Had Steve come with his son to look at a vent to be replaced. Gave us a price was very nice to my…read morehusband while here, but got a email saying he would pass on the job. Still unclear what happened. Told him the price was fine but he seemed like he was expecting more than he quoted. Don't waste your time. I now see he has not had a good review in 4 years.

We are a 51 unit CO-OP and we have used service only for over 18 years. The staff are very friendly…read moreand very knowledgeable. They go above and beyond with our yearly service. Not only do they do a safety inspection but they vacuum out the unit re paint the interior and clean the glass. When there is a mechanical repair it is scheduled and repaired quickly. thanks for the royal treatment for all these years. Robert .H Brooksford place Housing Co-op

Great local business!…read more This has been an expensive few months with our heating making funny noises and our hot water tank leaking. We heard of Mark through word-of-mouth and we are really happy to have found him. Reasonable prices, and he even gave us a discount when it took him a few visits to fix/identify what was making the funny noises in our heating system. I like that he takes the time to identify the problematic part/parts rather than just having you replace everything. Friendly and great customer service. Highly recommend this family business!

Excellent service. We first had another company come in, and they were absolutely useless, said…read morethey couldn't identify the issue with the furnace (that had stopped working) due to electrical issue we were having as well, apparently. Daniel, Westech, came, identified the issue abd the broken part, sourced the required part for our older furnace, installed it and we had our furnace up and running the same day! Huge thank you to Daniel and Westech! We cannot be happier with je result. Excellent quality of work and superb customer service! Highly recommend!

Outstanding service and integrity. We came in with a basic understanding of our need to replace a…read morefireplace. Derek (the manager) took the time to figure out the details, even went to Google streetview to look at the venting on our building. In the end he advised us that there was only one unit that would work, but not a brand he carries. He directed us to a competitor who could help us. I would have bought from him if possible. One of the best customer experiences ever.

We were in desperate need of inexpensive fireplace for our townhouse (our old one died…read moreunexpectedly, right in the middle of cold winter), and this was a place in Richmond, not far from us. Communication was great - quick e-mails, always available on the phone (never on hold), they have a great showroom opened on Saturdays, which was very convenient. The price was about twice cheaper than other places quoted us, installation was quick and very professional, done very quickly (it took a guy about 2 hours to remove old fireplace and install a new one).He even managed to remove only 1 ceramic tile above this fireplace, so we don't need to replace all tiles, just to put back this one. They also arranged a visit of Richmond City inspector (included in the total price) the next week after installation. And we were not charged until the work had been finished. All in all we were very happy and can highly recommend this place.

My dear late mum relied on Clay Electric so it was automatic for me to do the same when preparing…read moremy parents' place for selling. Peter responds quickly to enquiries, arrives early with a smile, and is oh-so-pleasant to have working in one's home. A++ Thank You, Peter, for making me smile and laugh during a very emotionally stressful time. Bless You!

I am doing a bathroom renovation and as icing on the cake, I decided I would like LED strip…read morelighting installed under my medicine cabinet to illuminate the backsplash. My designer hired Peter Out of Clay Electric to do the work. Although this was a relatively small job, we wanted it done right. Peter was outstanding. He arrived punctually, explained exactly what he would be doing, and set about completing the task with competence. Not only was he knowledgeable and efficient, but he was friendly, and the charge was reasonable. Highly recommended!!!

Just had the BEST, covid friendly experience from Sam! I would highly recommend him if you are in…read moreneed of a licensed gas technician. Very honest guy and fair prices.

Absolutely Awesome service! Came early and fixed our issue with our 11 year old furnace (which…read moreCan-Gas also installed) quickly and only charged us for a service call! Nice to deal with an honest company that is all about customer service, not about the money.

If you want integrity, dependability, creative solutions and attention to detail: all at reasonable…read morecost, call James for your heating and plumbing needs. My house had three major recurring costly problems (with many attempts by solve them by trades people over the years), and three years ago James not only resolved all of them permanently, he was less expensive! So when I needed a new furnace, I did not hesitate to call James... and again, am delighted. Also helpful is James' willingness to explain and look for options that benefit customers, the environment and your wallet. Michele C.

