I used their services for several years. Then, in 2024-2025 it was difficult to make an appointment…read morewith them. There was a family issue and then they were out of the country. I finally was able to make an appointment and when I arrived, they refused to see me. They said it had been a couple years since they had seen me and could no longer see me. I was dumbfounded when they said they couldn't do my pedicure. They said "sorry", but still refused to see me. I have given them so much business in the past, along with bringing in family members. I have NEVER been treated this way. They even had their 2 daughters available to do my pedi. I felt discriminated against. Terrible business ethics.

My first time in this salon and I had the best experience overall. My nail tech took his time and…read morea perfectionist. I won't go anywhere else!

10 Star Safety #1 In mail artistry…read more Model Nails Salon was on a referral from my daughter through my niece. I saw a picture of the gorgeous set so my daughter and I had a nail date for some relations. Professional staff Mimi, Erica & Katie provided top of the line services. From services to check out. Myself pedi and gel powder my daughter pedi and full acrylic set. Value far worth the price of total $127.00 All staff wear wearing mask and temperature checks and wash hands upon arrival. All tools sanitized. We loved every minute of our first experience at model nail. Crowned as nail artist We thank you!!!!

I will no longer be going to Model Nail Salon - Provo My last visit, the man who did my pedicure…read morewas incredibly rude and I was over charged but they insisted it was the charge. My sister went there last week with my niece and had an even worse expirence their with the staff. She can tell her own story. Please do not go to Model Nail. Since they have been under this management with new people, their service and people skills has become terrible and prices are too high for the service they give.

I went to get a Mani Pedi and first off it smelled like chemicals when I got there. Then I was sat…read moredown for the Mani and it honestly was bad, they obviously don't clean tools between uses and they used no numbing cream for the cuticles they cut to short. They also did not use disposable anything nor did they disinfect things before putting them back. The pedi had no plastic in the tub and same story as the Mani. Did not want to talk in the slightest and my hands were as dry as sand paper afterwards.

Service was ok went back the place was closed down for several days so I went to Professional Nails…read moremuch better more friendly and always open even on Sundays.

I came in with some girlfriends for a pamper day. I decided to get a pedicure for $25. The young…read moreguy who did my pedicure, did an awesome job. He did everything gently and carefully. I even got what felt like a ten minute massage. He even put my sandals back on me like Cinderella and her missing glass slipper haha. I basically felt like a princess. It was exactly what I needed having just traveled all the way from Seattle yesterday. I don't know his name but he was wearing a flannel. I really appreciated the pampering. Much needed. On top of the fact that the prices are great. Will 100% be back next time I'm in Provo

I Love this place! My nails always look amazing! My nails rarely chip and Tina is amazing at nail…read moreart.

I am always treated well here. I always get a good cut as well. Many places cringe when you ask for…read more0 on the sides and fade it to a 2 on top. Not here! I have gone to other aces in town and they just can't seem to do it. Juana always gets it done right. She also speaks Spanish. I do not, but if you do, come here! Usually not a long wait. Unless it's Saturday.

i recently had a facial from Lizzy at Lizzy Esthetics. What was a heavenly experience. Lizzy took…read moresuch great care with me at every point. Her room is so inviting. She makes you feel comfortable. Not only did I feel pampered but I could feel lizzy heart throughout the entire process. You can tell she loves to serve people. Lizzy has a gift. I promise you need this in your life.

Lizzy is incredible at what she does and is very detail oriented! She is very considerate and…read moreaccommodating. I've recommended her to all my friends and family!

You can definitely get a great haircut here. Camille is my stylist and she has been doing a…read morefantastic job on my hair ever since she started doing it. I wouldn't go anywhere else now. The management/ownership seems to be pretty disorganized though. I think they'd benefit from a change in that department.

Carolyn does an amazing job!! She knows exactly what is best for your skin and suggests the best…read moretreatments. She knows her products well. The facial that I had was so relaxing and wonderful. She has also done my eyebrows and they look fantastic. The room has a great atmosphere and wonderful aroma... I give her an A++ for her pampering and wonderful services that she provides! I highly recommend her!

I have never considered myself as someone with skin issues, but since visiting Carolyn friends and…read moreeven strangers comment on how great my skin looks. Her treatments are as relaxing as they are helpful to pinpoint what skin regime will best benefit you. My skin is absolutely glowing and I am doing what I need to fight off aging and dark spots. I would highly recommend Skin Care by Carolyn. She really knows her stuff!