It's terrible to see how badly SVBH has sunk into the ground. Dr's walking out and replaced by rookie APRN's lacking even basic competencies. Head to Lawrence to KU BH folks. read more

if you have serious mental heath issues do not come to this place. My wife is having issues with OCD, depression and suicidal thoughts. They NEVER called her back when she tried to sign up for intensive outpatient treatment. She then tried to get admitted to stormont vail west. Dr. Hahn denied her because of mobility issues. They then posted on my chart that she was denied because she didn't say she was suicidal. She is suicidal. She tried before this to be admitted and they gave her the runaround. I believe Hahn denied her admittance in retaliation because she previously complained about his behavior and inability to provide her any real help for her mental health. This man needs to be investigated before someone takes their life. read more

Angela Patterson aka Angel Patterson. Had our family to have a horrible experience. Shes refused to listen to a word I've said about my daughters mental health since day one. Then my daughter tried taking her own life last September under Angel Patterson's care and was on life support for almost two weeks. Still even today Angel Patterson refuses to take any if my concerns about my daughters mental health seriously. read more

I had suicidal thoughts and was admitted to the adolescent ward. It was actually not a bad week! The food was good down there and they made sure to get you up out of bed and get you doing things so you didn't lay around and be depressed all day. The others patients were friendly and relatable. The nurses were great, and one named Stephanie calmed me down from a panic attack. It helped me and I'm coping well now. read more

I had a mental health crisis and was checked in here. The staff is terrible. The regular nurses are okay, but the Nurse Practitioners are the least professional people I have ever met and do NOT belong in the mental health field. They will kick you when you are at the WORST state of your life. The food is also terrible, and you will probably feel weak from hunger after a couple of days, due to how inedible the food is. I asked my family to bring me outside food. I never even got to meet a doctor while there, they left me in the care of cruddy NPs. Seriously, there are so many better options for mental health care. Stormont Vail West needs a system overhaul. read more

I was using the outpatient clinic in order to see a medication professional for anxiety/depression. The professional I was seeing did a great job. I had also worked with him several years before at the Menninger Clinic when it was here. I am a psychology professional also and worked with patients from every program they had on the inpatient side. So he retires and before he leaves he tells me he has set me up with a wonderful lady. On our first appt., as soon As I had sat down, she blurts out, "you know you have blank disorder". No one has ever said I had anything like this disorder....it's symptoms are the opposite of how I ever act....anyway I cried for the next 30 minutes trying to tell her how wrong she was, but she believes she is right. This was our first encounter. I am furious that she put that in my medical record, and she had never met me before. I have called and asked to speak to the medical director...I am sure I will not get called. I just know I cannot see that woman, Dr. Lee again. read more

As a practitioner with a tremendous overview of healthcare, I would not recommend this place to a dead dog. NP named Tracy does not belong in healthcare. Her follow-up is in-compassionate, rude, and non-existent. After spending tens of thousands of dollars there, she told me that Stormont-Vail is not obligated after I leave, and therefore only wrote me a one-time prescription which would not last. I'd never been in the situation before where I needed this kind of care, but could have gotten more accomplished - at less cost - on my own. Nothing was done for me. A few meds. I saw a doctor once in over a week's time. I had to track and follow my own insurance from their limited phone and limited hours (mine was withheld from me), because they would not do it for me.They are rude and really miss the grasp about dealing with and taking care of people, especially in a vulnerable state. There are other places and better options out there - and most are far better. read more