It was a last minute, rash decision for me to stay here and I was not disappointed. I had…read moreoriginally booked for another hotel but due to not checking in the day of the start of the stay I lost my booking (my fault). So there I was stuck in atlanta without a place to stay. A very quick search for another hotel and this one came up. If anyone knows me I'm very meticulous about checking out reviews and comparing hotels but I didn't have the time to do this. I booked right away to stay at the Double Tree. I arrived and like the previous reviews stated, Charnice was amazing. Despite my short notice booking and the room not being immediately available, she was able to accommodate me shortly after I arrived. SHOUTS OUT TO HER. Shouts or to everyone there. Every staff that I interacted with was very polite and nice. Due to my wait Charnice provided a little bonus which I definitely appreciated. Her professionalism, communication, and genuine care made a potentially stressful process feel easy and welcoming. It's clear they truly care about their guests and their guests experience. My stay was great. The room was very clean. No issues with the room. No issues with my stay. They have an in house restaurant. They serve a buffet breakfast for a fee - it included: fluffy waffles, eggs (with the option for them to cook them the way you want them), bacon, Sausage, potatoes, fruit, yogurt, grits, and the other usual stuff. Delicious. The best part - those delicious cookie they give you when you check in. The hotel had a beautiful pool. The food at the in house restaurants was delicious. I got the burger meal. Easy parking - safe with limited entry/ exit points. Despite this being a quick choice. I have no regrets! Would highly recommend!

Amazing hotel! Very clean and friendly. I thought the supervisor, Mark, went out of his way to make…read moresure we felt accommodated and enjoyed our stay. Thank you I recommend this hotel especially for business travelers. Very close to downtown which is helpful.

I enjoyed my mini vacation of four nights here. The entire staff was friendly and helpful, always…read moresmiling and greeting us every time we walked in the lobby. One of my favorites was breakfast time. The show stopper was the pancake machine, such a nice invention just wave your hand in front of the machine and watch as the pancake arrive right before your eyes onto your plate. I enjoyed the gym as well such a nice setup so you won't miss a beat with your fitness goals. I can't wait to visit here again.

We stayed here last minute because we missed our connection out of Atlanta due to a flight delay…read more The ground floor has plenty of lounging spaces plus a filtered water bottle refill station. We stayed on the third floor. You could hear people in the room above us but it wasn't too bad. The room itself is clean. The soap, shampoo/conditioner, body wash, and body lotion are in these unusual vertical tubes attached to the wall and you had to squeeze the sides to get the liquid out. There is a small mini fridge and hangers on a rod and hooks in lieu of a closet or dresser.

Breakfast included Free parking…read more Decent staff. Rooms need work. Yelp, requires 85 characters and normally I am a talker, well this place left much to be desired. Shouldn't charge more than $50/night for the quality.

Stayed here for almost a week and had a great experience. Nice staff, plenty of free parking,…read moredecent breakfast, 4 nice luggage carts, always have ice cold fruit infused water in the lobby, bathroom has lots of counter space, laundry is $3 to wash and $3 to dry card only. Breakfast review: The food was cold most of the time, lots of condiments/toppings like shredded cheese, hot sauce, salsa, nice yogurt selection usually two different brands and lots of flavors, if you stay longer than a day, the hot items usually are different each day. The 1st day the breakfast potatoes weren't cooked enough and the sausage was cold. The 2nd day no potatoes, barely any seating due to a large group, sausage was cold. The 3rd day the potatoes needed to be cooked longer, bacon was the thin kind, scrambled eggs, food was actually hot. The 4th day the potatoes needed to be cooked longer yet again, cut up sausage was really yummy. The 5th day they had small cheese omelets that barely had any cheese, regular sausage links, potatoes were cold, and not as many choices for yogurt. They have a waffle maker but there could be a long line if it's busy as there's only 1. Not enough seating for breakfast especially when large groups come and the tables and chairs are too close together that they're in the way and you can't walk in between. The staff are good about refilling food and supplies and cleaning tables. The breakfast is open 6-10am everyday which is nice.

