Talk about night and day. Three weeks ago, I was in the Weymouth CVS on Washington Street. The pharmacist was extremely rude, not helpful and ended up modifying a prescription incorrectly. The line was horrific and the entire team took their cues (hate the customers) from this pharmacist (tall Asian guy). Today, I went to the Norwood CVS on Nahanton street. Polite, very helpful, really customer friendly and very efficient. It's worth the ride not to have to deal with incompetents who hate the customers. read more

It would be real helpful if you updated your app... You are not 24 hours anymore... This CVS closes at 12:00 a.m. read more

Sandra at the pharmacy is probably one of the most disrespectful and rude human beings who has no business working at a pharmacy. You have no idea what people are going through picking up medication and to treat people how she treated me is extremely unprofessional. Terrible customer service I would never recommend her or trust her to help me with any medical advice either. She should not work there if she's going to treat people like dirt. read more

CVS Pharmacy - Receipt - Drugstores Near Me - WEYMOUTH, Massachusetts

I agree with EVERYTHING the other 1 star reviews mentioned. I had a common must needed prescription be put on hold for over 2 weeks and when trying to use the app it says must contact pharmacy called numerous times/days for wait times up to 45 minutes and then hung up on. The drive thru window is "broken" and the wait times inside are ridiculous. i decided today to transfer all my prescriptions to the CVS on Commercial St. they answered the phone in less that a minute and told me my prescriptions would be ready in a few hours. NEVER GOING BACK TO THE WASHINGTON ST LOCATION. read more

Sold me expired medicine with no explanation and then outrageous hostility when I brought back the meds. I expect much better from CVS. I will not be returning. Not even for a pack of gum. Wish I could leave zero stars. read more

Complete lack of attention to customers with appointments. People waiting for 20 minutes with no help.

This CVS is one of the nicest CVS i've been to it is very well kept very clean and everything has a good price. The pharmacy workers are nice and especially check out workers. I don't know why people are writing BS reviews on this place but it has changes a lot over the years. read more

This is by far the slowest and rudest cvs ever. Don't try calling them either. They do not answer. I had a question about my 9yr olds cancer meds and tried calling. It rang for over and hour. I hopped in the car, waited in a long long line of 3 people (over 30min) and was then waited on and told them how I was still on hold of over 1.5 hours and they told me they don't answer the phone anymore. I'm sorry. WHAT?!? I fought with the guy behind the counter who was very rude and very wrong. Take your business to a Walgreens or any other place. CVS has tanked. Bad. read more

Worst pharmacy ever. Things are never ready on time. Medicines they say will be in stock are not in stock. They don't answer their phones. In order to get a script filled, I have to fill it via the website, go to the store, show up at the appointed time, then wait twenty minutes in line, only to be told the Rx is in process" and will be ready fifteen minutes after that. I live practically next door and I have wasted so much time trying to navigate my "convenient" neighborhood pharmacy. What a joke. Do not go here. Ever. read more

So, I can't understand why this location has so many problems in the pharmacy. Other nearby CVS Pharmacies don't seem to have the same problem. I had a problem with a prescription and the girl took 30 minutes to look up my name. She kept entering incorrect information. Another time, it took three days to find out that my prescription wasn't covered (a common problem here). I had to contact my doctor to get a different prescription, which took another two days. My old pharmacy would've known within an hour, contacted the doctor for me and fill a prescription in bother 30 minutes. Not 5 days. read more

CVS in Weymouth could definitely be better for both the customers and employees. It's just not up to par with many of the other CVS stores around. Never enough staff and poor availability of products. I typically find the shelves are nearly always empty at this particular location in many of the departments. The food, seasonal, greeting cards, and vitamins always seem to take the brunt of it here. Not sure if they just do more business in those departments, but they need to address their shipments then! I do like the size of this store, it's spacious and has full space for a full selection, this fantastic benefit should be taken advantage of by the company, and they should fully stock the shelves. Employees do seem friendly, and they are very "coupon friendly" (never argue about coupons). I was quite surprised when I recently stopped at the Walgreens right down the road from here.... they do not even accept internet printable coupons due to "fraud", definitely prefer CVS! Parking lot is huge. Drive thru pharmacy also available here. Open 24 hours, both the pharmacy and the store. Just to note, the correct address for GPS purposes is 474 Washington Street, Weymouth. Not either what the CVS website says "At the Intersection of Route 18 and Route 53" or what the store receipt reads, "500 Washington Street". Okay, but nothing about average. If you are looking for the CVS of CVS', the one in East Braintree on Washington Street is the best! 3 stars. read more

