Jordans Flooring (Burnaby) installed flooring in our apartment in 2017. The workmanship was poor,…read moreand even after an attempted fix, issues remained. Transition pieces were not properly glued down, baseboard nails were not set flush, and the caulking was poorly done--problems that are still visible today. I lived with these issues for years because fixing them once was not enough and I did not want to deal with the issue again. The manager at the time did offer me a partial refund so I didn't ask for a 2nd fix. In hindsight I should have. Recently, I re-engaged Jordans because I need to redo my flooring. Engaging with the current store manager I was told in person that we would be "taken care of" and "hooked up" because of the 2017 experience. What followed was a 10¢/sqft price reduction (about $55 total). When I raised this marginal discount, the alternative offered was removing recommended services of leveling and voiding warranty. This process wasted significant time and did not rebuild confidence with Jordan's. We chose another contractor.

I came in with my mom and I think his name was Kevin but he was the most welcoming person ever,…read moreeven tho she's picky he was patient and helped her find out the best choice for her she was really happy by the end thanks a lot to him our experience was great!!!!!

I used this company back in 2013 and was happy with the finished product. We decided to use them…read moreagain for our new place and were pleased with the work completed by the two guys!! Very polite very professional and perfectionist. If we are to do a job again in the future we will for sure call upon this company but more for the two guys who did the work!! Price was amazing ! Flooring type outstanding . Thanks Yus and Yas

I was recommended the company through a friend and when I initially visited the store had a very…read moregood impression of the sales person V. He seemed knowledgeable and took the time to show me various floors and had answers to all my questions. I instantly trusted him which is why my disappointment later was greater. I was specifically looking for vinyl floors as I have a senior dog that often has accidents. V said there are waterproof laminate as well and that he would show me what they have and I should focus on the quality of the floor instead of vinyl vs laminate (European being the best) Most of the floors I liked were out of stock so I went with my 4th favorite (laminate). Everything was smooth at the beginning. When I went to see the floors in my new apartment, I saw the box of flooring and to my surprise it had no mention of it being waterproof ... There were few issues along the way so I got concerned and contacted the manufacture directly instead of Phoenix Flooring. The response was that it was not waterproof nor water resistant and that they would NOT recommend their product for my purpose ... It was shocking and totally puzzling. Why would they recommend something completely opposite to what I am looking for and specifically indicated as priority? I was truly disappointed but I was moving in on Dec. 20, 2020 and it will take weeks to order new floors and arrange for installation which was simply not an option for me. On top of this, in one of the rooms they installed the floors in a different direction as to what I asked for. When I called V, he said the installers thought that would look better ... The direction of the floor did not make sense at all and most importantly, there were no discussion with me that they will lay it differently than what I requested for. It was however corrected. They were 3 days late from the initial deadline set which meant I had to move in and deal with the noise and dust for the first few days which I was not happy about. I would like to note that the contractors were all pleasant, worked hard and did a good job. But it is also important to note that there were at least 6 contractors (demolition, leveling, floor installers) + V going in and out that had keys to my place so you need to be aware of that. (keys going around the contractors) Quality of work - 4/5 Customer service - 2/5 Communication during project - 2/5 Deadline - 2/5 Pricing - 3/5 Although the floors are beautiful, my overall experience was rather disappointing.

Okay--I gave a poor review because I wasn't happy with the lack of service after my floor was…read moreinstalled, but this is 7 years later and I have to say, I am totally in love with this floor--it is engineered hardwood, brushed and oiled and has a finish that is beautiful to the touch as well as to look at. I looked for months for a floor like this. And to be fair, they did tell me not to install this in the bathroom, but I did anyway. It's still gorgeous, even with some minor stains. I would buy this floor again.

I highly recommend escalnaso for their quality work and customer service. I was referred by a…read moreflooring supplier to fabricate stair nosing, and their team has made it a very pleasant experience. Thank you Thomas!

We found Escalnaso on line and brought a sample of vinyl flooring into the warehouse. The flooring…read morewasn't a match to anything we could find for the nosings. They matched the floor to the oak nosing perfectly. We popped in to check the sample and were amazed at the match. They did a great job and I would recommend them highly.

If I could leave less than 1 star for Paul Bulat at City Wide Decks and Railings, I would. My…read morepartner and I took posession of a home in White Rock Dec. 1st 2023. One of the attractive features of the home was that it had a new roof installed by City Wide Decks & railings, earlier that year in April 2023. The previous owners spent $50,000.00 for a new torch-on flat roof, vinyl deck replacement and new handrails. On Friday April 26th, 2024 just one year after the work was performed there was water leaking from the ceiling in the master bath. There was enough water to warrant a bucket so that it didn't leak through to the main floor. I felt comfortable knowing that the roof still had a warranty on it, so my partner phoned Paul that morning, and left a message and sent an e-mail. There was no response. It continued to rain over the weekend, so he called again today, April 29th. No response from Paul. I highly doubt we'll be hearing from Paul Bulat @ City Wide. Disgusting experience so far that gives small contractors a bad rap. I would warn anyone considering hiring Paul Bulat at City Wide Decks & Railings to stay away and look for a contractor that has been in business for more than 10 years. I've read some reviews that are pretty bad. I don't know why anyone would hire him.

They fix my rotten deck in November 2019 but still have same issue, i called another companies and…read morethey said it was incorrect job because the deck need ventilation to avoid the moisture. it seems that they are dealing with contractors and not ready to fix the issues. please save your money and time to deal with unprofessional and lier people.

Excellent service. Work was done quickly and correctly…read more Highly recommend. There were a few jobs done and were efficient and done in a timely manner.

Hiring Sharp Lines Painting has been one of the worst experiences of my life and I deeply regret…read moreengaging with this company. It is my hope that this review will warn others of many other extremely negative experiences people have had with this company and save others from getting scammed out of tens of thousands of dollars. There are numerous reviews on the Better Business Bureau's website that are very similar to my experience: https://www.bbb.org/ca/bc/surrey/profile/painting-contractors/sharp-lines-painting-renovations-0037-2405686/complaints The work was terrible, the damage to my house remains unfixed, the business stopped corresponding, and the invoices reflected inflated charges that were never discussed. Overall, he charged me 150% more than the agreed-upon contract, and didn't even finish all the work.

Ace tile was great to deal with. The tiles we chose were very good quality and the price was great…read more Our original choice for the flooring was clearly wrong when it arrived at our home but it wasn't a problem, Ace had a great selection to choose from and the installation delay was only one day! Ace provided full service including delivery and demolition removal. Both Jerry and Kam were easy to deal with and I would recommend Ace for your tiling choice

I just purchased beautiful marble tile for our bathroom reno. Jerry was very helpful, and to my…read moredelight everything was in stock!

Wisam greeted me with a smile, answered questions and showed me products when I said what I needed…read more He carried the flooring to my car and arranged for the carpet installer. Everything went smoothly! Great guy!

We recently had new carpeting installed on our stairs. We got good service from Brad without any…read morepressure. Mike Knudsen installed it and was very good. We were very happy with our service.