After struggling with poor Wi-Fi coverage between the two floors of our home, Eric took the time to do a thorough assessment and gave us multiple options to consider. We ultimately decided on a mesh system, and the entire process felt very tailored to our home rather than a one-size-fits-all approach. He was extremely responsive, easy to communicate with, and on time. He explained everything in a way that was easy to understand and made sure we felt comfortable using the system before he left. He also tested everything thoroughly, which gave us a lot of confidence in the setup. The results have been a huge improvement. There is no more latency or lag during video calls, and our signal is now strong and reliable throughout the entire house. He is professional, knowledgeable, and left our home clean. I would absolutely recommend him to anyone looking to improve their home network. read more

Eric did such a great job at my house. My home had no ethernet wiring and I wanted to wire up a bunch of POE cameras and also provide 10GBE to ethernet jacks upstairs and in my office as well as add 2 10GBE APs for my ubiquiti setup. Eric's quote was reasonable, well thought out and easy to understand. Of the 4 bids I requested, Wire Genie came in the middle in price but Eric was heads and above in his consideration and scoping of the task whereas many other installers seemed to be guestimating effort. Eric had a number of helpful suggestions both from camera positioning to running lines for future use and he did a phenomenal job on running a POE Doorbell camera behind brickwork and only needing one access cut that, at his suggestion, we put a 2-outlet blank faceplate over for future access/maintenance if needed. All cables were carefully labeled and terminated into my server rack patch panel. Awesome work! read more

Eric is Wire Genie, and Wire Genie is Eric. I mention this because I don't like random contractors coming over to my house and do my best to find a trustworthy, competent professional in whatever respective field that I can contact from that point on. Eric is now that guy for me with networking. My home has never had good internet. It was built before internet was much of a thing, it's stone, has radiant barrier, outdated connections, nonstandard shape, etc. I prepped Eric for these challenges among others and told him I had very high standards. He was undeterred and we set up a consultation. Eric had to have really impressed me, as I let him drill through stone which is highly uncharacteristic of me. I now have rock solid WiFi both inside and outside my house ~600Mbps for an extended distance and constant speeds over Ethernet even faster than that. I highly recommend Eric to bring an old home up to modern technological standards. read more

Detail oriented, honest clean precise high value service. I had a mess from the builder in the closet and Wire Genie reviewed and quoted my solution on site for free and then delivered an amazing job. I now have every cable labeled and tested. Eric fixed poorly terminated runs for more consistency and I have solution that is future proof for upgrades. TRUE PROFESSIONAL read more

Wire Genie - All of my routers, switches and power moved into clean box above providing me with a usable closet space my son needed. Fantastic! - Home Theatre Installation Near Me

TLDR: Great installer, don't hire someone else until you get a quote from Eric. I needed ethernet run for 3 cameras 2 wifi APs and a couple other drops. My house has fiber, but AT&T installed the Jack in the upstairs living room, on the other side and a floor above the wiring cabinet (cat5). I decided to relocate Everything to an upstairs closet. I got 2 quotes that were within a few percent of each other. The other installer said they needed to cut drywall for 2 drops, or run one outside and the other on the wrong side of the room. They were also going to just run a line from the fiber jack to the closet, leaving the AT&T box out in the open. When Eric came to do his quote he got deep in all the attics, found that he could pull one of the drops with a duplicate coax, and the slanted ceiling on the other was decorative most of the way so he could drop in the right spot. He also offered to pull a new fiber line to the closet. It all turned out great. one camera needed a small outside hop to the right spot, but he made sure that was OK before doing it. He did a very clean install, labeled the patch panel, wired up the rack beautifully, and cleaned all the mess afterward. The only cut drywall was in the closet for wires to come out. read more

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This is the only low-volt professional I will work with in the Austin area. I had a legacy structured media enclosure updated, access points hung, and a few new runs of cat6 run. The job was not particularly large, but I wanted a clean install and the finished product was better than I expected. On top of the basic install part of the job, Eric cleaned up the network cabinet and rack leaving it looking better than I could have expected. The guys showed up on time, wore protective coverings on their shoes, and cleaned up afterwards. These sound normal, but in my experience fairly rare in this industry. Eric is a true professional. read more

Wire Genie - Rack, network switch install, cleaned up structured media enclosure. - Home Theatre Installation Near Me

Eric did outstanding work for me at both an office and a residential location. My network panel went from a birds nest of wires to an absolute work of art. Can't recommend Wire Genie highly enough! read more

Eric at Wire Genie did a fantastic job installing multiple Ubiquiti cameras, APs, and a new rack for my home network. Eric is very knowledgeable about different network devices and installation methods and he always explained options and provided pros/cons to help me make a decision. My attic has very limited space so this was a trick job, that didn't deter Eric. He was professional and persistent, and the final installation was even better than I expected. read more

