Unfortunately, we had to put our beloved dog "Gordita" down and we couldn't have found a better veterinary clinic to help her transition. From the moment we walked in to the time we said goodbye to our pug they were super caring and compassionate to her and to us. The staff was kind and patient, the vet assured us that we were doing the right thing, she explained the steps they were going to take and gave us all the time we needed to say goodbye. If you ever have to make this very difficult decision, make sure you partner with Stone Oak Veterinary Clinic, and they will walk with you every step of the way with the upmost respect, care and compassion for your beloved pet and for you and your family. read more

This was truly one of the best visits I've had with my dog, Queen. From the moment we walked in to the time we left, the overall experience was excellent. There was a brief wait in the exam room of about 10 to 15 minutes after check-in, but once the assistant Simone came in, everything moved smoothly. All of my questions were thoroughly answered, and the advice and suggestions provided were very helpful. I especially appreciated how clearly everything was explained, making it easy for me to understand Queen's care moving forward. The bill was on the higher side, but I understand that many services were provided, and I appreciated the military discount. The staff was incredibly warm and welcoming, and everyone absolutely adored Queen in her little denim jacket and pearl necklace. She was definitely spoiled with cheese and some tasty treats. This clinic is truly a one-stop shop for us. I feel confident continuing care with Leslie as her vet, and I'm excited about the additional services like boarding for short trips and full grooming for her monthly spa treatments. Overall, a top-notch experience. read more

I came to this clinic specifically because it advertised as "fear free," but my experience was the complete opposite. My 6 year old, 65 pound German Shepherd mix has never cried at the vet in her life, until this visit. I specifically told the technician that my dog does best with blood drawn from her lateral saphenous veins (back legs), and that I've been present for previous blood draws where this worked great. They then take my dog to the back (which was surprising I thought they would do it in front of me.) Despite this, they ignored my input and drew from her jugular vein (neck vein) instead. There was no alcohol residue on her back legs, meaning they didn't even attempt what I requested. I heard her yelp in pain, something that has never happened before. The technician never informed me they would be performing a cystocentesis (inserting a needle into the bladder to collect urine). I only discovered this happened when the doctor mentioned it during a follow-up phone call. A cysto requires restraining the dog on their back and using an ultrasound to guide a needle into the bladder. For a 65-pound German Shepherd mix, this meant significant physical restraint, which is likely why I heard her screaming from the exam room. I also want it known that complications can happen after performing a cysto! So they did it without my consent and if something were to have happened I wouldn't have known to tell the ER. We didn't need to do a urine culture so it was completely unnecessary. When I asked about the different blood panel options, the technician struggled to explain and had to repeatedly reference his paperwork. He never mentioned that urine collection was part of the panel and he never said they would be collecting urine there through a cystocentesis. So the technician took my dog to the back to get her blood drawn was all I knew they were doing. Come to find out they stabbed her bladder with a needle when a simple free-catch sample would have been appropriate and much less invasive. Meaning it would have been more fear free. When I spoke with the practice manager, she insisted that performing a cysto was "more fear free" than catching urine naturally. This is absurd. Poking my dog twice with needles (blood draw + cysto) and physically restraining her is not more fear free than one blood draw and collecting urine when she uses the restroom naturally. I also want to point out that it was probably more than two pokes considering I had heard her crying and she came back to the exam room panicked. The veterinarian himself was great. My only complaint is he told me he would have the bloodwork Wednesday and that he would give me a call. He never called, I had to call them the following Tuesday. Granted this time of year is difficult with holidays so I did give grace. He was very apologetic when he found out what happened and I do appreciate it. During the appointment, I overheard him correcting the technician's estimate to include proper radiology interpretation fees. When the technician came back with the updated estimate he didn't explain any of it. He just handed it to me. This experience was the opposite of fear free. My dog came out frantic and anxious, her first negative veterinary experience ever. This is exactly how dogs develop vet fears. To that technician I'm not upset about your lack of experience, we all start somewhere. I'm upset that you disregarded my input about my dog's care and failed to communicate what procedures you were performing. When you don't know something, ask a senior technician or the doctor for help. Imagine your dog going back and you have no idea what's happening, you hear her crying then days later you find out that an unnecessary procedure was done. Throwing new technicians into situations without proper oversight is unfair to them, the pets, and the owners. Training matters. And defending clearly incorrect practices (like claiming a cysto is more fear free than free-catch) undermines your fear-free certification. I had high hopes for this clinic. With a different, more experienced technician, this could have been a positive experience. Unfortunately, that wasn't the case, and I cannot recommend this clinic to other pet owners seeking genuine fear-free care. Lastly I want to add, I am fear free certified and worked as a technician in a fear free certified clinic. I know what is and what is not fear free. read more