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I went to the drop off to ask the black girl with the glasses to please transfer my prescription on this store to avoid me driving all the way home to get it. It took me over one hour to have a simple 20 seconds task. I saw 7 other patients coming in dropping ex's to be imputed and processed in the system arriving and leaving and no one acknowledged me or ask me what I was waiting for. That's because I have strep and had to stay contaminating other patients. What's the the Cvs credo because taking care of community or provide excellence in service you can long forget about. I can understand this company is cheap when it comes to pay but other jobs would pay way less. So step up Cvs and try to be an example in the neighborhood and not been a local that people only stops by there if they had no other options. Disgraceful service from pharmacy. Never will step there again. read more

So-so. Store is kinda messy but I can usually find most of what I need. The overnight people are good except for that one stocker guy who always seems like he's angry at something. Not sure why. I've observed it many times and I've even heard him angrily swearing at things, I don't know if he's talking to the items he's putting on the shelves or to me as I enter his view. It's... not good. I mostly don't like this location because of that, but unfortunately it's near my house and open when I am coming home from work. read more

The rudest pharmacists anywhere. Doctor faxed prescription 3 times and they said they never received it and then hung up.

I like that this location is big and it has everything but they seriously need to have more people working up front at the registers because lines build up very quickly here and it is such a busy location due to the route that it is one. I was in here recently and the cashier let the line get to be so there were about 6 or 7 people behind the customer that was being waited on before she called for an additional cashier. She was working the front end by herself and clearly needed help to get the line moving long before she called for it. I seem to run into this just about every time I shop there. I went to the other cashier who was called so I could pay for my items and she was not friendly at all. So two stars for a well stocked and clean store but this is definitely not the best location as far as quick and friendly service. I usually don't like to rate this low but I have experienced far better CVS locations than this one. read more

If I could...I wouldn't give them any stars! They always text me when my prescriptions are ready!? Then when I get there they tell me they're not filled and then they say can you wait 30 minutes! Do you have any idea how long their lines are! read more

Have called the pharmacy and store just to be put on hold for way to long. When the pharmacy finally answered, they picked the phone up just to hang it up. I was trying to cancel a prescription and get it transferred because it end up at the wrong CVS. I could not transfer it without calling. The CVS that it was supposed to be at tried to call bother the store and the pharmacy also. I understand being understaffed but you are messing with medicine that people need to feel better. Hopefully not more of my prescriptions end up at this CVS. read more

Today was the frustrating day utilizing the coupons provided by CVS, most of them don't work according to who I believe is a very uneducated, short sighted person at the register today. After being told I was wrong multiple times with no explanation other than her being shortsighted and and uneducated. I asked to have my Order voided and left the bag items and remaining items in my cart at the register in sheer disappointment and frustration for how I was spoken to and the overall outcome. FYI, I'm a stockholder and a long time patron of CVS, I'm disappointed today and felt the need to share this with the public. Going to spend my money on things I need and not what they are advertising., Save money and save time, don't shop at CVS read more

I'm not sure if I spoke to the pharmacist or just a rep, but whoever I just talked to from the pharmacy was SO RUDE. If you don't want to help people or listen to their questions, 1. DONT work in health care 2. Stay home if you don't want to work. The lady just kept talking over me and kept telling me "to let her finish, so I don't have to ask questions." IF YOU DONT WANT TO HELP PEOPLE, then don't, just stay TF home. read more

I've been waiting to ask for the status to my prescription sent over from the hospital... After 51 minutes someone finally answered read more

CVS Pharmacy - after 51 minutes I finally got through.... - Drugstores Near Me - WEYMOUTH, Massachusetts

Horrible service! Waited for hours and had to go back several times for a simple prescription pickup. No one answers the phone here either.

The fact that it's 24 hours is not worth the waits, the screw ups, the chaos.... I don't know what exactly is wrong at this store. I don't know if the pharmacy staff are not getting the training they need, or if management (upper or middle) is not staffing the pharmacy appropriately for the volume of customers and scripts they handle. Maybe they have a new and terrible computer system, or an old and even more terrible computer system. Maybe they have awful morale, and employees call in and/or turn over often, and the ones who are there on any given day are demoralized and disempowered and therefore unable to work effectively. I don't know what the actual problem is, but there is definitely a problem and you should definitely go somewhere else. read more

The CVS on Middle and Washington always seems to amaze me! Every time I go there the pharmacy staff just continues to grow more incompetent, slower and absolutely rude with an attitude that is beyond any excuse for keeping them on the payroll. CVS needs to reevaluate the staff and terminate 99% of them - there is no excuse. It has come to a point that as a corporation CVS would be better off closing the doors at this location than trying to fix the bad reputation the pharmacy staff has caused time and time again. It's despicable!! read more