Accolade Plumbing and Heating came to our house today and we were delighted with their service…read more They took the time to explain issues thoroughly and gave us options to choose from. James came on time and left our home tidy... and he fixed our slow running sink and ensured our furnace and heating system was safe. We appreciated the level of quality and the amount of solutions for air quality and our plumbing issues.

I was very pleased with service I received from this company. I was in a panic as it was part of a…read morelarger job and I subcontracted them. It was black granite and there were deep etches in it. They did the job on site. They estimated 4 plus hours but completed it in 3. Both gentlemen very polite, cordial and professional. I thought their rates were reasonable, not as high as the previous writer was quoting. Would definitely recommend.

I purchased a BC Daily Deals, $50 for $200 towards restoring your wood, granite, marble, concrete…read moreor tile in July 2012. I had earlier acquired an older hutch with a marble top that required removal of various rings and etch marks. I contacted the owner Fin mid October as the deal was expiring on Oct 31st. We tentatively agreed to meet for the estimate on Friday Oct 26th, however he instead showed up at my place out of the blue Wed evening (Oct 24th). Fin erroneously thought that the top was made of granite. It was in fact made of marble; however I took his word for the purpose of the estimate and his suggested expertise. He explained that restoring the top back to the shine would take 5-6 hours. Sanding it to a dull finish would take around 3. His hourly rate was 150.00 first and 120.00 additional. Fin also wanted an additional 25.00 to seal the surface at the completon. He did not recommend taking the top back to his workplace as he stated that he didn't want me to think he would be cheating on the actual restoration time versus the estimate. Fin also asked about the parking available at my place. When I told him that there was only pay parking available in my building, he asked that I take care of this cost. Despite these red flags and turn offs, I suggested that he come back on Friday November 2nd to complete the job as I do not work on Fridays. I also suggested to him that I was available any Friday, and evening/weekends and there was absolutely no time rush. Fin countered with a time of November 9th and said that this would be better for his guy. I agreed to this term. On Saturday, Oct 27th, Fin sent me an e-mail that he could only come on Monday morning, Oct 29th and that was the only date he could do the job. If I didn't agree, then the coupon would be void as it was due to expire on Oct 31st. ("Sorry we can't extend it due to our commitment with other program.") I e-mailed Fin back and said that this was unreasonable and that I had to work on Monday and also that we had already agreed to November 9th. Fin replied to this e-mail and stated that someone could come to do the job on November 2nd. Assuming I would agree to this time, he attached a waiver for me to sign in advance of the work. Here is an excerpt of the waiver: I understand that Fin, the Company he/she works for disclaims any liability to damage caused to the Stone & Grout as a result of the treatment. I acknowledge that Amexcana Enterprises Inc DBA Fin Wood Stone Tile Care, Associate/ the Technicians has given no guarantees in relation to a successful result and has made it clear that in giving authorization I assume any and all risks. I took this to read that I as the customer would assume all risks, and if there was a bad result, I had no recourse. I declined this offer, as given my experience thus far, I did not feel I could trust this business and had serious doubts that there would be a satisfactory outcome. I was also willing to accept the loss of the coupon value. In sum, my concerns with this business are as follows-The owner mislabelled the product as granite. I subsequently confirmed with another reputable business that it was in fact marble. The owner's inability to commit to a length of time to complete the job-I could have a less than satisfactory result in 3hrs or a completed result in 6. For this particular job I was looking at 750.00 for the FULL restoration! The owner making suggestions that he could cheat on the work performed. The owner requesting that the customer pays for parking (I think as a business expense and especially with the high hourly change, the owner could afford to pay the 1.00 per hour in my visitor parking). The owner agreeing to a tentative service date, then changing it to another date with less than 2 days notice and stating that the coupon would be voided/canceled if the customer could not honor this date. Finally, the owner providing a service with no guarantee or warranty and in which the customer assumes all risk and liability. The irony is that one of the parameters for complaining via the BBB (the owner is accredited) is the Guaranty/Warranty, and this business provides neither. I ended up going to another company (Marblelife) which completed the job in less than 2 hours, with a beautiful result and I might add, to a shine.