I have had a unit here since 2021. I never had a problem. the place is well kept and no issue but…read moreholy cannoli whoever answers the phone there is just plain nasty. The customer service here really needs to be addressed. The woman who manages or whatever has a condescending tone and very unprofessional like I was bothering her for calling with a question. Get your act together !

What a great operation !…read more The storage center is clean, modern, and secure. Reasonable rates. Jill is a pleasure to do business with.

Very expensive storage When I first rented the rent was 57…read moredollars a month Now it's up to 200 What the heck!

We bought a storage locker on auction. Rick was wonderful to work with. The process was easy and he…read morewas very accommodating. The facility is well maintained and secure. Highly recommend if you're looking for a rental.

So I rented a unit off of safe haven storage for a few years, my unit was a climate control unit,…read morethis facility has awesome security. I had 24/7 access to my belongings && they were always open unless there was any issue with the weather or anything like that. The passcode was super easy to remember. I never had a storage unit before this but they were a awesome facility. I would definitely go to them agian if I ever needed to rent another unit. I had the unit for about three years & I had a lot of expensive stuff in it && wanted to get a climate controll to make sure everything would stay in good condition esp since I wasn't sure how long I would need to have the unit, I never expected that I would have it as long as I did. I kinda forgot the rules, which is when moving out that you give a ten day notice, but I paid for the the next month, because they would send messages every month reminding you of your payment which I loved getting these notifications cause that way I never missed a bill. Along with that the site Was super easy to use, the owners gave me Back my months payment that I made in advance believing I would be there another month. But I emptied it out before the 31st of the month, & recieved a refund fOr the extra month I paid. I had no issues at all here. They even let me slide on the ten day rule, I think I have around five days, If I had any questions it was suPer easy to get ahold of someone. I would give this place five stars for sure!!!

I used this company for a 54 mile move out of storage to my new house. The driver was very helpful…read moreand went out of his way to get a treadmill into the house. Unfortunately my Ryobi 40 volt lithium 14 inch chainsaw is now missing. I had to leave the storage unit to meet the home Depot delivery drivers for my new washer and dryer. I called the office phone and reported the missing chainsaw. The woman on the phone got very loud with me. She never offered to put a claim in to replace the chainsaw. Use this company if you don't mind missing expensive items! And they won't replace them.

What a great experience! My movers showed up early, worked quickly and efficiently, and were very…read morefriendly. My move was completely stress free! Highly recommend to anyone who needs to move.

Outstanding staff at BME. I needed storage for a home I purchased in the area. I intended to sell…read moreit shortly after I purchased it so I didn't want to have the expense of erecting other buildings on site to protect my building supplies and tools. The rates are more than competitive and the staff is very friendly and accommodating. I can say that they literally bent over backwards to help me. Special thanks to Amy, who went above and beyond to help me. It is hands down, the best storage facility that I have ever used. I highly recommend them.

My mom had a storage locker there. I had some things in there as well because I am in Indiana and…read moreshe were keeping it for me. She found out yesterday that her stuff was in the dumpster. Yes she wasn't able to pay the bill, covid has hurt a lot of people. They didn't work with her and were very rude. Just told that her stuff was in the dumpster. I believe that is BS. They wouldn't just throw stuff away, they would sell it to make some money out of it. We aren't stupid. I called last night and left a voice message. I have yet to get a call back. Their customer service is garbage. They don't care about people as humans. I am in the business of customer service, if I acted the way they did I wouldn't have a job anymore. I would look into other storage places before picking this company.

They were great. From speaking to Jenn and Brandon. To like who came to the house to pick it all…read moreup. Nice respectful and very affordable. Would use them every time.

Low Ball Pricing and then Socks it to you…read more Buyer Beware! Gave an estimate of $2500 for clean out of deceased relative's home. Very smooth talker as we walked through the entire house and garage, said they did this all the time and had all the equipment and manpower needed. Said it would take 2 - 3 days. They finished up in one day and gave a bill for $5000. When we questioned the bill they threatened to sue and cost us another several hundred in lawyer fees.

I had a 1000-gallon propane tank installed in-ground. Countryside performed the entire job…read more Excavation, dropped the tank in the ground, ran the line to the house and finished the connection to the inside line that the HVAC company had run from the furnace and stubbed to the outside wall. They cleaned up well. Very professional and outstanding work. Everyone at Countryside were easy to work with, extremely helpful and polite. This was my first propane experience. I knew I wanted to own the tank and bury it in-ground, but they offered excellent suggestions and insight based on my projected needs. I am more than pleased. Would, and have already, highly recommend. I do not understand the 2 bad reviews that I see on Yelp, but they both seem like typical unfair reviewers by folks who misunderstood or made a mistake on their end. My first call, the site survey, the tank install; all handled with genuinely nice and helpful staff at Countryside. Plenty of little but thoughtful and quality touches, that as a perfectionist, I greatly appreciate. And finally, they filled the tank for 10 cents less than the closest competitor, and 30 cents less than the highest quotes I received. (So I originally posted this under Countryside Fuel and LP Gas in Myerstown. Oops. Sorry!)