Moved my mother in April 2019 and recently left. Our 500.00 pet deposit is considered…read morenon-refundable despite the unit was left in immaculate condition. The carpet was completely replaced a few months ago from damages resulting from the freeze. She had to move to another unit for several weeks and the cat was never a problem. So now we lose our lease because of a existing policy while we have made adjustment to major things like COVID and broken water pipes. The existing carpet is not in bad condition and any supposed pet stains are minor.

This place is AMAZING. the people are wonderful. An absolute gift from God that my mother can live…read morehere. Where can I find two more stars for my review? Never expected a Senior Living place to be nicer than a Marriott!!

Using Woodhaven Village for respite care for my mother-in-law while we have to go out of town. I…read morewould 100% recommend this facility, they go above and beyond. I cannot say enough good things about the staff and the residents were happy with nothing but good things to say. It is clean, everyone is happy, and well taken care of! Shawna was hands down, absolutely AMAZING!!!!

My family's experience with Spring Creek Assisted Living was mixed…read more On the positive side, my mom had a safe, comfortable space during the short time she was there. The food was good, and most of the daytime staff were kind and respectful to our family. We appreciated those individuals who showed care during an incredibly difficult period. However, there were significant issues that overshadowed these positives. Overnight staff repeatedly refused to assist our 24-hour hospice nurses with basic care needs such as turning my mom and helping keep her clean. This was especially concerning given her condition and the fact that hospice staff were present and asking for support. The most distressing issue came after my mom passed away. While she was alive, we fully paid the agreed-upon rate without dispute even though my mom was on 24-hour hospice care. However, after her death--despite the fact that she had lived at Spring Creek for only eight days and was on 24-hour hospice care the entire time--we were still required to pay an additional full 30 days of rent, including room and board and a full level-of-care fee. This was demanded even though the facility no longer provided--and in many cases never had to provide--care, medication administration, or meals. Of course this was outlined in the contracts I had signed while under duress and in crisis. During our immediate period of grief, administration was unwilling to have a compassionate or reasonable conversation about this. Instead, we were met with rigid demands and threats of late fees if payment was not made. At a time when we were mourning, this approach felt deeply lacking in empathy and left us feeling taken advantage of. While Spring Creek may be a good fit for some families, I would strongly encourage others--especially those considering short-term or hospice-related stays--to ask very detailed questions about overnight staffing support and financial policies after a resident's death.

I have been living at Spring Creek Village for almost a year and we are moving out at the end of…read moreJanuary! The promises were wonderful when we were shopping, but the reality has been disappointing and worse. Service has been poor, meals are boring and there is little follow through on promises. They have over medicated my wife, lost some of her medicine and the red "emergency" button in the room did not work when we needed an ambulance. It is now reported that an employee was asked to repair the button in one resident's room and said that since there was a button in the bath and one in the bedroom, he did not need to repair the broken one. And, yes, the manager has heard about each of these and the problems remain. Beautiful facilities, some really nice staff and it looks fantastic, but I am truly excited about our move in a few weeks and have high hopes about improving our circumstances. AND, we are saving over $1,000 a month!

Wanda, Aunt Wanda to some, has resided at Grace for almost a year. The leadership and staff are…read moretaking great care of her. This is the third assisted living location for Aunt Wanda. The other locations simply did not provide the expected and advertised care. Grace Residential Care Home does. I'd even go so far as to call it "overwhelming support and care." We are confident that Aunt Wanda is taken care of - no worries. The facilities are sharp, clean, well appointed, with a beautifully manicured patio and yard area with wonderful blooming plants. The staff are friendly, professional, and know how to care for our loved ones there. I couldn't be more pleased. Check them out.