We had an amazing experience at stone oak vet clinic!!! The front desk ladies were so sweet and talkative & o ur experience with the vet tech was great as well. Dr Chagolla was so patient, educated and involved in the care of my pup! She was reassuring, honest and continued to ask if we had any questions for her. Could not recommend this vet more! read more

Stone Oak Veterinary Clinic - Pet Groomers Near Me - San Antonio, Texas

Dr Hall and staff did a wonderful job taking care of our Frenchie, they were courteous, professional and kept us completely informed. I recommend this team! Thanks read more

While I had a great experience with Dr. Hall, my experience with Dr. Fernandez was unsatisfactory. I adopted a pitbull/German shepherd mix puppy from someone whose dogs accidentally had puppies; I was unsure of my puppy's age since the breeder couldn't remember the date of birth (she said it was April or May, which does make a huge difference). I took my pup in to get his shots, and Dr. Fernandez made a super condescending comment that, "we're about 4 weeks late" on the puppy vaccines. Ummm, okay, but I've had him about 2 weeks soooo... yeah. I can always take my business elsewhere and get an appointment faster if it is so urgent to him, but OKAY. And he proceeds to lecture me about how I need to cut my puppy's nails or he'll hurt the quick, speaking to me like I was a child. Look, I have cut my puppy's nails but the little guy grows like a weed so it had literally been 2 days. I was hesitant to use the heartworm medication that they recommended and I told them I would do more research on it because I just like to be informed of what exactly I'm giving my dog, especially if I haven't used it in the past. Which I don't think is a crime. We literally have information at our fingertips in this day and age and as a registered nurse, it's just something I've grown accustomed to doing in and outside of work. Because my puppy was an "accident," the breeder of course didn't do what certified breeders normally do, such as puppy vaccines and dewormer, and turns out my pup has worms. When I went to pick up the dewormer medication, I was treated like I was stupid, once again, with the vet tech using a permanent marker to mark on the syringe where I need to draw up the dewormer medication. I get that I may look young to a lot of people, but I'm actually a NICU nurse of almost 7 years now. I know how to use a syringe. If I had questions, I would most definitely ask. My past few visits have put a bad taste in my mouth, but we'll see how the following visits are. read more

Stone Oak Veterinary Clinic - Patiently waiting! - Pet Groomers Near Me - San Antonio, Texas

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Staff was friendly and helpful. Our experience was very positive. They explained everything thoroughly and the cost was very reasonable.