Upon check out - I noticed a small fee labeled "Recovery Fee" on my bill. When I asked what it was…read more- I was first told it was a tax - when I asked what kind of tax - I was told it covers the staff and housekeeping. So I asked - it's a fee and not a tax? The clerk said yes. Evidently - when I was there - while I was still charged for a RECOVERY FEE - it was obviously a non-recovery day. Trash in the hallways, luggage carts left everywhere, and someone was too lazy to take their dog out and let them do their business in the area with the ice machine.

Ebony was very nice and professional and made our visit very comfortable and enjoyable.read more

Many things were wrong reported to front desk and they did nothing…read more 1) Room was dirty when we checked in, dirty and dusty and there was poop underneath the toilet seat 2) The workout room was an absolute dirty mess. Dirty, dust on floor. Dirty towels in piles looked like it had not been cleaned in months. Weights missing. 3) Stairwell very dirty, swept up pile of trash in the corner at bottom of staircase 4) We stayed two nights. Maid service never came. Even though we had requested it to front desk when we reported room was dirty when we checked in. 5) We are Hilton honors members and are very disappointed and disgusted with the condition of this hotel.

Nice mattress. Friendly staff. Worn down building needs more than fresh paint and carpet.read more

This bed and breakfast provided the perfect getaway for our quick trip to Georgia. We needed…read moresomething for one night. It was everything we could have asked for. I love low-key places that put you in the heart of things while providing privacy, comfort, and luxury. Upon arrival we were greeted by Adam. He was kind and welcoming. He made us feel right at home. After showing us to our room and settling he left us to explore. What a beautifully decorated bed and breakfast. The decor inside of our room and throughout the manor was breathtaking. I took my time exploring each room in the common areas to make sure I didn't miss a thing! Our room was located on the first floor towards the front of the house. It was clean, smelled great and spacious. All of the amenities for a in-home spa experience were provided. They even sell spa packages. I bought the lavender scented on because that's one of my favorite scents. We decided to run and pick up something to eat and bring it back to the bed and breakfast. You have the option to eat inside of your room or in the inclosed patio. We chose to sit in patio which is where breakfast is eaten as well. They offer complimentary breakfast that's served buffet style. When we got to breakfast the next morning I asked for a fresh pot of eggs. They had no problem accommodating and the food was very good. If you book a stay during the warmer months you'll love the option to take a dip in the beautiful pool. If there's an emergency Adam is just a phone call away and not far. His quarters are on the property grounds as well.

We had a great stay! Every morning breakfast was served or buffet style and was good. Each morning…read morestarted with a bowl of yogurt/fruit/granola. Then main meal was eggs with either French toast or biscuit and a meat. OJ and Coffee and Tea to drink. The 24 hour coffee & snack availability (bagels, toast, marble cake and mini fruit danish) was great after coming back from a long day. Our room was cleaned daily. I have nothing negative to say about this stay. Accommodations were exactly as stated and seen on the website. Adam was a great host.

Stayed here awhile back. I enjoy the Country Inns. They always seem clean and have a nice homey…read morefeel to them. So far, I haven't stayed @ one I didn't like.

Was I room 10 minutes spotted cockroach's packed up and left right then had no problems with…read moregetting a refund

Stayed 1 night. My girlfriend checked us in and we were assigned to a smoking room that was visibly…read moredirty - holes in the comforter, strong smoke smell, and general uncleanliness (photo attached). I chose a smoking room intentionally, but the smell triggered coughing due to my own health concerns, so we asked to switch rooms. The manager initially said "we don't have a room ready" and then insisted we "couldn't" switch without paying extra ($150) because the reservation was for a smoking room; when I asked the fee amount I got the runaround before it was eventually resolved. Upon arrival, my girlfriend and I were told our original room was not ready, and so we were assigned to a different "smoking" room. As a neurodivergent guest, the unclear communication and resistance made the situation overwhelming and unnecessarily stressful. Suggestions for future guests: inspect room readiness before check-in, offer non-smoking alternatives immediately when smoke or cleanliness is reported, disclose any fees up front, and train staff to respond with clear answers and brief apologies. Photo evidence available on request.

I was disappointed in the breakfast but I do love a waffle maker. Lol. The room was clean and…read moreinexpensive. No one refreshed the room while I was there but that's not terrible. It was close to a lot of restaurants. The person behind the counter was nice. I would definitely stay again unless I needed a better breakfast.

