This location is staffed with some really patient, friendly, well-trained, and knowledgeable folks…read morethat will explain things to you and help you out. I go in here pretty regularly to make deposits and once or twice a year to discuss or learn more about financial planning. Schwab checking rocks, their retirement saving plans are legit too. I really love their customer service for both of these services.

I just learned of Schwab's High Yield Investor Checking account this afternoon as I was researching…read morethe best cards to carry while traveling abroad- and it sounds *amazing*! Schwab's checking/debit card comes with free ATM withdrawals around the world (the fees are refunded to your account), and regular debit purchases at stores and stuff as I was told have no FOREX (foreign exchange) fees. I had a snaffoo with the online registration (which is actually super simple), so I called their 24 hour helpline-- I was amazed I didn't get someone in a foreign country. The broker I was on the phone with was a real person, and he was so darn cool and I can't begin to tell you how helpful he was. ***Total call time: 1 HOUR 45 MINUTES of him giving me the 411***. Isn't that crazy? He walked me through registration, confirmed on his end that I was set to go, explained the processes of how the brokerage-checking account I signed up for works, how deposits work, how to expedite my checking card coming in the mail because I'm going on a trip soon-- and then.. The best Investing 101 lesson I've ever had. I took these classes in college but it all went over my head. He explained investment strategies, the definitions of everything, how to use their online tools-- basically demystified something I tend to stay away from dealing with, and made asking questions really easy. ... I don't remember his name, but (I think) he works in the Indianapolis office. and that he was 24 and super smart. I really felt like I have having an over the phone class tutor who was really supportive and patient. Best customer service I've ever had. I called back in to try to ask that he gets sort of recognition (each time you call you may get a call center in a different city) so they are going to track him down. But thank you so much!! and I'm excited to get my card and avoid all the transaction fees!

I've been with AAnderson Insurance, in my case with Amy Anderson Young, for several years since my…read moreprevious broker departed from my insurance at the time and transferred my policy to a different agency. To be honest, at the time I was resistant and had every intention of canceling my policy. However, Amy reached out to me and heard my concerns and committed to earning and keeping my business. To be honest, that's exactly what she's done. She's a broker. This means that she represents multiple agencies and works to get you with the one that will best meet your needs. When I first started with her, I was with a different agency that decided to get out of personal lines. We got with a different agency and I likely ended up with better coverage for the same price. I've not had a claim since she's been serving my insurance needs, but anytime I've had a question, concern, or problem she's responded in a timely manner and gotten a quick and easy resolution. There were a couple hiccups when I transitioned to a new company, but she worked through them and made sure everything was good and I was protected. She's friendly, attentive, and responds quickly. She makes recommendations, but she's not constantly trying to sell things and she has a nice balance so she's never intrusive. I'm admittedly a fairly stable customer. While prices matter to me, I tend to be fairly stable and don't tend to shop around a lot. I also pay my bills on time. I'm probably someone who is most concerned about customer service and Amy has been top-notch from day one and has done what it takes to earn and keep my business. I'd definitely recommend her and/or her agency - she offers home/rental, life, auto, motorcycle, umbrella insurance, RV, and Boat/Watercraft.

We've used first merchants Bank for many years. Jason takes care of us and our accounts with a very…read morepersonal touch. It's a throwback to excellent service.

I as well as my family have banked here for many generations. It still has the small town feel…read morewhere they know your name and are overly helpful. I've gotten my mortgage though them it was a piece of cake. The Manager Jason always goes over and beyond, he is just super pleasant. The staff are nice and helpful. Definitely recommend if you are searching for a bank.

I can't say enough about the manager SUE and all the staff !! So incredibly caring and helpful! A…read morereally family small town feel , great banking experience!

Just switched to HomeBank and opened my account at the Mooresville Branch!…read more I'm already going to switch banks!!! I asked if I could use my debit card to fund my new account, like I have my last 2-3 accounts. The answer was YES, no problem! Yeah, no problem for them but for me or you, they ran my debit card as a cash advance instead of a debit card. No word of there may be fees or even telling me they was running it as a cash advance. Like I said I've opened my last 2-3 accounts at other banks with zero problem and 0 fees! But beings they ran it as a cash advance (like you would on a CC) I was charged a 3% cash advance fee by my bank! If I'd been told I'd known there was a 3% fee and would have stopped across 67 and withdrew the money for free! Instead now I'm out $90 and guess who don't care because some how I should have known that they run your card in a way that NO OTHER bank does!!! Really thought I wanted to switch to a smaller "Hometown" style bank but not if they do things completely fu$&@$@ ass backwards, than any other bank! So thanks for nothing, Tessa! Or should I say, thanks for costing me $90!

Eddy an his staff are great to work with. they listen and concern about your needs. They are easy…read moreto talk with and are want wjat is best your business.

Was able to visit the office and meet the staff. I was provided information to consider as life…read morecircumstances change. I am impressed with how seamless adjustments were made with technology and the patience with my questions. Friendly caring agent and staff. Easy free parking and quickly helped me get back to my day!