There can be a long wait at the pharmacy for new scripts but once your just refilling the drive thru window is great. Pharmacists seem to know theie stuff- especially the one at night. I love that it's 24 hours- super convenient. read more

CVS Pharmacy - Drugstores Near Me - WEYMOUTH, Massachusetts

In nov 2018 the FDA banned a high blood pressure medicine. They stated the medicine contains carcinogens. Cvs continued to dispense the medicine until what they had in stock was depleted. I learned this when I attempted to refill and they stated the medicine was on back order. After a week cvs told me to go Walgreens for the medicine. I learned of the ban when I googled the medicine to find a replacement medication. When I called the pharmacist Greg, he said they are understaffed and my dr should have told me the medicine was on back order. He gave a 800 number to call to speak with his supervisor Victoria but refused to give last name or initial. He said this national company would know who Victoria was. Of course they did not. The purpose of the 800 is unknown because they were incapable of providing any assistance. The fact that I did not have the medicine a doctor prescribed for high blood pressure with a cardiac complication did not cause a problem for the cvs representative. I will file a complaint with my ins and employer to drop cvs as a provider. As a federal employee cvs will care that they will lose revenue!!! Go anywhere but cvs!! read more

Aweful. Pulled up dropped off my prescription and an hour later I get a phone call that it's not in stock and then I have to go pick up the prescription paper. Tried to call them back to let them know that I could not pick it up to see if my mother could because I was an hour away and nobody picked up. Had to leave my name and number at the service desk in hopes that the pharmacy will call me back. read more

Wow!! What an exceptional pharmacy dept!! I live 25 miles away and needed a particular prescription for my dog and 7 pharmacies near me didn't have it, BUT THEY DID!! Plus it is 24hr!!! The pharmacist was awesome and the technician too! THANK YOU BOTH SO VERY MUCH read more

I would give this pharmacy a -100 if I could. This pharmacy is the WORST CVS I have ever dealt with. I have been waiting for 3 days for an urgent prescription, and I keep getting told that I have to pick it up the next day. This pharmacy is 24 hours. fill my prescription and I'll pick it up in the middle of the night if needed. Never use this pharmacy don't waste your time. read more

Christmas Day. Holiday items are scare. No egg nog. Boo! James at the pharmacy was so helpful, knowledgeable and professional. Sue (cashier) blew. It was quite obvious that she wasn't happy to be working on Christmas. read more

THIS IS THE ABSOLUTE WORST PHARMACY!!!! I had a prescription that was scheduled for delivery, which was placed and confirmed by 2:29pm, and supposed to be delivered by 5:30/5:45pm or so. When the medication had not been delivered, I proceeded to call the pharmacy, and proceeded to WAIT....AND WAIT....AND WAIT..... When I had been on hold waiting for over 30 minutes, I decided to call the corporate number for their delivery service. I was on the phone with them for roughly 45 minutes (meanwhile my cell is still ringing the pharmacy). Both individuals that I spoke with on the corporate call, tried contacting the pharmacy through a back way, and they didn't answer their calls either. Both were extremely apologetic, and now the district lead is supposed to contact me tomorrow. Unfortunately, I still needed my medication, so I was forced to go to the pharmacy, meanwhile, my cell is STILL ringing the pharmacy!!!! When I get there, there's two people behind the counter, and one guy giving flu shots. Then, the announcement stating THREE PHARMACY CALLS (NOT BEING ANSWERED)!!!! I'm ignored as I wait to be helped. One kid, doing both the drive thru and the register, and the other guy processing God knows what.... Obviously, not mine. It's nearly 7:30pm at this time and my medication should have been delivered by 2 hours ago. The kid finally calls me up, takes my info says there's one ready, brings it up and tells me how much I owe, and I'm like IT'S ALREADY PAID FOR!!!!! Which I had proof of in my email! But the register wasn't showing it as paid. I proceed to show the kid my phone and state I have been on hold for almost an hour and forty five minutes waiting for you to answer the phone (as another THREE PHARMACY CALLS announcement goes over the speakers). The store manager comes out and pretty much does nothing, besides tells me I need to pay YET AGAIN, AND WAIT FOR A REFUND FROM MY DELIVERY!!!!!!!! This obviously is not the first time I have had issues with this pharmacy, but when it's the only 24 hour location in the area, you're kinda stuck with it. There's always long lines, never enough help, employees are ignorant and rather rude, all acting like it's not my problem. Little advice, if the pharmacy is so backed up, STOP GIVING FLU SHOTS UNTIL YOU'RE CAUGHT UP!!!!! ANSWER THE DAMN PHONE!!!! TO MAKE A CUSTOMER WAIT OVER AN HOUR AND A HALF IS ABSOLUTELY UNACCEPTABLE!!!!! AND IGNORING CALLS FROM CORPORATE CANNOT BE A GOOD THING EITHER!!! Did I mention the place is an unorganized mess and a dump????? Can't wait to talk to the district lead tomorrow!!!! read more

