Excellent vets. The whole team at Willows are Professional, kind, highly skilled, knowledgeable and…read moregive a very high standard of treatment and care. The prices are competitive, although I would use this vets if they were not because of the high quality of service. Amazing place I cannot recommend highly enough.

Great vets. Competitive prices and easy to get to. Marked down for lack of parking.read more

Friendly, knowledgeable staff. Very clean and modern surgery. Great prices and lots of offers, such…read moreas vaccinations for life and puppy training classes.

check their facilities, reviews on fb and google, second to none compared to everywhere else…read more Family run business

My experience with Woofsnscruffs was initially a pleasant one, having taken my Pup to a puppy class…read moreat Seaham. Having been impressed with the tutors and the smaller, more personal class sizes, I decided to sign up to the next class up at the same venue in May of 2022. Soon after signing up, my household became ill with COVID for a longer than usual time in what was a difficult time. I contacted Seaham and the lady quickly offer me the option of a refund or carry the credit over to attend another time. I opted for the latter. We later agreed a new date at the Washington centre due to the Seaham tutor having retired. The closer we got to that however, my pup entered her first season. Of course, this meant we couldn't attend the class and I was again offered a refund on 2 further occasions to which I accepted, not knowing when I could next book a class. I was asked to call back with my details to process the refund and, as I did, I was then told that 'we don't do refunds'. I asked to speak to a manager and was told on several occasions that I'd be contacted, by phone and also by email. This didn't happen until I emailed the manager directly. David Potts-Brown, the manager, eventually replied to me to explain once again that refunds are not offered, regardless of what the staff said and regardless of my initial situation of ill health due to COVID. I have since asked for a further correspondence from David to clarify his position on why this is, as his original email suggested that refund policies were relaxed due to COVID, yet seemingly doesn't apply in this instance. I have asked for an explanation of how staff across 2 separate sites have managed to offer a refund on 3 occasions, contradicting their own policy each time. After 2 weeks, I have yet to hear from David and doubt that I shall. I would not recommend you use woofsnscruffs. The handling of my complaint has been poor. Communication has been inconsistent as with the knowledge of their own policies by staff. And management, it feels, are simply ignoring my complaint. There are other trainers and classes you can attend and I'd encourage this reader to look beyond woofsandscruffs.

Came back to west way vets from another vet. I'd been with westway vets prior for 11 years and…read morecouldn't fault them.Had a new vet today.She was fantastic.Very thorough.She couldn't do enough for my dog Borris. A*****

This is a really good vets that is good because it is within walking distance to we can just walk…read moreour dog down to get his vaccinations or check ups and what not. being within walking distance means that our doggie doesnt get travel sick on the way which is a bonus. the staff are always super friendly and make the animals feel calm and relaxed. they also offer very good advice if you have a problem with a pet that doesnt need treatment. for example they gave us good tips on how to deal with our dog during the firework season. great vets and very trustworthy.

Expensive but good vets.read more

Ayers vetrinary hospital is fantastic I've been with them for over 12 years now and when my cat…read morefell out of the window and hurt her back the night before I was due to fly out on holiday with my husband they bent over backwards to ensure we had a lovely time. They arranged pick up, looked after her and then took her to the cattery when they felt she was well enough to be with my other cat, they kept and eye on her and kept me informed throughout the whole fortnight. When my second cat got hyperthyrod trouble they spotted it instantly and saved her life. I have only good things to say about them. This is a very caring well organised practice.

Very reasonable vets. Only problem is there are no appointments, you have to wait in line, but the…read moreprices are good.

Several of my pets including a rabbit and a guinea pig have visited here over the years and have…read morealways received a good service from the staff. It is expensive but then which veterinary centre isn't these days and, to be honest, if you know your pets are being looked after as well as this you do not begrudge paying. The staff are friendly and professional.

Very friendly vets and reception staff although their prices were a little more expensive than I'd…read morehoped. They were very competent and provided and efficient service when we took our cats to be neutered. Our cats were fine afterwards and the staff were very understanding. A very professional operation.