I heard today that Yelp had removed (and ultimately restored) my stellar review of Eric/Wire Genie ... VERY disappointing!!! I rely on Yelp to help me find the best skilled people in each trade, and to hear they removed my glowing report on Eric is worrisome. I am an average user/customer looking for unbiased, 'crowd-sourced' info that will help me select qualified tradespeople. Eric is one of the BEST people I found in an 18-month period where I hired many different trades, including really bad ones who stole from me. Yelp staffers - please help us maintain a reliable place to find these legitimate reviews! Thanks!! read more

For years I've wished for someone who could "JUST MAKE THE INTERNET WORK!!!" and finally I found him! Eric hardwired internet to a couple of spots in our last house so when we moved he was one of the first people we called. He hardwired a bunch of rooms (luckily the new house had existing cabling we could build on, which I would never have know myself!) and did a beautiful job mounting, wiring and calibrating our TV and surround sound. He even managed to get a hardwired speaker across the room without making any holes by temporarily removing some lights and using the existing holes to guide the wire through! This is a perfect example of how he operates! Fantastic! read more

Eric with Wire Genie is hands-down the best low-voltage pro I've ever worked with. He's helped me with two Cat6 runs, a fiber optic installation, and a beautifully designed, permanent outdoor audio solution--all done to the highest standard. The fiber run was especially challenging: Eric managed to get it from my upstairs office all the way to behind my downstairs TV, routing it cleanly through the wall adjacent to a chimney on the complete opposite side of the house. The finished product looks fantastic and works perfectly. Eric is professional, methodical, and genuinely friendly. He treats every job with the same level of care and pride, focusing not just on functionality but also on aesthetics and durability. He uses top-notch materials and makes sure everything is built to last and looks great. If you want the job done right, by someone who truly cares, I can't recommend Eric highly enough. I wouldn't trust anyone else with my home wiring projects. read more

The owner, Eric, is fantastic! I gave him an idea of the fairly straightforward Ethernet install I wanted in my house, and he went above and beyond across the board: Incredible attention to detail, very transparent in his process, very responsive, and very knowledgeable. From the initial consultation to the day of the install, he made sure I was getting exactly what I wanted, right down to every last detail. That's top-notch professionalism if you ask me! I give Eric and Wire Genie the highest of recommendations and will absolutely be going to him for any future low-voltage projects. read more

Eric is in a tier of his own; responsive, great attention to detail, and just an outstanding dude. I had just moved into my two-story house and wanted some cat6 cabling & fiber installed throughout. While planning where I'd like the drops, he was transparent in his thought process and considerate of the number of holes he'd have to punch into the drywall (in the end only one!). During execution he was thoughtful of his surroundings and judicious in when to consult me on preferences. Given my attic situation, he also ran some conduit for ease of future installs. He has an eye for clean work and the installs turned out better than I would've hoped. I'll definitely be calling him up for my next wiring needs, probably some cameras! read more

Eric was awesome! He helped me with several projects, including in-wall wiring for Internet APs, running wires and connecting outside security cameras and doorbell, and moving my cable modem wiring so I could relocate all of my networking hardware. He knew how to keep any necessary mess to a minimum and did a great job leaving everything clean. He is very detail-oriented and made sure that the cameras were aligned "just-right". He is very knowledgeable about network hardware and compatibility. He's also just a nice guy to talk to and is patient answering questions. :) Everything is working wonderfully and my Internet speeds are SO much faster in every room! I highly recommend Eric and will 100% call him with any future projects. read more

I wanted help updating my networking equipment to a Unifi system and installing two cameras that required new cables to be run. Eric came by and gave me an initial quote (extremely reasonable rate) shortly after reaching out and was great at explaining the steps in the process. When installation day came around he arrived on time, communicated clearly, and we decided to change the plan a bit to better meet my needs. He worked fast but ensured the product was up to his and my standards. He went above and beyond and I would absolutely hire him again. If you need any networking or AV install help, Eric is your guy. read more

Eric did a really quality install of Ethernet cabling and drops throughout the house. He provided a great value for a custom job in one day. Would highly recommend for any of your audio, video, internet or cabling needs at home. read more

I just wanted to say that Eric (Wire Genie) is fantastic. Did both AV and Ethernet work in my home. He was transparent, thorough in both his evaluation during his consultation and the actual work done, but most importantly he's came off as a great person that took pride in his work. Would hire in a heartbeat for any future work. read more

Eric went above and beyond installing my home network. Now that it's been in operation for a few months I couldn't be happier. I get clean wifi throughout my house and into my garage, I have wired drops where I need them, and the system is rock solid. Will definitely be using Eric again! read more

