Very helpful and friendly people! I'd recommend them over any other Auto Wreckers in Waterloo…read moreRegion! I always go to them first when I need something for my vehicles. I got a set of almost brand new Blizzak's for my car a few yrs ago. I ended up paying less then $300 for them to switch my old rims, balance them and install all 4 tires. Best tires I've ever had! If they don't have what you're looking for, they'll find them for you. I had a hubcap get stolen off a rental car the one time and couldn't find another one anywhere in the area. I guess that certain car usually came with 16" tires, and that year they decided to change them to 17" tires, for their new model. It was next to impossible to try and get that stupid hubcap anywhere! Even the dealership didn't have any in stock! The one kid that worked there at the time, ended up tracking one down for me and had it delivered to the shop the next day! They always have great staff working for them and actually seem to care about their customers, unlike some other auto wreckers around the corner from them!

From the owner: Save time, save money and have it done at the Discount Auto Mall. We have those hard-to-find parts…read more Open to the public. Save-Save-Save!

Came in a few days ago to find out they let their only good guy go 3 weeks ago, what a shame, no…read moreone else knows what they are doing there (p.s i always get the wrong parts with all of their staff, i always got the right parts with the one guy they let go) will not be shopping here anymore!

The employees at the Highland road Part Source are rude disrespectful and very immature. They have…read morebeen harassing the neighbors that have houses with back yards that sadly have to face the store. They have been instructed by the property owner not to block the back yard gates of the home owners, yet they were caught on camara deliberately moving the company cars from infront of the store to to block a home owners gate all the way down the fence line and did not move the cars once during the day. When all this is being done the store manager turns a blind eye. Are these the type of people you want to do busniss with? There are better options to buy auto supplies.

I just purchased a motorcycle battery here, customer service was second to none, great service,…read morefantastic employees and a fantastic selection at great prices. Will definitely buy my batteries here in the future. Thanks so much for going above and beyond.

Would not recommend, was good many years ago. Now has gone down the tubes with new owners and…read moreasinine price increases, spotted multiple employees just standing around not helping customers and speaking loudly and unprofessionally about women and other topics. Very bad customer support when calling about troublesome batteries after purchase, they claim "its not the batteries fault its on your end" and blame my own mechanic who has been in the business for over 40 years.. Like i said i would not now or ever recommend this place to anyone... STAY AWAY!!

While my car was 'cleaned', it was in no way cleaned throughly…read more I got the $69 basic inside and outside wash. Windows looked great, some surfaces looked great, but they missed some key parts. For $79 all in, that's not what I expected. Yes I have a Shevy Cobalt LT 2010, with just the basic upgrades so maybe it wasn't so much fun to clean which is why it was left a little dirty? First the dash was dirtier than when I started because they left so much lint behind. I called someone out and they spent 5 min fixing that issue which was really good on them in terms of service. Other problems I had though was vacuuming was just mediocre, there was still a ton of dirt and large ish yellow particles on the carpet that wasn't even ground in, it was loose. Next they missed missed my cup holder entirely, and the entire manual shifter area was still dirty including loose dirt on leather cover. All in all it was 'fine' for a $30, maybe $40 clean but in no way was it worth the $69+ tax I paid.

Been here twice. Only reviewing the basic $69 SUV in and out wash/vacuum…read more Both times the wash was clean and complete. No water marks. No missed areas. Tires cleaned and dressed. Windows are clean in and out streak free. Vacuum was solid. My toddler demoed the back seat. I called at 9am dropped off at 10. Picked up at 2. Consistent job both times.

I got referred by my mechanic who was unable to fix Bluetooth on my 2016 Honda CRV. I got to meet…read moreNick and he got to sit in my car as soon as I arrived there and step by step fixed the issue while teaching me (am very bad on technology). He fixed and programmed it as well and he did not charged me anything for his excellent service. I wish to thank Nock for his time and his friendly personality too. He really made my day! Thank you and will recommend to friends and family too.

Great service! Had a car audio receiver installed in my 2013 Toyota Corolla and was very pleased…read morewith the results. Very fair price and was able to schedule an appointment right away.

Great local and independant garage. We've been taking our…read morecars there for a long time. Collen is so pleasant and efficient and the owners are very competent and honest. That place is a gem.

Colleen and Ryan provided excellent and personable service with speedy appointment and estimate…read more They even reduced the actual cost of my repair from the estimated amount due to it requiring less labour than forecast. I will always be taking my 10 year old Fusion to PTH. Thank you.

Disappointing to say the least. Purchased a rear after…read moremarket bumper for a 96 accord here to replace a cracked bumper. Due to the poor fit of the bumper I purchased it would take 10 hours of labour in order for it not to look like it was zip-tied to the car. It was at least 3-4 inches not wide enough. Point zero's customer service after the fact was atrocious. I have never had someone argue on the phone with me as much, nor refuse to accept a return on a product that is clearly defective. It is understood that an aftermarket part may require a bit of fitting, but this was clearly way too much. They refused to accept a return, and have been very difficult. I would suggest going elsewhere. Find some customer service, and peace of mind with another shop.

The worst experience ever. I had a new sterio put in. They took three hours to do a one hour job…read more They didn't even know that a GPS antenna had to be put in. Half way driving home the maps stop working. I had to go again and they took another hour to correct a connection. Now that summer is here I turn on the AC and it's not working . Turns out they had short circuited the area. I was in toronto and ended up paying more. They over charged also as I found out in missisauga it's done for half the price. Their customer service was awful . So beware and find another place.

Purchasing my car went reasonably well but the tires did not meet safety when I took it to a tire…read moreplace. Then started my interactions with c service department. I have never seen such terrible customer service. There is no acknowledgement when waiting by staff. They do not answer there phones and send relentless reminders when you do get an appointment. I had to go in to get an appointment. I have had new issues after getting my vehicle back and told I needed my brakes done that I just had done at another shop. Did they even look or are they truly trying to rip me off? I would say I am not comfortable going to them for any repairs and certainly don't trust there service people . I really like my Honda but wont buy one again. They have tainted the whole company for me.

I have been dealing with this dealership for 40 years and it is excellent in every respect- sales,…read moreservice and part. I highly recommend Waterloo Honda. The service staff are exceptionally unified and helpful. All expenses are carefully explained and service work performed is also explained in detail. Ot is a pleasure to visit this dealership for purchase or for service or for pets. Five stars for sure!