Thomas is reliable, friendly, and absolutely professional. Two years ago he helped resurrect the…read moreancient and barely-used security system at my apartment, making several trips for me until I was sure everything worked properly. Since that time, he has always been incredibly prompt at answering and/or returning my phone calls. This is especially reassuring because when you accidentally set the alarm off, you want help NOW, not a day later. He has taken more panicked calls from me than I am comfortable admitting, and each time he is quick to assess my situation and help me fix the problem--sometimes so quickly it seems like a miracle. He is up to date with technology and can communicate with you via text message (he will ask you first in case you prefer phone calls instead) and prompt email. I love the new remote access key fob he installed for me that allows me to set and disarm my system without needing a code. It gives me additional safety even out in the parking lot because I can punch two buttons and have the police arrive within a few minutes. Thomas definitely seems to know his tech stuff and seems happy to explain it whenever I needed help understanding. I have been so impressed with him that when my workplace needed technical security help of an entirely different sort, I encouraged my boss to go to Thomas. For the sake of fairness, I did research on other options and found all of the others to be far overpriced. Many of them wanted us to install full systems and commit to long-term programs. I didn't like the big corporate feel of those places and I am very glad my boss agreed to go with Thomas. He gave us advice on purchasing our security items, scheduled the install, arrived promptly, put everything together quickly with little mess, and even spent time on phone support with the product manufacturer to make sure it was working properly. I know that if we have problems in the future he will do his best to make it right. In short, Thomas provides the best local security services at very fair prices and I rest easier knowing that both my home and workspace are as safe as they can be.

We built a house about 3.5 years ago and had Your Security Guy run all of the wiring for security…read morealarm, monitoring, carmeras and for our stereo surround sound system. Thomas took a lot of time to come in person and make sure the job was being done right. And we were happy with the price. I have known him now for many years and can attest to the fact that he is reliable and a hard worker.

I have hired Brown Security Group on two occasions to provide security on a site where high-value…read moreitems were, by necessity, left out in the open overnight. The organization is always 100% professional and in one instance went well beyond the job parameters and assisted me in moving several heavy items under cover in the middle of the night during a rainstorm, leaving us soaking wet by the end. I would give them 10 stars if it was possible. Definitely my go-to security company in the future.

Great company! Arrived in a timely manner and easy to communicate with. Mr. Brown went above and…read morebeyond for the services I requested for my event. Will definitely call him back for more security services.

The control panel is lastly fitted and it looks fantastic on the wall. They came in time and did a…read moretidy job. The application is compatible with my phone, and all the sensors are configured. The house is a lot safer to-night.

I called this establishment yesterday morning to inquire about their services. The owner, Danny,…read moremet us at the property two hours later. It is now the next day at 11 o'clock in the morning and the system is being installed. That is amazing service! My installers name is Mike. He is kind, courteous, patient, and informative. I've asked him a lot of new user questions And he is very patient in answering. He provided me honest and educated answers. The price of the system is reasonable. Danny listened to our needs and did not sell us more than we needed. He provided us exactly what we needed! I am thankful to these gentlemen for providing safety to our home! I highly recommend this business to anyone needing home or business security and piece of mind.