I can't emphasize enough what a blessing Grace has been for my mother and our peace of mind. Lidia…read moreand her staff are caring, attentive and kind. My mom is always clean and content. The food is homemade and the residents all say it is delicious. Our experiences at the past two memory care facilities were disappointing at best, and we never felt 100% comfortable. With Grace, I never have to wonder what is going on, because Lidia texts or calls me regularly if I need any information. I know my mom is extremely well cared for, and is shown love and affection daily. She went through a short combative phase and they were patient and helped us find a plan that alleviated her stress. She has really enjoyed the musical groups, crafts and special events. They even make sure she has her favorite gospel music on her tv! I really can't recommend Grace Residential highly enough and am so thankful to have such wonderful people care for her during this difficult stage.

The beautiful piano is an expensive Steinway grand piano donated to the Conservatory retirement…read morehome by Jim McGloin who lived at the Conservatory briefly. About 6 months ago, Jim passed away. The Conservatory is a luxury retirement home with an average rent of about $4500. As I walked through the hallways, there was fruit infused water to hydrate guests and residents. Near the L1 restrooms is a wall of fame of veterans as well as a Victorian looking stairway which led me to the second floor. I turned right into the hallway where table after table were the elderly residents playing games together. They were well dressed. We exchanged pleasantries and I arrived at the end of the hallway where the piano and event was. It looked like a pleasant retirement home with an expensive price tag to match. I can't help but sense the loneliness of a few residents as they return to their rooms.

My mother has lived at The Conservatory at Alden Bridge for 3 years. The staff are so kind and…read morededicated. They know the residents name and genuinely care. My mother recently celebrated a milestone 90th birthday and Lynda Brown, the Director of Celebrations (yes, that's her job title) took the stress away from our family in planning this large event. April DelValle, the Culinary Services Supervisor and Michael Sevier, the Chef were also incredibly helpful in planning a private family dinner. I'm incredibly grateful for ALL of the staff who take the time to know my mother and inform me of her well-being when necessary. I know she is in good care and continue to live independently. The facility is beautiful and there are lots of activities for my mom to participate in----even church and senior fitness classes.

My husband Bob was in the Memory Care Unit for almost a year before he passed. Taijuanna the…read moredirector and her entire staff were incredible!. They are compassionate, knowledgeable , caring and loving to the residents. They provided many activities for the residents, The nurses and medication aides were also very helpful and very kind . The food was top notch. I will be forever grateful for the love , kindness , and respect they gave to Bob, myself and my family. It didn't feel like an institution that was so important to me. As a former long term care nurse 42 years I have seen it all. The other disciplines, housekeeping , kitchen, and maintenance were also wonderful. God blessed our family when we found Taijuanna and her wonderful team and the wonderful people at the Forum of the Woodlands. taijuanna

The staff is genuinely caring, friendly, and attentive. They treat every resident like family, and…read moreit shows in the way they go above and beyond every single day. Whether it's the delicious restaurant-style dining (the Sunday brunches in Independent living are fantastic!), the variety of engaging activities, fitness classes, or the thoughtful personalized support in assisted living and memory care!

My mother has been at The Auberge for about a year and I am very pleased with her care. The staff…read moreprovides many stimulating activities and parties for seniors with dementia and high needs. They really do care about my mother as a human and a friend. She is treated with dignity. I can visit her whenever I want and simply enjoy her at the stage she is at because her meds & personal needs are handled. Dementia is hard and it's sad but the Auberge has helped me enjoy some sweet times with my mother. Give them a call if you're looking for a place for your loved one.

I was a patient at PRC in The Woodlands in 2023, and I can say hands down that the whole staff is…read morereally dedicated to their patients! The program is well thought out and organized. They take the time to explain the science and really dig in to what the disease of addiction is and how it works in your mind and body. They also teach tools and give emotional support to navigate through challenging times in healthy ways. The program is a lot of work if you give it your all, but it is well worth it and the most rewarding thing you will do for yourself and everyone in your life. Once the program is done there are alumni sessions you are able to attend each week and the counselors provide information with regards to different after care support resources. My counselor called me regularly to check in during the program and has also continued to check in since I completed it. I am 6 months sober (today actually) and I am doing far better than I expected to be when I started the program. This is thanks to support from not only PRC staff, but also family and friends I have met along my journey. Thank you PRC - The Woodlands!