We've lived here a little over a year. We chose these apartments as we loved the "park like…read moresetting" of our large "backyard". They do a great job of keeping up the grounds and the maintenance team is amazing (and kind). I'm not sure if this is true across the complex, but the people in our building are kind and thoughtful. The complex isn't huge which I think helps keep the community feeling a little more. There are many dogs here (we have an ESA dog - in our photos) and I'm thrilled that I rarely see dog poop around here. We also love the easy access to Steilacoom Park (and walk there daily). The buildings were built in the 70s (I think) and have some quirky things about them (e.g. 15 A circuits which blow a lot) but many of the units are updating to various degrees. But I take the grounds and neighbors over a modern unit. We do periodically have to do battle with ants :-) Yes... all of the photos are really of our dog, but they show the backyard really well (and some of the many visitors we get)

I have lived here for over two years now... and really enjoy it. It is so quiet and clean. I see…read moredeer nearly every day, and little brown bunnies and hummingbirds too! Its like a small zoo around here - LOL. Seriously - the grounds are well maintained. The condos are vintage and updated as needed, and they do a great job in keeping them in "good too great" condition. Management is jolly on the spot with getting things done. I would highly recommend this community.

My family and I lived here for 2 years. It is a very safe…read morecomplex, quiet and has friendly neighbors. Kailey was extremely helpful, polite and professional. Maintenance orders are done rapidly. Near shopping center, so you have everything within a 5 minute drive, while still enjoying a private living area.

In the time that I have lived here our landlord has been amazing. She has been flexible,…read moreresponsive, and easy to talk to. The property is well kept, maintenance orders are always fixed/ responded to in a very timely manner, and the appliances in the apartments are in very good shape. Our unit came with a nice washer and dryer, as well as good kitchen appliances. The apartment was also very clean when we moved in and is in a convenient location, tucked away but close to schools, stores, restaurants, and everything else you would need.

This was a great place to live until this manager came in September 2024. Trust me nobody likes her…read moreat all and I BET you won't either

Great management. Upgrades very nice. New paint job, laundry rooms & painting the parking lot! Good…read moreneighbors and quite.

Poor management, allows dangerous dog breeds, "amenities" are a joke and often broken or unusable…read more Since being bought by Inland management, this place is turning into a dump.

My boyfriend and I recently toured these apartments. The extra rent for the renovated models is…read moredefintely worth it!! We ultimately decided on a different place but I wanted to take a moment to shout out Shannon. She answered emails promptly and with detail. When we came for our tour, I was delighted by her enthusiam for her job. She was very friendly and helpful through the entire process. Im sure everyone knows how hard apartment hunting can be, but with Shannon in your corner, its a lot easier!!

These apartments have great features like quartz counters and SS appliances. They are very close to…read moreeverything in town. My unit had a private balcony that looked out over some trees. It was a great spot to sit and have breakfast in the summertime. They even have electric vehicle charges, but I haven't gotten my Tesla yet.

Lake Grove apartments are very nice & quiet. The appliances are nice as well. The management is…read morehorrible, the whole 6 months we stayed there we had a ant problem. We put in a maintenance request for the issue to be handled, they came and still didn't fix the problem. The water didn't get hot enough at all. Once we moved out, we were over charged from our deposit.

Westwind Apartments is a small community with only 24 unites. As a resident, I have nothing but…read moreaccolades for the Westwind Apartments and REIS Invest--the Property Management Team. Claire, who is the broker at REIS Invest, communicates with the onsite manager (which is me), so I can let our small community know what is going on. Claire has made things happen such as property improvement, makes sure that work orders are done in a timely manner, and checks in with me to see if there's anything we need here at the Westwind Apartments. The reason for the 4-star is because of the older appliances, but otherwise, I would have given this a 5-star review. The rent is fairly inexpensive, considering everything that comes with the rent. There are no additional cost for a garage, and every resident has a garage, as well as a washer/dryer, dishwasher, garbage disposal, and many other extras. There is not a lot of turn-overs, and the longest resident has resided at the Westwind Apartments since 1994! That is pretty impressive!!! I enjoy living here and am thankful for all my neighbors.

Only reason I did not select 5 star was because they are still renovating. Nothing wrong with that,…read morein fact it is looking great. Homes are very quiet. I could not even hear the C-17 that was taking off unless I opened the door. Same with the road/traffic noise. Their work looks great. Nice kitchens and well laid out rooms. If things go right I should be moving in this week. Jeanette W.

In a current position that I need a apartment and I've called this place between their business…read morehours 10+ times and no answer and no response!

