I always have an excellent shopping experience at this particular CVS location…read more The shelves are always abundantly stocked and they are never out of stock on any of the products that I am looking to buy. The sales staff working on the sales floor are always knowledgeable and willing to help customers locate products or provide helpful suggestions. The front end staff is always very pleasant and the checkout process goes smoothly. There is also a self checkout option at this location and the self checkout machines are always in good working order. The parking lot is huge so finding a parking spot is never a problem. It is also well lit at night. I would definitely say that this is my preferred CVS location. I highly recommend this location to others and I know for sure that I will be back.

This is one of the better CVS stores I've been in. Huge lot dedicated to this store alone…read more Pharmacy drive thru. Hours for the pharmacy are a little less that the store hours. Store hours are 7-10 but pharmacy is 8-9. Always great customer service when I'm here. Most items are always in stock. Great card selection. Also, they have an ATM here. Bathroom for customers only. Right off the highway so really easy to get to. Great location

This is a small local pharmacy with outstanding customer service. They really go above and beyond…read moreto ensure that the people who come in get what us needed.

This is an incredible pharmacy! You not find a better pharmacy in Massachusetts. If you are…read moreaccustomed to the "big box"pharmacy's you find the service and exceptional staff a delightful experience! I cannot recommend this pharmacy more highly. It's simply exceptional!

I started using this pharmacy because it is independently owned/operated, in the same building as…read moremy PCP and convenient to my home. Due to COVID I was working remotely so the CVS near my office was out of the way. At first they were great, very friendly and filled my prescription quickly. Lately however that has not been my experience. The last two times I went for a refill my prescription was not ready and the person behind the counter had an attitude. I also have to call to ask for a refill; other places I've gone do the refills automatically and notify you when its ready. I've also heard from friends that the staff have been rude bordering on hostile im their interactions. I'm back to in-person work so I will be changing my preferred pharmacy back to CVS.

Worst customer service! every single time I get in contact with them someone is being rude and they…read morekeep you waiting in the line over 35 minutes! I don't recommend it at all

Definitely not my preferred type of condensed, small CVS…read more By the way, this title to this Yelp listing is WRONG. This is JUST CVS, not pharmacy. This location doesn't have photo or pharmacy, and is much, much smaller than an ordinary CVS store, having a small beauty section, and 6 small, tiny aisles, as well as a back freezer section. But, that's IT! Small checkout area, and overall, not a place I'd ever choose to shop (or really ever come back to, specifically since CVS stores in other malls are better.... and there are 3 other stores throughout the Town of Braintree, so this really isn't needed). Anyway, wouldn't suggest it unless you looking for a quick item or two and already in the South Shore Plaza (or waiting for an order at the new Red Robin down the mall corridor, like I was). 2 stars.

Triet, the owner is so caring. The staff is amazing. So glad I don't have to deal with CVS…read moreanymore.

Ok I was always a long time customer of Rite Aid on Memorial Parkway until I was notified that they…read morewhere closing up and transferring everything over to Walgreens.. I am not a fan of Walgreens Because if some issues with prescriptions in the past and I generally don't like the "Big" chain stores... I always did like to support the small guy simply because they appreciate the business and it's personalized as they get to know you... today June 25,2018 was my 1st visit to Randolph Pharmacy to fill my prescription and I can honestly say I was inside the pharmacy for 10 minutes tops if that... service is Great and super friendly to deal with! Don't know whatever took me so long to make the switch but I'm here to stay....

This CVS has tried to get better and better at good staff and keeping the shelves stocked and…read moreprotecting certain merchandise from being stolen and pocketing! I give them and the manager a lot of credit. I personally have seen guys pretending to look at something the next in their pocket. Hard to stop them due to the nature of their mental health they could be violent or carry a weapon so I hope that this CVS CAN ADD ADDITIONAL SAFEGUARDS!

pharmacist was very unprofessional and careless...... really negligent approach to health and…read moresafety for people

I've been going to this CVS for 20 years. the Pharmacist John can be rude at times. He has been…read morerude to me and my husband, plus the pharmacy hours at this CVS are horrible. We are xo spidering changing pharmacies.

Terrible. I went here to get a covid test on a Saturday, they told me to create a mychart account,…read morewhere I could access my test results. My results came in on a Monday, which was great, super-fast. I went to log into my chart and it kept telling me I had the wrong ID. I had previously been here for a test, so reset my password, yet my current test results were not in mychart. I called CVS, and basically got the run around. The pharmacy told me they couldn't help, call the covid line. The covid line is a recording, directing you to mychart, however I did leave a message. So I called the store back and told them I was having a problem accessing results, and finally they connected me to someone at mychart or CVS helpdesk. This person identified that when I got my covid test, the technician put in the WRONG BIRTHDATE for my chart, so I had 2 mychart accounts. And while he could see my results he had to have me speak to his supervisor. So 4 phone calls and 2 hours later, still no results, I am on the phone with the supervisor of tech support who has my results, but won't give them to me. He needed me to screen shot my ID to an email and then they could merge my correct mychart, with my incorrect mychart. I was on the phone with him for 45 minutes before he told me I was negative. Someone from the covid line called me back 5 days later, so you don't expect to get results by calling. Talk about one of the worst experiences you could possibly have. CVS made and error and yet, the customer suffered due to the error. Absolutely horrible. Go somewhere else.

Talk about night and day. Three weeks ago, I was in the Weymouth CVS on Washington Street. The…read morepharmacist was extremely rude, not helpful and ended up modifying a prescription incorrectly. The line was horrific and the entire team took their cues (hate the customers) from this pharmacist (tall Asian guy). Today, I went to the Norwood CVS on Nahanton street. Polite, very helpful, really customer friendly and very efficient. It's worth the ride not to have to deal with incompetents who hate the customers.

It would be real helpful if you updated your app... You are not 24 hours anymore…read more.. This CVS closes at 12:00 a.m.

I love this place so clean and best customer service. This store has everything and awesome sales…read moreand earning walgreens awards.

Cashier service is bad, no greeting, no smiles, and can't even provide basic customers service. I…read morewent there around 5:40pm for pick up my photo that ordered online, and I walked to the cashier for instructions to pick it up, first word came out of his month was Last name and first name, after he took the photo on hand and start serve those customers behind me, and I'm the last one that he want to scanned the barcode. That was a bad experience for a shopper that want go shop in that store.