Just leased a large storage unit from storage Mart in Pickering. Extremely floored by the service…read morefrom the manager. Went above and beyond with being very helpful. Took a stressful situation and tried his best to accommodate. Thank you !! Highly recommend this business, for service, price (one of the lowest prices and 50%off first month, would have been free of it was one of the smaller units however I needed the biggest they had) and selection(700+units). Again very satisfied .. Great "chill" staff :)

I have come and gone from this facility several times now and can say that each time it's been…read moreweirdly like coming home! Extremely accommodating and personal service, great peace of mind, good units, cost effective and a straightforward code entry system. Really straightforward. Happy to recommend.

Store Manager Andrew was an excellent brand ambassador for StorageMart so he deserves his raise ;)…read morewith the patience of Job and the time to answer all my questions, moreover courteous staff, service with a smile, friendly faces, extended hours and convenient location with easy access off hiways 400, 401, and 407.

not very happy with the management. the rates seem to increase every 6 months and its a battle…read moreevery time. Non responsive managers and district managers who aren't available to discuss the matter. the rent on my storage unit went up almost 10% in 6 months since i moved in. that doesn't seem fair, now does it? Residential rents are held to 0% this year due but there is no legislation to manage excessive storage unit rent increases?

Was helped by Uday who was friendly and very professional. He explained clearly and concisely to…read moreget terms, which were very reasonable, and was able to have my locker ready to go within 10 minutes. Highly recommend to his location.

Lockers are in good condition. Service (both local office and call centre) has been fast and…read morecourteous. The manager accommodated us within minutes when we needed to upgrade lockers. When we left we had the rates pro-rated in a very very fair way.

We have been a customer of Storage mart for over 20 years. They have always been present and…read morehelpful whenever I needed to speak to them. The facility is kept clean and air conditioned which helps when dropping off or picking up storage items.

As always, Storage Mart makes renting very easy. This time I arranged the rental online and then…read morewent to the location to complete the booking. Wendy is always a pleasure to deal with. Very friendly And helpful. She called me after I booked online to tell me she would have everything ready for me when I came in. I have had nothing but positive experiences with Storage Mart Warden.

They have really cheap unreal prices online, but when you call someone just got that unit, if you…read morehave to resort to dishonest practices to get the attention of clients, I shudder to think what they are like as a company to deal with

Be very wary of anything these guys say. This is a poorly run business that likes to point fingers…read moreat their customers. The suggestion that they would seek to bring extra support by involving the district manager is a farce. At the time i had a locker there, there were breakins to other lockers, and i learned that I was suspect because i had been seen on multiple cameras walking around talking on my cell phone. I was contacted by this district manager who from the start was rude and abrasive while I tried explaining that poor cell signal strength caused me to move about in attempt to gain better signal. He said he was not convinced and would be reviewing the recorded images and from then on I could only access my locker during office hours despite that i pay for and they advertise 24 hour access. Next time I tried to use my code to enter the facility, it would not work. The person in the office who helped fix the problem, must have been instructed to call the police, as I had only been jn the facility for about 10 minutes before being rather startled by Metro Police officers arriving and arresting me as I was collecting a few things I wanted to bring home. As I sat in the police station interrogation room an officer informed me that the police were examining my locker contents to a list of stolen items from other lockers. One of the items I was asked about was a 46 inch Panasonic LCD TV which I said that was basically brand new and in the box and that i had the receipt for. Unsatisfied with my explanation, the officer suggested that i stole the receipt as well. Fast forward a year later and my criminal court case is finally heard but not before a receive a registered letter from district manager informing me that I had 10 days to vacate unit and I was not allowed to enter facility and if i was found in the facility I would be arrested again, this time for criminal trespass. I paid a moving company $2100 to recover my possessions. They packed and transported everything on my behalf At the trial in which I had been accused of theft, theft over $5000, and possession of stolen property, the items, mostly electronics, I was accused of taking were not the same as the items seized from my locker. A Sony receiver from my locker was not in fact the missing Sony surround sound receiver, as affirmed by the owner of the missing item, in his testimony during the trial. Not a single item that police seized was in fact not belonging to me. Remember the Panasonic LCD TV for which I supposedly stole the receipt for as well. My girlfriend had the receipt, which clearly indicated the number of card used in a debit transaction matched perfectly with the TD/CT debit card attached to the bank account belonging to my girlfriend and myself, After rendering a not guilty finding and explaining why, the judge admonished the crown attorney for having allowed the case to get to trial. So even though I never get an apology, its all good in the end, right? Not exactly, Storage Mart and Access Storage turns out are the same company, and years after the trial I again have storage unit but with another company, and out of the blue I receive a registered letter demanding that my locker contents be removed in 3 days. Signature at bottom on page, same district manager who brought the false charges in the first place. Go on Storage Whatever you want to call yourselves this week, respond to my negitive review but if you claim this never happened or that I am lying, i would be thrilled to have to get a copy of the trial transcribed in order to help aid the defamation suit i would seek against you. Posting it here would just be a bonus.

convenient facility, managers were very helpful ...stored my mothers furniture in unit, was clean…read more..no sign of rodents like previous locations I had been to.

Stay clear of this storage facility. I was never late for my payments, recently left and every…read moresingle box has some level of mice/rat dropping. Sofa ruined, clothes ruined, papers ruined....all ruined. All you get is a claim for and a warning that "it typically goes nowhere. Thanks to this God for shaken place, I've carried a mice home...thank you so much for the gift StorageMart. Horrible, dirty place...look at the pictures....the pest infestation is very bad here!!!! If you care about your things....DON'T STORE HERE!!!! I have lots of pictures and videos to show the issue there. UPDATE: Put all the boxes on the balcony with nice traps....and found two. Hearing noises in the apartment. Looks like nice are now in the apartment. Thank you StorageMart. I truly don't believe how you have 5-stars!!!

Prices = very competitive. For the space I needed, lowest I could find in the GTA…read more Service = the managers they have there are generally very nice. Very personable, which can be difficult given the people/issues they can encounter. Facility: 1. Not the nicest, but it held our stuff well for more than 3 years, and none of it had issue with heat/cold, moisture, etc. 2. Elevator: the outages and issues that came with it were sometimes incredibly difficult to bear. They really need to fix this permanently. They have reasons for this (after discussion), and I sympathize, but this needs to get fixed. 3. Trolley: Constantly stolen, so moving lots of crap in/out can be a pain without the help. They need a system for this too. In conclusion, despite the issues, prices & service trump the issues, and I'd rent from them again with the same information I have now.

Excellent service! All the perfect packing and moving supplies one could possibly want or need and…read moreat very reasonable prices! After driving around for what seemed like forever, I finally found this Storage Mart, and couldn't have been happier! One of the gentlemen working greeted me as I entered and was extremely helpful in helping me select exactly what I required for my move. Very friendly and courteous, and helped me carry my purchases to my car! A++ in my book!

Staff is very helpful and care about customers. Outside storage is pretty convenientread more