I used to live here and for the price at the time, it was still too much. If there wasn't the…read morecriminal element of car breakins, a rape, and a major fire, I'd probably give it a better rating. The carpeting was old. Over a decade and cheap. They were dirty and stained in areas. The walls were very thin and you could hear every word your neighbours were saying or yelling. Neighbours above you are assholes who stomp around on purpose, because they party a lot or have friends over and get drunk. The windows were single paned old aluminum, so heat loss was high. So were the heating bills. The rooms were huge and comfortable. There was plenty of storage in the closets and balcony. Having a washer and dryer in the unit was a huge help. Not like most other apartment complexes where waiting on others to empty their clothes from either was a hassle. The bathroom was clean and had enough room to maneuver comfortably. The cabinets were still the original ones when they built the place though. Dusty inside. Parking wasn't all that great since there were several guests who decided to park anywhere. That included my paid covered parking space. Don't bother telling the managers, even the signage for the towing company was a lie. The tenant would be the nod who'd get charged to tow the car out if they even came by. They never did. The rent was continually being raised every year we lived there. Even though there was a recycling area for them to get free money from residents using this program. So overall it really wasn't a bad place UNTIL a few people got their cars broken into. Mine was one of them. At that time, I had no paid parking space and so I parked on front of the office. There used to be a security patrol who came around every hour, but the jerk just let it happen. He even wrote it in his logbook that he observed it. No call to the police. It turns out another resident whose car was broken into had called the police. THEN the other incident involved a rape. An elderly woman was followed into her apartment, brutally attacked, raped, and left to die. All this while her dog barked incessantly. Neighbours around her complained about the barking dog of hers. Turns out a relative found the woman beaten unconscious the next day. The rapist was never identified or caught. Scary. THEN there was the fire. It was determined to be an electrical fault. Great. Faulty wiring in an old building that isn't to code. I almost lost everything that night. An alert neighbour banged on everyone's door to wake them and get them out safely. By the time firefighters arrived, at least 9 units were completely destroyed. Water damage was everywhere. I couldn't handle the crime or tragedy there anymore. I found a cheaper place.

When trying to move a little over a year ago...we were having trouble trying to find a spacious…read moreapartment under 1,000. Rent around the area had jacked up so much! My Fiancé got lost one day and happened upon these apartments. He showed my around the little lake, the swans and ducks. I looked up square footage and met with Jenna and we moved in! We are on the second floor and love it. We couldn't look at the apartment before we moved in...so we were a little nervous. We walked in and couldn't believe the view we had. Couldn't believe how much space we actually have for a one bedroom. The deck is a really good size, we have 2 walk in closets. One in the walk way and one in the bedroom which is also a big room. The kitchen is a typical apartment kitchen not huge and you have a washer and dryer in until. We are lucky to not have loud neighbors. The ducks are adorable and you can feed them from your deck! They see you on the deck and they'll waddle towards you. It's adorable. We've used the pool during the summer...it's nice and feels. The view from your living room over looks the small lake and the wildlife. It's nice to sit outside and have a cup of coffee. It is actually hidden away...it's surrounded by residential houses. The Lakewood towncenter is right next door. The only problems I would have is that our carpet was not new. Jenna was there when we moved in and we got to report and say what wasn't right. So, the carpet was part of it. It's not gross...just not new. It's word down a little. Also, parking can be tight. Even though we're hidden away, it is next to the town center. My car window was broken and my car went through but I don't keep anything in it. Few others were the same. News article came out that it was a crack head group that just went around the area breaking into cars. Mine got hit. It happens though. It sucks but I don't feel unsafe here. They keep everything well lit at night. The rent is reasonable here...I do not think it's overpriced. When we were searching for apartments these apartments were a tad cheaper and had more space.

If u don't move your car for four days they tow it! You're allowed to have two cars but u have to…read moredrive both in 4 days and it's a hefty fine! The tow company doesn't give u a courtesy call and Echelon doesn't give a courtesy call!

We have lived here for 3 years and haven't had issues. This review is for the maintenance, as…read moreanytime we do need something fixed it is usually fixed within the day and even within the next hour. Wanted to give a shoutout to Eddie Rosario, he was very nice and fixed the issue quickly. Very nice and glad everything got fixed soon.

I have been working with Delores at 5 star for the last 8ish years. This has been a great company…read moreto manage my rental property. If something breaks she communicates the issue fast and keeps my tenant happy. It's nice to not need to worry about my property. Thank you everyone at 5 Star Property Management.

If I could give zero stars, I would…read more My experience with Delores was extremely disappointing. Ironically, when I first became a client, she was very friendly, attentive, and responsive. However, once I informed her that I would no longer be using her services, her attitude toward me changed noticeably. Communications became more dismissive, and interactions that were once professional became increasingly unpleasant. When I questioned accounting discrepancies and requested clarification regarding owner statements and financial records, I was told it was "simple math" rather than being provided a clear explanation. As a property owner, I expect transparency and professionalism, not to be talked down to for asking reasonable questions about my own finances and property. I also experienced issues regarding property inspections and move-out conditions. During a walk-through, trash had been left behind by a tenant. I was later informed that no trash was present, despite surveillance footage showing otherwise. Incidents like this made it difficult for me to trust the information being provided. What concerned me most was the lack of accountability and professionalism when legitimate concerns were raised. Instead of addressing issues directly, I often received dismissive responses and explanations that conflicted with the facts available to me. I hired a property management company to protect my investment and provide peace of mind. Instead, I found myself spending time verifying information, following up on concerns, and seeking answers that should have been readily available. Based on my experience, I would not recommend this company to other property owners seeking transparency, professionalism, and respectful communication.