Really great experience (from start to finish) working with this family-owned company! When I say…read morefamily-owned, I mean that Mary, her husband, and their son will come to your house to install your new system. That level of family-owned. First and foremost, Mary has fantastic communication. When I initially sent my quote request, she responded quickly and thoroughly. Throughout the process, I had multiple questions (new to this), and she took the time to carefully reply to each question via email. This level of responsiveness is super important to me especially when it's a field I'm not knowledgeable in. There are a lot of moving parts when alarming a house and it was important that I understood exactly what we were getting. Her team did a great job installing our new security system. Everyone was very nice and professional. They took the time to explain everything and asked our input (regarding placement, etc.) whenever necessary. Mary carefully went through everything in the app to get me set up and familiar with the interface. They were also very respectful of our home -- offering to either remove shoes or put on their own shoe covers (we're a shoe-free household with small children so this is important to us). I also really appreciated how customizable everything was. There are so many different options that are offered with the security system (including a lot of automation like locking doors and controlling lights, etc. that we weren't actually interested in). If you're a newbie like me, I'll break down the basic security options. It helps to have some understanding of what's available before you get started. I was a little overwhelmed but Mary was helpful in answering my questions. Anyway, you've got a keypad that controls your alarm system (arm/disarm). You can do that via app (even if not home) or key fob. Then you've got your various sensors. Obviously, the door open sensors are a must. They'll trigger the alarm if someone opens the door (when armed) and is unable to enter the proper disarm code. Then you've got the option of installing window open sensors. There are also glass break sensors (generally, one per small room or two for large rooms) that will notify you if a glass break is detected (or if house is armed, set off the alarm). Finally, you've got motion sensors (these are automatically turned off when you arm your system in stay mode versus away). Assuming you'll wire the doors, you need to decide if you want glass breaks and if so, whether they will cover full home or just most vulnerable areas; if you want window sensors and if so, on all or some windows (might depend on your window type and vulnerability to window being manually opened and whether glass breaks might be sufficient); and whether you want motion sensors and which areas you want them to cover. I'd recommend doing some preliminary research/planning on how these tools might fit your home and what coverage is necessary versus overkill. It depends on your layout, etc. Next, you've got cameras. They offer WiFi-based cameras (operated through alarm.com) and standard wired cameras. Video doorbells too. We replaced our Ring with their doorbell cam to centralize our camera controls. You can have everything controlled through the alarm.com app for convenience. The app is great -- very user-friendly. Anyway, there are a lot of other options available as well that I didn't even delve into. Thought I'd share the basics to get you started. Don't hesitate to use this company! They offer free in-person consultations and fantastic service -- professional, friendly, knowledgeable, and responsive. Oh and their rates seem reasonable and competitive. Very pleased with this experience as well as our new alarm system! BIG THANK YOU!

I have been using them since 2018. They responded immediately to my phone message for quotes,…read moreinstalling my system just a few days later. They were professional, knowledgeable and polite. They even swept up and vacuumed before they left. Mary and Jimmy have been patient with any and all the questions I had. I was so impressed I had them install a system in my shore house and AirBNB. They recommended things I had never thought of that made being an absentee owner so easy. The cameras are exceptional and even caught a thief. Being a former LEO and in Security, I am impressed with their top of the line equipment and the monitoring company is fast! I highly recommend this company.

Friendly, knowledgeable and eager to help. Price was less than I expected. I have used them again…read morealready

I needed to get into a safe for which I couldn't find the key. I called Cothron's in the late…read moreafternoon, and they sent RJ out the next morning. RJ couldn't have been nicer or more efficient. He had the safe opened in less than ten minutes & made me two keys for the future. I was very impressed with everyone with whom I dealt, from RJ to the dispatcher to the scheduler. I will definitely use them in the future when I lose another key!

I've been with Central Security for almost a year now and my experience has been great. I waited a…read morewhile to write this review, because I wanted to makes sure the customer service was just as great if I ever had an issue. I found Central Security on Yelp. Patrick answered when I called for service. It was down to Central Security and another home security company. Patrick explained everything to me and answered all of my questions. I was very appreciative of this because this was my first time owning a home security alarm system. I really love that since this would be my first time, there's no contact. I love that they believe in earning your business instead of being nice upfront and then not having to work to keep your business, because you're trapped in a contract. I signed up with Central Security and paid for my equipment upfront and my cameras. I just pay monthly for the active monitoring. One time after I was approached by another company a few momths after I been with Central Security, I called Patrick and let him know and he let me know he value my business and gave me a fair renegotiation on my monthly fee. The next month I bought another camera and has then install it. I'm also happy to report that the alarm does work I had a false alarm when I was away in away on a windy night and the wind push a an unlocked door open. The police ended showing up and the security center did call. Unfortunately I was sleeping at the time, but it was reassuring to know that the system really does work! I highly recommend Central Security. I've had excellent service, when they came to install the system they were punctual professional and fairly quick. This is the best deal in town with the fairest prices!

very prompt and courteous , excellent company Brandon and…read moreBenay are always helpful when we've had questions or issues.

This was a company that was a third-party courtesy patrol hotline for residents at our apartment,…read morewho were frequently unavailable for calls regarding the safety of the tenants and refused to cooperate with tenant complaints of illegal smoking as per policy reminders left by apartment staff for tenants to contact.

Security officers are active and do their patrol. Monica C…read moreis awesome, she spotted our office door unlocked at 8:20 pm, and informed the office.