Eric was the best. He went above and beyond. He pulled wires through the house and ensured our wifi speeds were amazing using mostly equipment we already had. He communicated through each step of the process. We purchased Sonos speakers through him and he even suggested we wait to upgrade certain elements to see if they improved with the new wifi setup to reduce unneeded spend. He patiently worked through a tech snag, stayed late until the job was done, and charged us only what he quoted. He never rushed, always wanting to make sure we were happy and knew how to navigate what he'd done. Amazing work. Hire him! read more

Summary: Absolutely no complaints and excellent work. I'll be calling Eric again if I ever need similar work done in the future. Worth every dollar. In detail, I recently moved into a new house and wanted to add Cat-6 drops to several rooms and run them all to a closet. I also asked him to prep the closet and exterior for an eventual Google Fiber install. I wasn't sure exactly what to ask for but Eric was nothing but easy to work with. He did a free consultation and let me know exactly how he'd do what I asked and was clear that the closet I'd chosen to install the enclosure and run all the new cat-6 to may be tricky because of the way the roof was shaped. On the day of, Eric was on time and communicative the entire time. The quality of his work is excellent, down to details like lining up the new wall plates with existing power outlets on the wall where he could. He dealt with some strange wiring choices made by the previous owner without issue and even cleaned up an old coax cable that had been run along the bottom of a wall. It wasn't something I expected but definitely appreciated. I now have a plastic enclosure mounted in the closet, all the Cat-6 run well and labeled at the wall and in the closet, a pull cable for the fiber installer to use, and he even added a second pull for the electrician to use when I run power to that closet. I can't stress enough how easy the entire job was to coordinate and the quality of the work done. read more

The Wire Genie will grant all your networking wishes! I had a relatively simple job in needing a new ethernet connection for my office as well as an additional ethernet connection to extend my wifi signal through my house. They showcased exceptional customer service and knowledge on how to best approach my problem while accommodating my needs. In the end, we needed to put cable through the closet, coming from outside. The solution was elegant, because while it could be easily shoved behind all my closet junk, they still hid it behind a shelf, so even in the closet, the wire was concealed. Poof, wish #1 granted by the Wire Genie. So, while I knew it was a relatively simple job, these things can take time. They made the process very hassle free, and more importantly, fast. Generally, speediness isn't a quality I often look for, because I want the job done right. I am willing to put in that extra dollar for the time and effort. So wish those extra touches like the one that I already mentioned, I was honestly impressed with how fast everything got done. The job looks great (or honestly, barely noticeable any work was done, which is kind of the goal with these things) at the snap of the fingers. Poof, wish #2 granted by the Wire Genie. Okay, so you want to know wish #3? It's cost. And it's a Genie so you want it all to be free, but this is the real world, so we can't have that. Yet I still feel like Aladdin, getting away with the steal. I got a great price that I wasn't expecting, so I'm calling that a win. Not a real genie from Mesopotamian lore, but just about as good as it gets: My story came to a happily ever after, after all. read more

I want to preface this review with the fact that no one from Wire Genie asked me to write a review which, quite honestly was refreshing. I was totally impressed throughout the entire experience with Eric and Wire Genie. From the initial consultation through job completion, he was professional, friendly, accommodating, considerate and knowledgeable. Eric relocated our modem and router to a more central location. He also dropped three CAT6 lines: one in my office, my son's room and the media room. He wore shoe covers, vacuumed all dust, and neatly removed and rolled up all the old cables. He labeled all of the new cables with a label maker which my OCD absolutely loved! Once he was done, everything worked perfectly and was so organized and tidy. Truly professional. I can't recommend Wire Genie or Eric enough. He takes pride in his work and does it right the first time. read more

I recently had Eric from Wire Genie install 3 big screen TVs in our office here in Austin. He did a fantastic job! Very professional, prompt, great communication, fair pricing, overall just a wonderful experience. He even cleaned up after himself! I couldn't recommend them more. read more

Wire Genie - 65" Samsung in a conference room. - Home Theatre Installation Near Me

I give Eric a 10/10 on the entire process. He was responsive when I first reached out. He planned a time to come out and made sure he would be able to complete in the same day if needed. We walked through my 7.1 surround sound setup, which needed to be wired through my ceiling and fireplace. I supplied Eric with mounts. He gave me a fair quote and I gave him the green light. His attention to detail was refreshing to see. From wearing shoe covers in my home, covering the furniture and tv in plastic, cutting minimal and clean cutouts in the drywall (while holding a bucket for catch dust) to labeling all of the speaker wire going into my receiver. He got it all done in one day and kept me up to speed on how it was going. I am thrilled to find a small business owner who does outstanding work. He also did my upstairs media room with a 5.1 setup - crushed it up there as well. Thanks Eric! read more

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Eric from Wire Genie did an excellent job installing a new Ethernet wall plate in my office, pulling wiring from a pre-existing setup in another room, including routing wires through my ceiling. The work he provided was timely, reasonably-priced and has helped my main PC enjoy the full benefit of the Gigabit Ethernet that our ISP provides. Can recommend! read more

