I wanted a convertible. The Mustang GT checked all the boxes. I wanted to look at it on the hoist…read moreand there was no problem. A couple of things I wanted, they did with no problem. When I picked it up there were more things done than I expected. A very fair deal and I highly recommend them. They have a great team. Jim H March 03, 2025

A very up to date operation....great staff...I did purchase a vehicle 2024 Camry...did all of the…read moretests... made a deposit...two days later changed my mind as my partner (wife) just could not agree with me spending that amount of money on a vehicle so I had to make the call to say that the deal was off. I received a full refund with very few questions asked. A very professional company for which I would recommend to anyone. Clive Moxey Kitchener

Emergency oil top up on our car was needed, a Porsche Panamera, which you do not just take to any…read moreJiffy Lube. Traveling from out of town, I was able to find Peter's Auto Center. Accommodating (came in directly after my phone call!) service, staff friendly and professional. Offered good advice about upkeep. Highly recommend. Thx Peter and staff!!

Peter and his team did an amazing job on my Jaguar xf. I asked him to fit a Hydrogen system to save…read morefuel and emissions. This turned out to be a challenge. He and his team put in extra hours and had the system fitted and running great. I was expect a hefty bill but was very pleasantly surprised. Very reasonable, usually mechanics see a Jag or similar and the price goes up. Not here it was pleasure to work with him and his team very professional and excellent work thank you.

A true local gem! I guess I shouldn't post this if I want Mat's Auto to be less busy, but this…read moreplace is too good not to share! Integrity, honesty and operates with true heart! If you can believe it, and you should because it is true; I have always walked away knowing my car has been in good hands and scratching my head thinking 'I must have been undercharged!' Mat and Steve are the BEST. They are always very busy, so don't get put off by a delay in a phone call to update you on your car's status... their turnaround time is fantastic and if there happens to be an unexpected problem they work diligently to resolve it (and, oddly don't charge you for a the crazy amount of time it took to figure it out - which just happened - a shyster had opened the dashboard and placed electrical tape over the check engine light! SHEESH!) LOVE THIS PLACE! You will too!

First off, my fault for not knowing that if Insurance writes off the vehicle that it can be…read morepurchased, fixed and sold. Had I known this or been told this by the owner then I would have never done business with them. Was told that there was a minor accident as there are no used vehicles out there accident free. BS. 8 months later problems are popping up all over the place. Had to replace the "new tires" they had put on and they were the wrong size for the car. having issues with the front , stereo, air con etc. Hell will freeze over before I ever go back and deal with these clowns. Worst experience I have ever had.

Delux staff were friendly and knowledgable. Staff responded quickly to my request for a quotation…read moreon new tires and ordered them and installed them in a matter of days.

Paid cash for a used car in December 2023. The engine light was on within 5 minutes of me driving…read moreit off his lot. The owner, Tony tried to gaslight me, has been argumentative, and has made no real effort to fix the issues he lied about and sold me. Despite me giving him many opportunities to show any integrity or customer service, he has failed to do so. It seems he prefers terrible public reviews to responding to emails.

From the owner: The Home of low low prices read more

Great place to purchase your new Toyota. All the team members are honest, helpful and do their best…read moreto help you out!

Excellent dealership! Very competitive prices in new and used vehicles and the service department…read moreis excellent

4/10 DO NOT RECOMMEND. NOT TRUSTWORTHY. BUYER BEWARE…read more Carimex misrepresented photos of cars on their website. When I came in to see the cars, they were covered in scratches and dings. The exterior looked flawless in the online pictures. When I talked with sales about the scratches, they told me they're all like that and shrugged. CARFAX report's trim type did not match the trim type of the corresponding car. Made me wonder if they doctored the CARFAX to misrepresent the car for sale. Sketch AF. They talked me into test driving a car on the higher end of my price range without even discussing the more affordable options. When I test drove a newer car, the breaks pulsated and the steering wheel vibrated -- indicating potentially serious mechanical issues. They say they change the break system upon purchase -- probs because they know all the cars need this anyway. Customer services could have been better. Staff I interacted with seems to love mansplaining. They talked to me as if they thought I knew nothing about cars or financing. Well, I know enough to avoid getting ripped off here. Typed in the VIN on Kelly Blue Book to see trade in value. Most of the cars for sale here are extremely overpriced. Dealership refused to negotiate price. This places has mixed reviews. Some previous bad reviews accused Carimex of selling cars with liens on them and intentionally hiding mechanical issues with a car they sold leading the buying to sue them to recover lost funds. After visiting the place, I'm more inclined to believe that these bad reviews are accurate. Why take that risk on a $28,000 purchase?

Absolutely disgusting experience! Awful customer service,…read morepoor communication, zero accountability, extremely unprofessional. Why post vehicles if you are not going to respond to customers or reach out or be incredibly rude when you do, weeks later! It should not take a month to respond and pointless to message after sold when ads also are never deleted to purposely mislead. There is endless google reviews saying the same thing. Do not do business with them. Save yourself the headache and Run! So glad for their terrible impression to avoid purchasing with them. Can only imagine how much worse it could get. Hard to trust car salesmen enough but to lie and then accuse potential customers over THEIR poor communication issues... do better! Learn how to treat people!

Purchasing my car went reasonably well but the tires did not meet safety when I took it to a tire…read moreplace. Then started my interactions with c service department. I have never seen such terrible customer service. There is no acknowledgement when waiting by staff. They do not answer there phones and send relentless reminders when you do get an appointment. I had to go in to get an appointment. I have had new issues after getting my vehicle back and told I needed my brakes done that I just had done at another shop. Did they even look or are they truly trying to rip me off? I would say I am not comfortable going to them for any repairs and certainly don't trust there service people . I really like my Honda but wont buy one again. They have tainted the whole company for me.

I have been dealing with this dealership for 40 years and it is excellent in every respect- sales,…read moreservice and part. I highly recommend Waterloo Honda. The service staff are exceptionally unified and helpful. All expenses are carefully explained and service work performed is also explained in detail. Ot is a pleasure to visit this dealership for purchase or for service or for pets. Five stars for sure!