1. Stratus Building Solutions of Cincinnati

    1. Stratus Building Solutions of Cincinnati

    0

    Cincinnati, OH

    Stratus Building Solutions of Cincinnati

    5.0 (1 review)
    Closed Closed
    Updated 2 months ago

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    Services - Stratus Building Solutions of Cincinnati

    Commercial deep cleaning

    Commercial move-in or move-out cleaning

    Commercial standard cleaning

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    1 year ago

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    We needed our basement clean because it was so dusty and dirty from the construction of the house…read more We had several companies come out for a quote and we chose Cincinnati maintenance. Not only because their quote was reasonable, but Eddie, the actual owner, did the quote and was incredibly personable and respectful. He took his shoes off after leaving our dusty basement after reviewing it so that he would not track the dust into our house (without even asking)- NONE of the other representatives from the other companies did this! And there was no up selling etc. Anyway, the work itself was very well done! They were timely, courteous, and explained what they will be doing and even explained what they did after. They also offer a 10 day warranty if you weren't happy with the cleaning and would come back which is incredibly nice! Our basement floor is no longer gross and we can finally setup and enjoy our basement. I HIGHLY recommend Cincinnati Maintenance in a heartbeat.

    My fiancée priced a couple of places. One business showed up but didn't stay at the door long…read moreenough for me to answer. Plus they had bad reviews so I didn't want to go with them. Overall Cincinnati Maintenance was our best pick. So glad we went with them. We scheduled for a free estimate. Jesse was very professional and did a great job on our carpets. It took him an hour. We only had two bedrooms and a hallway that needed cleaning. The pricing was reasonable and the carpets were super clean/soft. I highly recommend them!

    Howard's Cleaning Service

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    I just want to preface this is the first time ever leaving a bad review in my life. Don't use this…read morecompany if you are looking for good quality or customer service! We were told carpets would be dry in 3 hours and they took over 40 hours to dry. Then once carpets dried, every stain was just as dark as before they cleaned and there were chunks of dog hair on floor. Called and complained, they said they would be back out next day to redo the job. Another 40 hours later, after everything dried- carpets still looked the same. Just to humor myself I used my little green portable carpet cleaner on the steps only. The water was black and I got chunks of dog hair up. The lady told me that unless you vacuum your carpets EVERY SINGLE DAY, there is nothing they can do about this...?? I then had my husband call and ask for some money back or them to come back out and do something different. We spent 320 dollars so this was a huge amount of money we are talking about here. My husband called and said "Wow, that lady was extremely rude. I'm not talking to her if she's going to treat me that way". I then called and she said, "Mam I literally just talked to your husband for 10 minutes about this. I'm not giving you you're money back and we already came out twice." I have never been so unhappy with a service or company in my life. Customer service 0/5 all around. Not only was I not offered a refund but not even 50 dollars back, half back. Nothing. In fact, I was handed attitude and nothing more.

    Did not pay attention to requests to return items to where they found them…read more Did not change one bedroom's linen. Did not empty all trash containers.

    Stratus Building Solutions of Cincinnati - officecleaning - Updated July 2026

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