This was the best property management company I have every dealt with! The maintenance…read moreteam is top notch and the brick apartment building is very quiet. I lived in a residence on Elm Street in West Haven and I couldn't be happier. They responded the same day when I called when I lost my apartment keys. The apartment I moved into had just been updated with new kitchen appliances and the place was spotless. I was sad to leave but I was moving out of state.

I have lived in several Hadley buildings over the past 25 years, and they have all been clean,…read morewell-maintained, with reasonable rent (with heat and hot water included) and wonderful and responsive maintenance staff. The floors are always beautiful and the coin op laundry rooms are also always cleaned and appliances updated as necessary. Hadley is also very quick to clear sidewalks during the winter and also mow and plant in the spring and summer. They have been around forever and their experience shows!

The apartments are ok. Not a lot of closet space besides the bedrooms. The office d staff are nosey…read moreand rude. very intrusive.

[Summary] Great apartments in a very good location,…read moreexcellent staff / service. [Pros] + Beautiful, spacious apartments + Very good location (convenient to Branford Pt beach, local shops, and New Haven but set off main roads) + Good schools + Outstanding staff and helpful, responsive maintenance + Good neighbors (YMMV) [Cons] - Pricey (but hey, it's CT... and not unreasonable by the standards of the area) - Poor internet connectivity b/c lines to units are old (so I'm told, but again YMMV) [Me] Lived here w/ 2 kids and wife for 1yr while working at Yale

I have loved living here. I have lived here for 3 years. The front desk and maintenance folks are…read morefantastic and so is the property manager.

I moved into the Union Residences in June, 2025. All I can say is WOW! This is by far one of the…read morebest places I have lived and it's been a great 4 months. The moment I inquired about availability, Chelsea the property manager was there to answer all of my 500 emails (sorry Chelsea!) and she found my the perfect unit, terrace and all. Dee the resident manager is my dog's favorite person in the building and is always around to help out, with a dog treat in hand. The front desk personnel are amazing too (kudos to Chip!), always a hello or good morning when you get off the elevator and when you return to the building it's always a "welcome home". They are so accommodating and always willing to help or answer a question. The building itself is immaculate, the gym is divided into separate sections for cardio, weights, machines, yoga and extremely clean. The free cup of coffee is a nice perk too! My fellow residents whether human or canine are extremely friendly too :) I couldn't be happier!

I have been living here for over 4 years and wouldn't want to live anywhere else!! I have never…read morebeen happier, the building is beautiful and well maintained. The staff is amazing, helpful and very friendly. There is a full gym, great Community Center with a pool table and full kitchen to reserve for free. The best part and what sealed my decision to move there was the dog park which is located on the second floor so there is no need to go out to the street. Like I said above, wouldn't want to live anywhere else!!

The perfect location, they are located in the center of downtown. If you are on call at YNHH you…read moreare within the 10 minute walking distance to go home. Pet friendly, stainless steel, great maintenance, and more.

This was the worst experiences my husband and I have ever had living in an apartment complex. (We…read morelived in 5 total.) Where to begin?!?! When we first moved in back in May 2017, we discovered our AC was not working properly. We told maintenance about the problem and they basically told us that it was just the way the ac ran and there was nothing they could do about it. What they didn't tell us was that the unit was on its way out and over working itself, using an excessive amount of energy. The next month we got our first electric bill and it was almost $400.00. When I told management, they just shrugged their shoulders and insinuated that it was somehow our fault for the high energy bill. Eventually, about a month later the ac stopped working completely. We told maintenance about it again they finally called the ac company to come out to fix it. After several failed attempts to fix it, it was replaced. The next month when we got our electric bill it was only $150.00. The next issue we had was our hot water heater. Luckily I was home this day, The pipe suddenly burst because they used plastic and it melted off! Thankfully I got to it in time to shut the water off before it went into the living room. After they "fixed" it, we had several issues that followed. This is now in November. Its getting colder out and we are using our heater more often, One day the heat and hot water just stop working completely. When I called management about the issue the first thing that is said to me is "well, did you pay your gas bill?'' It was very rude and uncalled for. So again they came out multiple times. Of course they didn't fix it and the whole water heater needed to be replaced. The said it would take over a week to get the new hot water heater. In the mean time their solution was to give us keys to an apartment that was vacant. But it was on the top floor.... In winter..... And it isn't just showering.... Its doing dishes and laundry too!!!!! It was horrible!!! Then in the spring, we had a garage attachment. The door broke and collapsed on itself! They basically just put a band aid on it and called it good with a couple pieces of pliboard.... it never closed all the way after that! Band aid fixes are the way they do things around there. And you have to pull tooth and nail with them to get them to do that much. The apartments themselves are fall apart at the seams. From extreme water damage on the bathroom ceilings to plastic vinyl (which was suppose to look like wood trim on the walls) coming off. The grounds are disgusting!!! Cigarette butts and dog feces everywhere! Not to mention broken glass on the sidewalks and main street in to the complex which no one bothers to clean up even after several calls to the front office. Bottom line.... DO NOT waste your time, energy and most of all your money on this place!!!!

I moved in here approximately 3 years ago. I have never found a better staff then Summitt Ridge to…read morehelp you with any problem day/ night. Paul is so efficient , friendly and genuine he really cares about you. All the staff are fabulous. Grounds are kept up beautifully and it's so quiet here .. I really enjoy it!!!!