I've stayed at the Courtyard Atlanta Norcross/I-85 several times now…read more First off - the correct business name is: Courtyard Atlanta Norcross/I-85 NOT: Courtyard by Marriott Atlanta Norcross/I-85 This is verifiable by visiting the hotel web site: https://www.marriott.com/hotels/travel/atljc-courtyard-atlanta-norcross-i-85/ I've attempted to get Yelp to correct it - but since someone has "locked" the business listing - somehow that equals in Yelp's mind that all information is correct. The hotel is a bit on the older side. The rooms are comfortable and clean. The HVAC worked very well in my room. WiFi was fast and reliable. The room had a comfortable bed and a mini-fridge. However, the rooms have these tiny, older HD TV's - I'm guessing they are about the size of a 32" computer screen. AND - a lot of the channels are standard def channels. We are now in the day and age where it makes no sense of hotels to even offer SD channels. They look awful. I was attempting to watch the Tuesday night college football game on ESPNU - and the channel was standard def only. Whereas ESPN and ESPN2 are HD channels. Marriott - time to dump the standard def channels - and upgrade the HD TV's in your rooms to much larger TV's. The mounting area above the desk is clearly designed to handle much larger HD TV's. Should be at least a 50-55" HD TV. Down in the Bistro in the lobby - at the Bar - they have one local craft beer - 420 Pale Ale from Sweet Water Brewing Co - which is an excellent ale. I drank the last two of on a Monday night while watching Monday Night Football. As of Wednesday morning - they still had not restocked. With all the local breweries - it would be nice to see some additional local options instead of the usual extensive line up from Anheuser-Busch, Miller, Coors, etc. Staff was very nice. #CourtyardAtlantaNorcross/I-85

Another mediocre stay at another old property that's been "renovated." The staff were all very…read morepolite and professional, with the exception of my usual complaints regarding housekeeping. The banging on doors at 8AM yelling "housekeeping" is a bit much and a bit early. The letting of doors slam rather than gently closing them is unnecessary. The shower handle needs to be tightened so it will stay at that perfect temperature rather than sliding down each time so I don't feel like a crawfish in a boil. I used floss to rig up a way to hold it. The placement of the smoke detectors is awful. I'm a light sleeper and having this thing strobe all night made my sleep very unrestful. The room is very dark, but that strobe... The HVAC unit has a selection to keep the fan on, but it won't stay on. Instead, you get to wake up to the unit clattering on and off all night. The reason I'd like the fan to stay on? The walls are super thin and the management chose to place loud people next to me night after night. It's a good thing I bring earplugs, but sleeping in them is a last resort and makes the ear canals sore. The location is pretty bad as well, with very limited walking amenities, unless you want to be killed by disrespectful drivers. These bastions of humanity apparently think because you're walking you are below them and they don't need to follow the law regarding walk symbols at cross walks giving the right of way to pedestrians. This does seem to be a southern thing, drive that way in Seattle and people will attack your car, seriously. I won't be back. Then again, I'm hoping I can (fingers crossed) avoid this metropolitan area for years and years to come.

We absolutely loved our stay at this hotel…read more The front desk staff was extremely friendly and smiled and waved every time we walked by making for a welcoming experience. The morning breakfast was what you expect but still delicious and they kept everything CLEAN and FULLY STOCKED all morning which was nice. The entire lobby was beautiful, comfortable, and clean. Our room was also very nice. The bed was comfortable, plenty of towels, toiletries, etc. This hotel is also SUPER conveniently located in the heart of downtown Decatur, walking distance from a plethora of coffee shops, boutique stores, restaurants, and bars.

The staff here was exceptional which was much appreciated. The young lady at the front desk…read more"Cassandra" was a real peach. She was always smiling and friendly and she attentive to all our needs. The bartender "Izzy" made me a couple of good and stiff drinks. He was a very pleasant young man with a good head on his shoulders. The manager "Justine" took care of a couple of requests for us immediately and sufficiently. She was very pleasant to talk to and she made us feel warm and appreciated. Two other female employees went above and beyond for us but I didn't get their names unfortunately. I hope this staff stays in-tacked because we will be returning here on our next visit