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    Stop & Shop

    2.7 (80 reviews)
    ModerateGrocery
    Open 7:00 am - 10:00 pm

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    12/27/09
    David D.

    This Stop & Shop reminds me of the one @ South Bay, but it's much, much cleaner. It looks brand new! Also, when I returned to my car, no windows were smashed out and none of the contents were missing! One thing that stands out at THIS Stop & Shop? THE NATIVITY SCENE ON THE BUTCHER COUNTER. It's HILARIOUS. I felt like I was grocery shopping at a joke shop. Also, some of their prices are a little high. OK, later...

    Sandy G.

    This store management is extremely disturbing. I agree with these reviews with 3 stars bc it's true that most of the individuals that work there are great at what they do. The deli, seafood & meat etc are awesome. I switched banks to Citizens bc it's more convenient but I've gone back to the BOA bc their ATM etc is right next to customer service (another place to avoid like the plague). That speaks volumes about the sketchy management. SMH it's darn near impossible to get worse than than that bank. This being said, I've personally witnessed one of the (four)managers become verbally abusive and act in a threatening manner. I contacted their corporate office with specific details by email but "Ethics division" at the corporate office in Quincy as yet to address. They have obviously not reviewed the video of the incident that occurred at the most heavily trafficked area in the store-at the entrance next to the DD located in the store. Ppl with nothing to hide, hide nothing. They either don't have the ability to properly keep the public safe via their "surveillance cameras" or they've seen it and it's not up for debate. Couple that with the old saying "The hand of one is the hand of all" and what we've got here is basically any encounter with that store is a crap shoot. We've got a better chance at Encore than this Stop and Shop. I quickly learned how to use the self-check out in another attempt to avoid the manager by any means necessary. It would be a lot easier if he wasn't creepy and scary. He uses his physical size, especially his girth to intimidate ppl. It always stuck in my crawl thinking back to the employee strike. Not bc the employees/union went on strike bc that's probably the only way to get through to this kind of holier than though they've got going on. It's the fact that I clearly remember trying shop for Easter/Passover dinner but to do so I had to cross the picket lines and that didn't feel right so I just bought the kosher basics and my family had the worst Passover dinner I've ever made. To not negotiate in good faith, to allow some pennies come before the good of the community, idk it's a poor reflection on this corporation.

    Storefront
    Dan R.

    After shopping at this Stop & Shop location I have to say that I have many thoughts about the overall experience. After thinking about what I wanted to say about this store I realized that my overall experience was negative with one redeeming moment which is the only reason I bumped it to two stars. To sum up my experience, here at the things you need to know; 1. Finding this Stop & Shop is a nightmare if you aren't from the area and are not coming from a "convenient" direction. 2. The parking lot is a mess and I almost got hit multiple time both in my car as well as walking through the lot. 3. When I called the floral department on the phone I got a lackluster response about ordering a nice bouquet of flowers and eventually told the employee that I would just stop in and buy a prior made one since she was "too busy." When I arrived, there were no employees in the floral department. 4. The check-out lines were a mess, there weren't enough open aisles and the cashier I had was rude. Now the only pros I could put together were the fact that the prior made bouquets were beautiful and the prices were decent.

    The deli department manages to surprise me every time. I've gotten a pound of provolone sliced so thin, it was almost like it was shaved all because the person before me ordered whatever paper thin and the person couldn't bother to change the thickness. Today I was surprised with this in my sliced cheese. Why on earth this did end up in the trash is beyond me, but to include it is just poor judgement/ customer service which is the norm most of the time. And while the steak tips can be a great deal when they are on sale, they seem to "forget" their butchering skills when the price drops.

    Maggots in Stop and Shop brand almond milk
    Kita L.

    First time trying a Stop and Shop brand - found maggots in the bottom of the Stop and Shop brand almond milk carton. I think the pictures will speak for themselves. I've never had a bad experience with store brands, but this was beyond disgusting!

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    7 years ago

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    15 years ago

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    11 years ago

    Not a bad store and convenient to my home, however not happy seeing a mouse run thru the cosmetics aisle tonight :-(

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    9 years ago

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    10 years ago

    Always finding organic items for a great price. Theyre not so great in the international section. But I can always find fresh produce.

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    8 years ago

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    10 years ago

    Mostly crappy food at Whole Food prices. I feel Like I'm getting gouged EVERY time I shop there

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    15 years ago

    Check out the Sushi bar! really great! Fresh too!

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    Page 2 of 2

    Ask the Community - Stop & Shop

    Review Highlights - Stop & Shop

    Huge store, always clean, great selection in the produce and deli sections, and I love the Nature's Promise brand.

    Mentioned in 2 reviews

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    Star Market

    Star Market

    2.3(86 reviews)
    1.6 mi
    $$

    There is a Starbucks at this location that is randomly left unattended with no way of knowing when…read moreit will be staffed again. If you ask other employees in the store about it, they will all look at you like a deer in headlights and be useless. Also, if you ever shop here after 9pm, there will be a ridiculous obstacle course of stock carts in the way, blocking aisles, shelves, and refrigerator doors. Not sure how this wouldn't be considered a safety hazard, not to mention the obvious fact that it's terrible for sales and customer service to be blocking customers from the products they are there to buy. The time of day is no excuse. Don't be open for those hours if you can't properly accommodate customers who want or need to shop at that time.

    I am extremely dissatisfied with this location's online shopping experience, customer service,…read moredelivery, and the frequent technical issues with the app. My experiences at the Porter Square Star Market have been consistently disappointing. When orders are mishandled, management has not provided effective assistance or solutions. But having a customer have to wait 7 business days to receive a refund, but you don't know this is the only funds that a customer has (money-wise, EBT, etc.). The Star Market app has ongoing technical issues, including frequent glitches, incorrect address selection, and problems with item substitutions. This is why it's hard for a customer to trust your app. These issues have persisted for over a year, resulting in orders being delivered to the wrong addresses. When I have contacted the store for assistance, staff have not taken responsibility or provided effective support, which is frustrating given the time invested in shopping. The process of using Uber and DoorDash for delivery is inefficient, often requiring customers to cancel and restart their orders, which is inconvenient and reflects poorly on the company. Star Market should address the app's technical issues, enhance customer service and delivery processes, and ensure customers receive timely support when problems occur. Additionally, policies with third-party delivery services like Uber and DoorDash should be revised to provide greater flexibility for shoppers.

    Photos
    Star Market - The bakery did a fabulous job decorating my uncles retirement cake! I definitely recommend them!

    The bakery did a fabulous job decorating my uncles retirement cake! I definitely recommend them!

    Star Market - New addition: More exotic, hard-to-find spices and herbs than what's usually in the spice aisle. E.g. fenugreek and Madras curry powder.

    New addition: More exotic, hard-to-find spices and herbs than what's usually in the spice aisle. E.g. fenugreek and Madras curry powder.

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    Stop & Shop - grocery - Updated September 2026

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