I only knew Dr. Hall and the rest of the team at Stone Oak Vet for a short amount of time before my little man left this world, but they made such a huge impression on me in that time. They made sure Toby was comfortable during the visits and that he felt so much love from everyone there! They also made sure I understood everything going on with Toby, presented me with several options for treatment, and gave me plenty of time to figure out what our next steps would be. I wish I had found Stone Oak Veterinary Clinic sooner so that Toby could've gotten spoiled by them earlier! read more

Stone Oak Veterinary Clinic - Pet Groomers Near Me - San Antonio, Texas

Your pets are ROYALTY here!!! Dr. Hall and Dr. Fernandez have been soooo incredibly wonderful & gentle to both of my cats Binx & Boots. It's always an easy and stress-free visit to the clinic. They also offer boarding which I've done several times due to traveling for work. They always get spoiled & plenty of love and affection! Also to mention, one of the ladies at the front desk, Liz, is suuuper nice and always so helpful! My babies are in good hands here and this will forever be their primary vet!! read more

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We highly recommend Stone Oak Veterinary Clinic. Our dog was attacked by a Pitbull as shown below in May 2023, We rushed her to the clinic and within minutes she was in surgery to save her life. The healing process was brutal and emotional however with the friendly staff, extremely patient (the list goes on) they walked us through the daily therapy sessions at the clinic and many other factors. With the help of Stone Oak Veterinary clinic our baby is back, healthy, happy and wants to cuddle with her favorite humans. The love, care and genuine compassion not only for Mia but for her 2 mom's as well is a reminder that good people still exist in this world read more

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0/5 stars honestly. I will start with saying the front desk workers are all incredibly kind and seemed very professional and helpful. We have gone 3 times. First time - waited over an hour after our appointment time to be seen, then an additional hour in the back before leaving. Second time- my wife waited over an hour, and had to leave. The third time, we paid over $300 for tests they said we should do, and it is two weeks later and we still have not heard back from them. This is not only ridiculously annoying, it's unsafe for dogs who are in pain and us as the parents who are anxiously waiting to hear how we can help our dogs in pain. read more

My veterinarian, Dr. Hall, was very knowledgeable and considerate of my cat's condition. She diagnosed her with a tumor under her tongue after my cat experienced losing weight and drooling. There were other things performed, but we decided (after long consideration) to perform euthanasia due to the fact that it was so far progressed. . The staff treated my cat so wonderfully and were gentle and kind. Thank you for everything! read more

BEST place to take your animal for their healthcare! Our cat's spay went so smooth. she had blood work done a few days before and Dr Jue called us for the results. The office staff are all amazing. the front desk always remembers the military discount. The technicians are warm and loving when handling our dogs and cats. We would HIGHLY recommend! read more

This place should be shut down. Whatever you do, don't take your dog here. They refused to groom my dog, charged me $57 for a bath (my dog weighs 10 pounds) and didn't call me to pick her up until 6pm...I had to drop her off at 9am! Not to mention my dog has been limping on her front leg since she left this hell hole. HALEY was the groomer. Whatever you do, avoid this place and HALEY at all costs. I will NEVER take my dog here ever again. How dare them read more

From beginning to end they were the best! Front staff courteous ... Dr David was so attentive and caring!!! I got a health certificate for traveling to Hawaii.. they knew exactly what I needed ! Thank you and aloha read more

Made appointment through their app, the under review appointment dropped off and it showed appointment time in app. We showed up and the front staff was very unpleasant, it definitely was as if we were disturbing them. Front office makes the practice and it was a very unpleasant experience and we will not be back. read more

love all the staff they treat us and our fur babies like family! Dr Hall has been very helpful with our baby pickle.

I transferred my older dog's care here because of the favorable reviews and the fact they offer laser. She was groomed here a few weeks ago but her nails were long which causes problems for her getting up from the floor. I requested a trim when I dropped her off and was shocked when I was told the charge was $48.50!! read more

They forgot us in a room for 40 minutes and were rude throughout the visit. The only appointment that went smoothly was the first appointment that cost over $500. Save your money and time if you want quality service for your pet. They also tried to charge me for the wrong dog's visit, clearly they need set their records straight as their minds are elsewhere. read more

Go anywhere else. They do not care about your pets condition or show any empathy to your pets issues. The vets here are young and maybe that's the issue, but how we were treated is abhorrent. Getting through the phone tree is almost comical . These employees are numb to how our pets are like family members; zero compassion! Do not recommend them at all. read more

