They are always very helpful and informative with getting taxes done. They make it quick and easy…read more Have been coming here for years and have yet to have an issue!

We dropped our taxes off and my lovely wife called last week(the week before being due on Monday)…read moreto see if they were done yet and the response was of the nature of "no, but we'll certainly call you when they are". She wanted me to call middle of last week, and I hate it when I get bugged about whether something is done yet while I am working on it, it makes it take longer as I have to stop and have a discussion on it instead of getting it done. Thus I refrained. Finally yesterday afternoon I called, after all taxes had to be post marked yesterday. I received the same response "no, but we'll certainly call you when they are, but I'll check anyway". The pleasant person came back on the phone and proclaimed "yes they were done and we have tried to call several times", so I went in to pick them up. We both have cell phones with working voicemail, so I am sorrily not putting much stake in this claim of calling either of us several times. One thing I noticed was a penalty we were being charged by the IRS for having to pay more taxes, ie: underpaying throughout the year. I asked about this and the lady proclaimed "a payment plan can be setup with the IRS". I did not ask about a payment plan, I asked about being charged a penalty for having to pay more taxes, but this was a bit of a tell. The amount owed was substantial, but I did not ask about that, so why bring it up when asked about a penalty? This kind of weighs on me that, they never called, I had to call and basically take care of all this last minute. Was this intentional, was someone being funny? I can see the humor in holding onto a tax return until a few hours prior to it having to be postmarked to stick it to someone who maybe isn't prepared, doesn't have the financial standing, or whatever, and it was a substantial amount, and they tried calling several times and my wife's voicemail was not working. Her voicemail worked for other people calling her. As much as I appreciate their sense of humor, but if being funny was their intention they obviously do not know me very well. The thing that I find humor in now is that I will never use Omer Tax Accounting again and will be more than happy to NOT recommend them to anyone. I recall dealing with Nancy Omer many years ago and she was awesome, very helpful, and very knowledgeable....

this bank is so outdated and the app is so hard to use. when you're younger than 18 you're not…read moreallowed to spend more than $100 a day this fact was not told to me or my parent when I called to ask they then told me this fact. The app will randomly lock me out of my account for days or months at a time. One time the app locked me out for so long that when I called to ask they told me that my account was locked and I had to make a new password to access it. this app does not work well with cash app I have tried to get my money from cash app into my account multiple times but it keeps telling me my password and username are wrong for my banking info. when I turn 18 I will definitely be switching banks.

My parents banked with this bank for over 22years..I have had good loan experience with them .but…read morethe tellers are another issue....They don't look at checks to see if you want to deposit money or cash it..Repeatedly problems and mistakes... Tellers look like they slept in their clothes..rips wrinkles..no makeup..look hungover..not professional by any stretch...I only have small savings account with them now..just to cash checks.TOO MANY MISTAKES Have discontinued deposit slips..if you deposit cash..like I do ..no record of how much you give teller..her word against yours..NO WAY!!!!

I found them on the Internet and scheduled a meeting to review my tax returns from the prior years…read moreand talk to them about my current tax situation. I have always had my taxes done by a friend in Cleveland Oh, and just never took the time to find a new one. I scheduled through email and quickly got a response back. (I had emailed a couple places and this is the only one that actually returned my email) I scheduled a time and I think a week out to meet with them. When I arrived, I met with Nichole Thousand and we discussed my current situation and what she needed to take over my taxes and help me with other financial needs. I must say that I was very impressed and that she has made the transition very simple and easy and I feel full confidence in her services. Everyone I have met there has been extremely helpful and polite. If anyone still needs to get their taxes done, or needs advise for their business this is definitely a phone call you need make. Thanks Nicole!

I reached out to Matt on behalf of my mom who lives in Chesterfield…read more Matt was super responsive (same day!) even during tax season and really took care to answer my husband's and my questions and explain things thoroughly to us. He went above and beyond our expectations and we're so thankful for his help. We definitely recommend this firm!

Very helpful, answered all my questions. Low finance…read morecharges. Very convenience it, I can make payments over the phone.

I was not only surprised that it was cheaper than any other place that I have gone, but also at how…read morefriendly they were, made me feel very comfortable. Will be going back for sure!