I have been using this storage facility since Oct 2022. The staff is amazing, attentive and…read moreresponsive! I'd highly recommend this facility for anyone, especially downtown dwellers or if you live close to downtown. This place is completely secure and has 24 hour monitoring and onsite presence. The loading dock or side accesses are very roomy and convenient.

I've been renting from this facility since it opened (more on this later) and can honestly say that…read morethis has been the best experience I've ever had renting a storage space. Taylor (Owner and Site Supervisor) and Gabriel (Facility Manager) have gone above and beyond in every regard to provide me with the best customer service and all of the accomodations I could need. There are three floors packed with units ranging from a humble 4'x4' to units that could hold an entire household of 6's belongings. Every unit offers indoor, climate-controlled security with keypad entry. The top floor is street-level and houses the front office. It has a massive garage door that opens into a loading bay with a custom-made ramp that cleverly incorporates stairs into its design. The bottom floor offers direct access to the units through an equally large garage door with a fenced-in loading area, and there is also a unit available for vehicle storage. The middle floor is spectacular in its own right, with a huge street-accessible parking lot (available to all tenants) built on a plateau adjoined to the building with a robust walking bridge and a door large enough to accommodate tenants with large pieces of furniture. There is a bathroom available on the top floor as well as an entrance to the front office. Some of the superior services and conveniences I've experienced during my time renting here: * When I was moving in (an arduous feat for one man as I had a lot to move), Taylor and Gabriel both offered something to drink, as well as any physical help I might need. * A couple of occasions I have needed access outside of normal business hours. I simply contacted the MOD and was granted access. * I had a wire shelf that had come undone from its frame. I asked one of the maintenance staff if he had his welder with him and he confirmed that he did. I stepped out to grab some more items from my car for no more than ten minutes, and when I came back, he already had my shelf repaired and waiting by my unit. He insisted that he needed no compensation when I offered to pay him for his service, stating "It was no problem at all" with a smile. * I had lost the key to my lock. Taylor offered both her assistance and the tools necessary to remove the lock. * One time, the anti-theft system on my car prevented me from starting it while I was parked in the loading bay. Gabriel continued to check on me and offer his assistance, asking if there was anything I needed. The situation caused me to be there long after business hours, but Gabriel assured me there was nothing to worry about and made himself available until I finally got everything packed away. * Carts of all sizes and degrees of maneuverability are on-site and available to tenants, including a shopping cart. * Welcoming good vibes, patience, and overall friendly interactions with management. * Incredible pricing and units available in every size imaginable. * Conveniently located in the heart of Downtown Little Rock. * Full integration with any U-Haul account. I can pay rent, see my payment history, active rentals and more from my U-Haul app. * A sturdy Chateau disk lock provided free with every rental, as well as a trendy key fob so you can easily identify the key to your unit. * An adorable and super-friendly tactical office dog that loves to watch you while you unload as much as she loves a good petting. So far, I fail to find anything to complain about. The entire facility is incredibly secure with cameras inside and out, and every point of the exterior is video recorded and monitored 24/7. There is a manager on-site 24/7 as well, and in the event that anything were to happen there is already somebody at the scene to expedite the resolution of any situation that might arise. I truly feel like my things are safe, and I am constantly made aware that I am a valued customer at USA Self Storage's Union Station location.

Scheduled for a 9 AM start/arrival time today. Arrived promptly at 9 AM. Worked fast but still took…read moregreat care with my furniture and items. Didn't rush me. I felt very well taken care of. You should give them a shot. Affordable and fast.

MUCH APPRECIATION to SKS Boys Moving And Transportation for a smooth move from rental to home!…read more Exceptional service, professional care, and top-notch handling of our furniture from start to finish. Highly recommend!

Very friendly and great storage definitely recommend ...very clean and spacious, love the setup and…read morearea it's in

This storage facility is great! It's clean and well-maintained. With climate controlled units, I…read moreknew that the items that I had to put into storage would be protected. The staff is wonderful also. Their maintenance man helped haul away the excess boxes when I was there consolidating. Val, in the office, worked with me to help find the right size unit. With the manager living on site, I know that if there is a problem, someone is there to take care of it. Prices are reasonable. Thanks, U-Storit, for making storage easy!

This was my first time needing a storage unit. Susan was very helpful and it was so easy to get set…read moreup! I would recommend this place to anyone in the area looking for a safe place to keep their stuff!

Very great place, the owner lives on the property so it makes this place feel a lot more secure to…read moreme. They also offer a free Truck you can use to move your items. Great place. 24hr access.

I feel like everyone needs to know how awesome this company is. They came highly recommended to me…read moreby another client. The owners were professional and patient because I was stressed. The pricing was competitive compared to other larger companies. My items were handled with care and they were on time..actually they were early which I appreciate. I will be using them again and referring them to others.

Horrible customer service. Rude staff. Totally disorganized…read moreand price gouging on existing customers while offering lower rates to new customers! No Dumpster. Slow response to resolve issues. Damaged property from their painters and the owner passed responsibility off to third party. Do not use this place or trust them.

I have used this storage for a few years. They are always reliable and responsible. Recently, they…read moreare upgrading areas, so they hired a crew and scheduled a time for me to be there to oversee the move of my storage.

If you are looking for a catalytic converter cover or catalytic converter protection on your car,…read morethese guys will give a better cover and a better job than you can purchase online to DIY for a good fair price. I had a very specific request. I called multiple muffler shops who declined the job. However, these men did the job and they even guaranteed their work. The made a small correction when it was needed. Converter theft is on the rise. I recommend going to this business for help. Google reviews usually don't lie . Their ratings are excellent if you haven't noticed. Another endorsement is that they are a local, minority-owned business. They were very professional. The boss even went late to a meeting to complete the job. They also worked with me on scheduling because I was sick and couldn't make my first appointment. I really appreciate them, that's why I'm leaving this review. Definitely choose Melz Weldz. You won't regret it.

Melz Weldz replaced all the wood and upgraded the leaf springs on my 5x8 trailer. I am very pleased…read morewith the work they did. They were easy to work with and did a great job.

An awesome experience with Larmar Cleaning. I couldn't recommend them more. They thought through…read moreevery single detail from covering the door for the hose so a draft won't come through much to cover your floors in case the hoses leak to making sure the hose doesn't scrape the corners on your walls. Kind, professional and got the job done in a great window of time. I will definitely have them come clean my carpets if needed again. The pictures are in my hallway and the spot is completely gone. Thank you!

Wow, what a great experience with Lamar. I needed some very old carpet cleaned at my home. There…read morewere some very large and obvious stains that I didn't expect to come out. After getting the runaround with some other local companies, I found Lamar online. I called and they answered on the first ring and then showed up ON TIME that same day to give me a quote which was very fair. The communication is top notch - their automated system sends a text message when they are on their way - and every phone call you speak directly to the owner who will be doing your cleaning. I was very impressed with the care they took in cleaning our carpet. The furniture was moved and put on small styrofoam blocks and the 30+ year old carpet looked great once they were finished. I saw that they also offered dryer vent cleaning using a suction system and reluctantly had them do this for us, though I wasn't convinced it was necessary. They sent a video of the process and the incredible amount of lint that was pulled out of the vent - no wonder there are so many vent fires! I am so glad I added the dryer vent cleanout to the service. All in all a fantastic experience working with Lamar and I would recommend them to anyone.