A very upsetting and unsettling experience for a family that considers our pet to be a loved and cared member. We had a sick visit walk-in appointment and our pet was taken to the back and evaluated. After the evaluation, the office told my elderly Father that they would not give him our Dog if he did not complete all the medical forms at that time. He was helping out by taking her and did not have access to this information. The office staff, including Christine, the manager, was unapologetic, argumentative and threatening over the phone. If we had known, my Father would not have taken our loved pet if he knew that ahead of time. I hope nobody else ever has to receive a call at work stating that their loved pet is being held hostage. It is unbelievable that such a policy is not disclosed to the owners. If you have a pet you love and care about, like us, this is not the clinic for your furry family member. read more

Took my kitten to get her eye checked. Was misdiagnosed with feline herpes. When it was an upper respiratory infection. And contracted ringworm from the visit. She was fine when we got her and had no symptoms of ringworm until this week and it takes two-three weeks for the incubation period so I'm very sure she got it from here. The staff was nice and attentive but I'm very upset that I have to treat this ringworm and fix this upper respiratory infection she has when it should have been rightfully diagnosed the first time. read more

Stone Oak Veterinary Clinic - Ringworm 13 days after visiting clinic. We had her a month before the appt with no signs of ringworm and now 2 weeks after she has it. - Pet Groomers Near Me - San Antonio, Texas

I really recommend this place. The Vet and Vet Techs really do everything they can to make the vet visit as pleasant as possible for the animal. During the examination I am able to hold and comfort my kitty and the Vet staff are able to do what they need to and everything goes peachy. I also board my cat here when I go away. read more

The staff and doctors are amazing! I take my pup here for health care, boarding and grooming. I wouldn't go anywhere else.

Great staff and vet! We love them. They are always kind and considerate and took us in for two emergencies immediately.

There really are so many good things I can say about this clinic! I am a first time pet owner so I had plenty of questions and they were very sweet and would listen to all the questions I had. I love all of the staff that I have met. I wanted to say specifically Dr. Fernandez, Sarah, Liz, Johanna, Dr. hall, Jessi, Kelly and everyone else I have met have been amazing! I apologize to the people that I dont remember their names! they provide all the services someone would need to ensure their pet baby is taken care of (Pet boarding, grooming and of course medical services) And really go the extra mile to make sure you feel taken care of! I wish they were my doctor lol! I wanted to say thank you so much to Sarah, Dr. Fernandez and Liz because I spent the most time with them but they really have the best hearts and Im so happy that I met them and I know if my puppy Lady needed anything they would be there to help read more

First time going here, I chose this place based on the reviews. There were 3 people working, the vet, vet tec and the receptionist. All three were excellent. After the initial exam, the vet recommended xrays and lab work, which we had to agree to before he did them. The prices were very reasonable. After xrays it was determined that we didn't need the lab work so the vet didn't charge us even though they had already drew the blood. The vet then walked us through the diagnosis and explained everything to us. The vet spent quality time with us and made sure all of our questions were answered. I highly recommend this place. They also give a 10% discount for military. read more

This was my first visit at Stone Oak Veterinary. I've been to two other clinics since moving to SA and by far this clinic them! First, making an appointment was very easy! I was able to chat with someone immediately via their website. Followed by a phone call from Front desk to schedule my appointment. Joann was able to accommodate us first thing in the morning! Next morning, we were greeted warmly by her and told me that our exam room was set up and ready! There was hardly any wait at all...Dr. V examined my baby and administered her flu shot and reasonably priced. I was in and out within 30 minutes! I had asked about Pet Medical Insurance so, Jo had information ready for me upon checking out. I'm so glad I made the decision to bring my baby to Stone Oak Veterinary Clinic. read more

They did a great job with my super nervous dog. Curbside service was great, no complaints.