If I could give ZERO stars I would. They "forgot" my dog who has epilepsy and was having intense seizures prescription on the counter because it was "busy"??? ARE YOU KIDDING. Did you forget because he was an animal and not a human??? SHAME. You made me drive a hand written script over in the first place because you wouldn't fill it over the phone. LOCATION SUCKS. GO DOWN STREET TO WALGREENS!!!!! read more

The vitamin D deficient old lady who works nights ROCKS, she is the best CVS worker in my 20 year history of all CVS experiences of more than18 CVS stores visited. Note to Management : Give this lady a raise, she should be the official CVS trainer and stop hiring and/or change where employees smoke. Noone wants to walk through a haze of smoke when going into the store especially by two teenage CVS employee's. Have them smoke out back and pick up their butts. You can stop selling ciggs, but if you continue to hire butt-heads with no common sense it's pointless. The Vitamin D deficient lady holds this place up easily ten stars, The two chucky teenagers you hire who sit outside smoking together are negative 5 stars. The tall black man is also very friendly, keep him and the old lady. Can the two butt-heads. read more

It's open 24 hours so that's why I gave it 2 stars. Otherwise have been waiting 3 hours so far for a prescription that was called in hours ago. Management must be completely incompetent. Avoid this place unless it's after hours. read more

CVS Pharmacy - Massive line @ CVS Washington st Weymouth - Drugstores Near Me - WEYMOUTH, Massachusetts

I called in a prescription on July 19. I showed up on July 20 and the lady said it wasn't ready she said it would take about an hour. I went back an hour and 45 minutes later and it still wasn't ready she said 15 more minutes. after I waited for approximately 20 more Minutes she said there was a problem with my insurance card. I gave them my card and they couldn't figure it out. A guy said i have to call my insurance company and ask them. When i got home I realized that he didn't give me my insurance card back. I went back to the store again and those idiots could not find my card and couldn't care less. I told them im not leaving without my card go find it and call your manager. Surprisingly they found it right away. read more

This location is an exceptionally poor pharmacy. They LOSE prescriptions. The staff is RUDE. They don't meet commitments on PICK UP TIMES. Whoever licenses them should pull their license until they clean up their act. These people are dealing with members of the public who are sick and elderly. read more

Would give it no stars if I could. The most incompetent pharmacy. Takes FOREVER every time.

DON'T use the PHOTO place here. It took 2 days for 2 4X6 photos to be processed via online. When I went to pick them up, no one was behind the photo counter and the regular cashier had a long line, so she wouldn't even look my way. I left and went in a couple of days later. The girl behind the counter wasn't listening to what I was saying and she looked through a few things and said my order wasn't there and I should come back tomorrow. I had to bring up my email confirmation and have the manager look for it. He found it and gave it to me with a look like I was the one who was hiding it and being difficult. ? I just sent another online order of 2 4x6 pictures to the new Hingham Shipyard CVS and received my email confirmation 20 minutes later. All ready so much better. read more

I live in Norwell Ma. I literally can throw a baseball to the CVS on Washington Street Norwell. I do not go there I will not go there ever again in my life. The CVS at Route 18 and 53 is far superior. I go usually during the midnight hour to avoid lines as I am an early riser. The pharmacist on duty I do not know his name but he is always there on midnights is the consummate professional. He is pleasant respectful & courteous, most of all non-judge mental. He is extremely efficient fast and straight to the point. As you may feel I do not like the Norwell CVS because they are never on time they never have the right medication they say they order things and when you go to get it it's not there they never answer the phone they always put you on hold they look like the gang that can't shoot straight. I would recommend CVS Route 18 route 53 to anybody who needs their medications.Again, you cannot beat the pharmacist that's there at midnight the only thing he lacks is a cape and a big "S" on his chest! read more

It is 2am. I'm running a fever. Just now, I called the pharmacy twice to get info for my doctor to send a prescription in. The first time, I'm on hold and they just hang up on me, without me getting to speak to anyone. The second time, I get someone, but as I'm describing my situation, he hangs up on me! This is very frustrating. read more

I have been going to this location since it opened. In the last three years, every time I go back I say it will be the last time. I have been waiting for an online photo order for three days. Driven there twice, the first time I went the sales associate said it wasn't there, wasn't on their computer even though I had a confirmation with me on my phone. She said go home submit it again, with no other help. I resubmitted and returned today. Another associate tells me that the online order should have never been accepted because their photo center has been down for two weeks and I should resubmit it somewhere else. So three days later still waiting n my order, let's see if local #2 does any better. read more