Some of the worst customer service I've ever seen…read more Horrible and inexcusable behavior on the part of the staff. Made an appointment a WEEK in advance for some equipment installation. BIG MISTAKE! GRIEVOUS ERROR!!! Both employees spent time taking personal phone calls while I paced around the store waiting to be helped. When the manager finally got off her personal call to tend to me 20 minutes after I arrived for my appointment, she tells me that they don't have the equipment. Did they call me and let me know this? Of course not. They just let me waste my time driving over there on my day off. There was no sense of enthusiasm or even a sense of desire to assist me. The man never even looked me in the eye. He just stared at his computer and barely acknowledged me. Also, there was no place to wait, contrary to what I was told when I set the appointment. I don't want to beat a dead horse but this was one of the absolute worst misadventures in customer service that I had the misfortune to endure.