The prices are fair, the first exam is free, which seems to be a new thing vets are doing. That's nice, because it is hard to find a good fit. Dr Hall (I think was her name) was very nice, although she did promise to email me a prescription and forgot, but since I was a new patient, I guess that is understandable. The staff was (mostly, with one exception) very nice. What I didn't like was that for a dental they insist on keeping your pet the night before, instead of dropping him off in the morning. And the thing that made me decide to keep looking was their offer to give my dog 2 vaccines on the same day, (yikes, to me that is a no-no) but worse, the day I drop him off to go under anesthesia. I know other people are not as careful about vaccines as I am, but if you are, you might not find this place a good fit. They were thorough in other ways, I am sure this is a good practice in general. I would really like to find a holistic vet, but ummm, I live in Texas now. read more

Took senior female cat and saw Dr. Hall. She was amazing! Very informative, gentle, great "bedside " manner. We were thinking the worst, but kitty's condition was treatable. Happy to have found a great vet after ours retired! Thank you Dr. Hall and your staff read more

Fantastic staff! We just moved here from Oklahoma, and needed someone to take care of our fur babies. They are very personable and were fantastic with our pups. From health, to boarding, to late night panic calls, and now grooming!! We have found our "go-to" place! read more

I highly recommend this clinic. We have had our dog for twelve years and have visited several clinics over the years. This clinic is the best I have found. I know my dog is in great hands with Dr Hall. She has performed two surgeries (both successful) on him and when we went on vacation we left him there for boarding and she kept an eye on his surgical area. So reassuring to know when we were gone he would be loved and watched over. read more

I live close by and decided to give this place a chance. I called and the girls at the front desk were friendly and patient and knowledgeable about my questions for my dog. I booked an appointment within seconds and went the same day to take my pet for vaccines. When l entered the staff was attentive to help me and l went in for my dogs check up quick. Since it was my first time the check up was free. The assistants and the doctor were super friendly and knowledgeable as well. I will be booking more appointments here from now on. read more

I took my new kitten in for a well visit, the staff was very friendly. Dr. Fernandez was very friendly, thorough, and informative. He even called me himself with test results. I will continue to bring my pets here, as I feel this is where they will get the best care. I have never been to a friendlier vet's office. read more

We've been going to Stone Oak Vet Clinic since 2000. Dr. Fernandez, Dr. Hall, and the entire staff have always been wonderful to our pets. We have also used their boarding and grooming services. Our highest recommendation! read more

We've started taking our senior schnoodle here and have been in a couple of times now for a checkup and nail trim. Dr. Fernandez has been very thorough and the staff is very accommodating to our pets needs. They offer an excellent array of dietary options catered to specific breeds that our dog has done fantastic with given she has a sensitive stomach. read more

This place is awesome. I had a scheduled appointment at 4:30 and the saw me sooner(lobby was empty when I got in). Staff is friendly. Very clean and for vet clinic to not see hair all over the place is pretty good also. Prices are very good. :) read more

The folks at vital pet are fantastic. From 2012-2018 we were regularly in the office as my dog had Addison's disease, requiring monthly visits to the vet. I can honestly say that the staff were genuine, friendly, helpful and kind. My dog passed at home earlier this year less than 24 hours before an appointment he was supposed to have. When I called to cancel the appointment I was in tears and the person answering the phone was compassionate and understanding despite me having to pause multiple times to explain the cancellation request. A few days later Dr. Fernandez called me to offer condolences and share his memories of my dog, and later that month I received a signed card from the staff. Each person specifically commented on my pets behavior and their memories of him from his frequent visits. It was a really hard time and I was really touched to have such a personal gesture from VitalPet staff. They went above and beyond and I really appreciate their professional service through the years and during this difficult time. read more

I am a first time pet owner and recently adopted a pup from a local rescue group. The front staff were super sweet and very accommodating. Dr Bunning was covering for Dr Fernandez and was wonderful! I highly recommend them for your pet needs. read more