Horrible unprofessional woman in the office. Had a previous tenant use my SSN on their lease…read moreapplication, it's on my credit report. They won't even give me the name of the tenant screening company they use so I can give that company my FTC report to get the fraudulent account off of my credit. She doesn't even try to understand the situation, puts you on hold 5 times in a minute and keeps exclaiming, "You're not a tenant, I can't give you ANY information!" Well, you could.... if you wanted to.... because this isn't sensitive information that deals with any of your current or former tenants. Won't even respond to Hunter Warfield, Inc, their debt collection company, to their requests of information to see if my dispute with them is legitimate.

Worst people to deal with over the phone. They are rude and obnoxious. I canceled an appointment…read morefive hours ahead of time due to a family emergency and got berated for it. Contacted them a few months later, asked NOT to speak with the person I had previously spoke to because of the attitude and was told I was rude and to stop calling them. Way to make the customer happy. told them to have a blessed day, they need it. How do people treat potential tenants/customers like that. Disturbing, like they are the only apartment complex in the state. Honestly wouldn't rent anything from them if they were paying ME

This place is overall a great option for living. The interior had been renovated a while ago but…read moreit's all been maintained well. Kristie, the property manager, is a real pleasure to deal with and not enough good things could be said about her management of the property. The rent is quite reasonable. The only downsides are: (1) no easy visitor parking and (2) no elevators in the Oxford.

We lived in the Oxford and loved it. Great prices (much cheaper than our old abode, the Eli)…read more Kristie, the property manager, is great to work with... any minor issue we mentioned was fixed immediately. Some minor downsides: - No elevator in the Oxford.. makes moving furniture fun - Wish the gym had more equipment (treadmills kept breaking as well =\) - Laundry is a rip off! $2 per load to wash + $2 to dry. Overall though, an excellent choice.

Beware the bread & circuses: This luxury apartment complex in New Haven charges similar prices to…read moreother high-end buildings but falls short on security measures. While the community events and amenities are plentiful, there are significant shortcomings in infrastructure and security protocols -- such as cameras or active security staff. Notably, this lack of security recently resulted in an incident where approximately 20 cars were broken into, in the supposedly "secure" premium garage. Tenants are left holding the bag on damages, while paying $150 a month for this "secure" garage parking. Plus, this major break-in event isn't the first time, there's been a repeated series of minor car break-ins and package thefts.

I've lived here several months now in a one bedroom that faces the courtyard. For a brand new…read morebuilding, I'm extremely disappointed with the construction. It doesn't seems like there was much forethought into the acoustics. The noise from the hallways carries through the front door to the apartment very readily, and vice versa. Additionally, I hear things like my upstairs neighbors' footsteps as they walk about their place and the dull hum of my adjacent neighbors' voices through the bedroom wall. And, even with windows shut, all of the activity from the courtyard carries into the apartment - not a huge deal as the pool closes at 8pm and courtyard closes at 10pm, but the occasional group will disregard these rules. These grievances aside, there are great amenities to the building. The staff is also friendly and responsive.

The apartments are spectacular. The first moment we spoke to Arnie and Steve I knew my we found a…read morehome! Security is top notch. You will not be disappointed!

I am a Yale student renting from Arnie this year at one of their Lynwood Pl properties. I have to…read moresay, it's practically a dream come true. The building is impeccably maintained, beautiful inside, no vermin whatsoever. I haven't had any maintenance problems so far in 10 months, and my only interactions with maintenance have been them coming in a couple of times to do preemptive work. These buildings are well maintained with a long-term mindset. Arnie and Steve are wonderful, personable people, and they really value their tenants. Once a year, they take all their tenants out to dinner for people to get to know their neighbors and have a good time. Who does that?! Not many landlords in New Haven, that's for sure! Paying rent is super easy because they accept the latest modern forms, like Venmo. I guess the rent would be a little high for me as a student if I were paying alone, but I have a roommate, and considering that, the cost is VERY reasonable, and a much better value than the other places I have lived in New Haven in the same price range. My one regret is that I didn't have more time this year to get to know Arnie and especially Steve a little better. He's such a sweet man. My word of warning is that they are choosy about whom they take on as tenants. Of course, if you do get to lease from them, this is a big plus, because you know your neighbors are upstanding people. I have had EXCLUSIVELY positive interactions with fellow tenants, which is a welcome change of pace. In any event, I strongly recommend making Arnold Lehrer Properties your first stop when looking for Yale/downtown New Haven housing. You might not be able to get a space with them, but if you do, count yourself among the lucky ones, and enjoy.

I just called to ask a question about residential rents and the woman who just answered my call…read morejust hung up in my face. Imagine having to work with them about living there.

After interacting with a series of sketchy landlords via Craigslist (yes, a bedroom door is…read moreessential...and no, I don't believe you when you say it'll be installed in a week), I stumbled upon the CA Website and decided to give them a call. I was visiting New Haven the next week, and they said they had a few properties in my price range and told me to stop by. The minute I walked into CA White, I was greeted with sincerity and professionalism. Linda is an absolute pleasure to deal with. She's fair, kind, and has always been responsive. I looked at one of their luxury 2 bedrooms earlier, which was beautiful, but I was looking for something a little more modest. I ended up signing onto an apartment at 84 Howe St (Campus View), and while it's an old building, it's well maintained, really fairly priced, and located in a safe area and convenient distance from Yale. I really recommend renting through CA White!