We have an extensive outdoor living situation and have struggled with WiFi coverage in our house and outdoors throughout our yard. From the quote process all the way through solution installation Eric was exceptional. He was first to respond for a quote, was very reasonably priced, and came to the table with common-sense solutions using much of our existing equipment. Installation was seamless and our entire 1/2 acres is lit up! Great experience. Use Wire Genie. They rock..... read more

Wire Genie was responsive, easy to work with, and communicative. Transparent about wiring challenges and worked to find the less expensive and least intrusive solutions. read more

After trying to do some networking work myself, I came across an issue I wasn't prepared to do myself, I had Eric come by for a quote on the work needed. It was a simple ethernet cable being run from one floor to another, but due to the walls not aligning, I needed some professional help. He provided me with a quote on the work that I needed to have done and didn't push for more (which is refreshing). He then showed up to do the work early and was done quicker than I could have imagined, despite me asking additional questions on how to improve my networking situation at the home. He cleaned up the work area and provided a better solution than I had considered, merging my upstairs ethernet port with the coax outlet, making it look cleaner than I had expected. I would recommend Wire Genie to anyone that values honesty, straightforwardness, prompt responses and thorough work at a great value. Thanks for your help, Eric! read more

Wire Genie made my tv cables, plugs, wires & stands all disappear! A clean, professional and quick installation; I am totally impressed with their work, as well as their attention to my requirements. Eric is detail oriented and ensured we both understood the options, including future potential additions like the sound system. I absolutely recommend Wire Genie for all audio/visual needs. read more

Wire Genie - Home Theatre Installation Near Me

Eric was a professional and I would recommend Wire Genie for any job. He did some cat5e replacement for me, adding cat6, cleaned up a lot of excess cabling and replaced all my wall plates. He was honest about the job, the pricing and his quality was top tier. read more

Eric is very professional and got my job done on time. I highly recommend them for all audio/video projects

Eric installed ethernet in our house and tidied up some exterior cables. He took 90 minutes on his initial estimate, and was very up front about where he would have to cut into the walls and how many times. The estimate / proposal he sent was ultra detailed and a great contrast to other respondents' estimates. He was on-time, neat and tidy, courteous and did a great job. I don't know what more I could ask. If only all contractors were this easy to work with. read more

I hired Eric to do a few things including running cat6 cables to a central location inside the house, install some PoE security cameras, and add a few ethernet jacks throughout the house. He was prompt, collaborative, respectful, and thorough. Couldn't be happier with the work he did. 10/10 read more

Other small businesses need to be taking notes from Eric. I needed a single ethernet run in the house, and no cabling/wiring vendors would touch the job. Eric gladly agreed to do it for a minimum fee, which is a smart solution to make small jobs worth the time. He let me know what time he would arrive down to the minute, only five minutes late from the original time. He went up in the attic and inspected the outside of the house, then gave me various options for the run. All of this was clearly packaged up and explained. The finished product was top quality. I used to contract cabling vendors and have seen it all - it doesn't get any better than this. He ran a cable on the outside of the house in a visible location and made it look nice and neat, which is hard to do. When he was done, he gave me some free consultation on built-in speakers and home theater stuff. read more

The entire process was a 5 Star experience. Eric came out to look at project, sent out an estimate, scheduled the repair and communicated along the way. Eric was professional, knowledgeable and competitively priced. I would highly recommend his services. read more

Eric went out of his way to help me with my tv issues. He made himself available right away and charged me an exceedingly reasonable amount. I highly recommend Wire Genie for your projects. What a great experience! read more

Eric did a fantastic job. He gave me an estimate for the work I was asking for, but also suggested some alternate ways to accomplish what I wanted (that ended up being cheaper). He kept me in the loop as he was working and had great attention to detail that went above and beyond what I was expecting. Highly recommend! read more

We reached out to Eric from Wire Genie for wifi issues we were having .. slow and intermittent depending on where you were in the house. Eric was very timely with responses and then after assessing the situation and providing options and a quote we decided to move forward with him. Out of the companies we consulted with Eric provided the best options with both balance of cost and performance. The decision was to run external ethernet to our office areas and move our wireless satellites to create a better mesh system throughout the house. He is extremely knowledgeable and runs his business in a professional matter - continually covering shoes and keeping everything neat and clean, letting us know when it will be louder due to drilling, and he kept us up and running with internet while working. He also kept all of the cabling discreet and organized throughout the inside and outside of our home. Prior to completing he walked us through what he did, verified everything was optimized and working as intended, and answered any questions we had. Everything is working great and we couldn't be happier. We highly recommend Eric from Wire Genie and look forward to working with him again. read more