Came back to west way vets from another vet. I'd been with westway vets prior for 11 years and…read morecouldn't fault them.Had a new vet today.She was fantastic.Very thorough.She couldn't do enough for my dog Borris. A*****

This is a really good vets that is good because it is within walking distance to we can just walk…read moreour dog down to get his vaccinations or check ups and what not. being within walking distance means that our doggie doesnt get travel sick on the way which is a bonus. the staff are always super friendly and make the animals feel calm and relaxed. they also offer very good advice if you have a problem with a pet that doesnt need treatment. for example they gave us good tips on how to deal with our dog during the firework season. great vets and very trustworthy.

This is an excellent vets practice. I would visit it much more often if i only lived closer to this…read morebranch. I found the prices very competative and the vets were kind but still professional at the same time. I felt very safe taking my dog there, i knew he was in good hands. They also have an offer on at the moments to get your pets booster shots very cheaply so check them out.

An excellent vets offering all the services you would expect plus a few more. The staff obviously…read morecare deeply for the animals and soon come to know the names of many of their patients. The best service they offer in my opinion is the puppy club on Saturday mornings, an experience never forgotten for you or your dog. About 20 puppies of various sizes get together to socialize the dogs - to cut out aggression towards other dogs as they get older - so you can imagine how mad it sometimes gets and how many paper towels are used as they all get excited. They tend to split into 2 groups of larger and smaller breeds in seperate rooms and have a free play time then usually some sort of talk / discussion about dag ownership, there was also a visit by a specialist dog trainer on one of our mornings. The dogs love it, the owners love it and all the kids love it - children are encouraged to come along too and have great fun meeting all the different breeds and characters. The only downside is cost - although the puppy sessions only cost about £2 per week, on top of all the other costs of a new puppy and the encouragement to buy accesories / food from the vets it can become an expensive business

Friendly clean and tidy. The staff are brilliant and appointments set in such a fashion that there…read moreare not half a dozen animals all scrapping in reception so overall a very pleasant experience.

I would recommend this vets to everyone looking for vets who care about the animals before the…read moremoney, friendly staff always and the vets are terrific with the animals. I made the mistake of taking my pet from abbey vets where she had been for many years on friends recommendation and at the new vets my pet received a poor level of care and passed away weeks later. Please use abbey vets and do not make the mistakes i made with my pet, ABBEY VETS ARE AMAZING PEOPLE.

Very friendly vets and reception staff although their prices were a little more expensive than I'd…read morehoped. They were very competent and provided and efficient service when we took our cats to be neutered. Our cats were fine afterwards and the staff were very understanding. A very professional operation.

Dovecote Boarding Kennels is a service I would definitely use again…read more My dogs are always clean and happy when returned, the prices are reasonable and the owner very friendly. My only one complaint is that they close one day per week (Wednesday, I think), so if I want to collect my dog this particular day, I have to wait 24 hours (a shame when returning from a trip and eager to see your pet).

We have used Dovecote for many years for our boxer Bryn, found Alan and his staff exceptional. Bryn…read moreknew as soon as she saw our cases packed she was going to visit a trusted friend. Unfortunatley we have had to say goodnight to our beautiful pet but glad that when we were away we knew she was happy and well cared for when we were gone. We would highly recommend Dovecote and have done to many of our friends.

check their facilities, reviews on fb and google, second to none compared to everywhere else…read more Family run business

My experience with Woofsnscruffs was initially a pleasant one, having taken my Pup to a puppy class…read moreat Seaham. Having been impressed with the tutors and the smaller, more personal class sizes, I decided to sign up to the next class up at the same venue in May of 2022. Soon after signing up, my household became ill with COVID for a longer than usual time in what was a difficult time. I contacted Seaham and the lady quickly offer me the option of a refund or carry the credit over to attend another time. I opted for the latter. We later agreed a new date at the Washington centre due to the Seaham tutor having retired. The closer we got to that however, my pup entered her first season. Of course, this meant we couldn't attend the class and I was again offered a refund on 2 further occasions to which I accepted, not knowing when I could next book a class. I was asked to call back with my details to process the refund and, as I did, I was then told that 'we don't do refunds'. I asked to speak to a manager and was told on several occasions that I'd be contacted, by phone and also by email. This didn't happen until I emailed the manager directly. David Potts-Brown, the manager, eventually replied to me to explain once again that refunds are not offered, regardless of what the staff said and regardless of my initial situation of ill health due to COVID. I have since asked for a further correspondence from David to clarify his position on why this is, as his original email suggested that refund policies were relaxed due to COVID, yet seemingly doesn't apply in this instance. I have asked for an explanation of how staff across 2 separate sites have managed to offer a refund on 3 occasions, contradicting their own policy each time. After 2 weeks, I have yet to hear from David and doubt that I shall. I would not recommend you use woofsnscruffs. The handling of my complaint has been poor. Communication has been inconsistent as with the knowledge of their own policies by staff. And management, it feels, are simply ignoring my complaint. There are other trainers and classes you can attend and I'd encourage this reader to look beyond woofsandscruffs.

Friendly, knowledgeable staff. Very clean and modern surgery. Great prices and lots of offers, such…read moreas vaccinations for life and puppy training classes.

Really big pet store, really cute rabbits and all sorts in there as well as food and accessory's…read morefor your pets. They can be quite pricey at times though and when we went in there the last few times there was A) One member of staff on the till and no one to be found elsewhere when we wanted to buy fish B) a lack of variety of fish and out of two loads of fish we have got from there, one fish died out of each one. They do know their stuff when you actually manage to get to speak to a member of staff.

We have used the grooming room here for our labradoodle 3 times now and every time we have been…read morereally pleased with the results. Today was probably the best one yet! Think overall they are very thorough and Rolo, our dog, seems to be very happy to go each time.