Convenient if you live there. The smart locks were nice, but the text messages sent out every once…read morein a while made it seem like the code had changed. They have a very strict policy about returning the lock in a certain box by the gate when you move out. Unfortunately I don't live in the area. I live in Texas and rented it as a favor for a family member who didn't have enough money to put her dad's personal property in storage while she was administering his estate. He had just died the week before, and they were trying to get his stuff out of the apartment before the end of the month so they would not have to pay an extra month of his rent. When the storage was finally removed and my family member had locked the unit back up using the smart lock, I got an automated text notification from the company that the lock code had changed. So when my niece went back to clean out the unit and return the lock, she could not get it open. I contacted the management for the storage business, but they would not remove the lock for me unless I got a signed affidavit, giving them permission. In the meantime I had to pay an extra month's rent, with late fees, despite the many emails that went back and forth between me and management while I tried to get this figured out from 12 hours away. It just felt like poor customer service during a tough time - and the technology part of this needs to be more clear with the text communications.

Top notch customer service! Mary is fabulous, definitely goes above and beyond. Gave me a ton of…read morehot tips about other helpful information for things that I need to get done. I highly recommend this company!

Do not use this company. The movers stole a box of my winter gear (moved during summer) and when I…read moreconfronted the owner John, he said there is no possible way his team could have lost or stole my items. He was extremely arrogant and completely wrong about how his team operated without him present. They went against company protocol and he still doesn't think they are liable. I have to take him to small claims court just to get a chance at any compensation.

Love the people at this facility! Wendy and Patrick were so helpful and have so many options for…read morestorage. My brother has a covered space for his motorhome, and I have a climate-controlled storage unit with them. I feel safe because there are a lot of cameras and I always see them working around the facility. Thank you!

I frequently refer to Store in a Wink for peoples boat and storage needs. They have clean, well…read morelit, and secure facilities. Wendy is always very attentive and gives top notch service to customers. It is a family owned and operated business and many times I've witnessed them addressing customers by name from memory. They are truly an asset to the Park City community.