Sure enough, I needed another ride, and he was kind enough to provide it at no extra cost. Eugene is a great guy and the only person you should call for a ride when you're in the area - he will save your bacon like he saved mine!

Gene was super wonderful taking my family to the airport. His hybrid Camry was spanking new, and…read morevery comfortable. He offered us bottled water, our choice of music and temperature control, and was lovely to talk to. His fee was by far the best of the services I had called. We had two carseats for the ride which he very generously dropped back off at our house, and had the consideration to wrap them in plastic bags so they wouldn't get damaged. We had more people on a different airport ride, so he arranged another lovely driver with a van for us. I can't recommend him highly enough! Thank you, Gene!

Second time using this service. Clean, safe vehicle. Driver friendly, professional, excellent…read moredriver and navigates the highways with knowledge and confidence. Will continue to use this service commuting between Alaska and Waco.

We used Hot Express with no issue last year - but we won't be using them again. Booked a shuttle…read morefor a pick up only in Dallas with drop off in Waco. Ended up cancelling the trip as the flight out of Waco was delayed and the connections were missed, negating the need for the trip. Contacted Hot Express immediately - we had only booked on the website the day before and paid the $95 that same day. They refused to give a refund, only offered a partial credit, told me they didn't care if I no longer recommended them to others and then hung up on me. We will choose another local service from now on.

Sunshine was super accommodating and was so fun! We greatly appreciate her services!read more

Sunshine was amazing, she was very accommodating and took care of everything. She was right on time…read moreand let us extend our time by a few hours. Would highly recommend this company. It was nice having a cooler to keep drinks in for between wineries.

This was the least expensive shuttle service available for Sxsw in Austin. I knew there would be a…read morelot of demand and traffic. Booking the charter Shuttle was reassuring and easy, and the driver drove very safe, which matched the reassuring booking experience. It was a big commercial Shuttle Van; it was new and clean. I was grateful to have found them.

Mauricio was fantastic! Really easy and open communication and we had multiple stops on our journey…read morein RoundTop. Very reasonable pricing as well. We would definitely use this service again!