I'm unique in that Dr. Deb Holubec has treated me (15 years ago) and my daughter (the last three…read moreyears). I didn't see much benefit from her treatments as the epidural steroid injections didn't have a positive effect. My daughter, however, has several chronic illnesses and has had more extensive procedures at RPC. Dr. Deb did the WRONG SIDE of her back the last time she had a rhizotomy. She woke up in excruciating pain after the procedure on the healthy side of her back. After realizing her mistake, Dr. Deb put her back under to do a few areas on the correct side, but she couldn't completely do it because "It would be too much" for my daughter. Fast forward a couple of years later, my daughter is now 17 and leaving for college in a month. She hoped to get the procedure done again because her pain had returned. If you have chronic pain/illnesses, then you know how challenging the entire physician process is - and the reason we were willing to try her again. I call to make an appointment, but they insist on a referral. I explain our insurance doesn't require it and am told, "It's an office policy." So... despite the urgency, I get in quickly with our orthopedic doc; he rolls his eyes at the policy/requirement but sends the referral over. I follow up with Dr. Deb's office to make the appointment, and this NIGHTMARE of an office admin, Dorothy (?), tells me they won't see Ashlyn if we don't show Ashlyn's insurance card. She's a minor and doesn't have an insurance card. We've always used mine or my husband's. Besides, we've never been asked for this - not once. Not at MAYO CLINIC or any of the 100s of appointments I've taken my daughter to in the last five years. I ask her to work with us because we're in this time crunch, and the best she's willing to do is put my daughter "down as self-pay." I tell her we're not self-pay, we have valid insurance. No one has ever demanded this before. Then this NIGHTMARE tells me to go to a military base and get a card; otherwise, it will be self-pay. She argues with everything I say, even about Ashlyn getting the procedure we seek. She rudely talks over me and everything I try to say. She refuses to let me talk to someone else in the office. Finally, I tell her I want to speak to Dr. Deb, and she says, and I quote, "Dr. Deb is not going to speak to you unless you have an appointment." I tell her to remind Dr. Deb that my daughter's back is the one she screwed up and performed on the wrong side and to call me (wondering now if she even knows who that is or how often this happens.) Still waiting for my call. I've dealt with difficult people, but this office admin is a straight-up B, and no one should have to deal with her when seeking care for themselves or a family member. She's in the wrong field. From other reviews (check Google, too), she is a long-standing, known problem, and the physicians here simply don't care. Poorly done Regional Pain "Care" Center.

Dr. Jerry Holubec is without doubt the most attentive and helpful physician I have seen in a good…read morewhile. I have COVID and the support I have received from Dr. Holubec is unrivaled. If I am having a problem or question, I text him and he calls me within minutes! He was willing to prescribe Ivermectin for me while my primary physician literally told me "Take Tylenol every 6 hours and if that doesn't work, go to the hospital" No joke. If you need COVID support, please reach out to Dr. Holubec!

Dr. K and Nicole are a dream team, truly brilliant, nearly pain free and happy since I've found…read morethem !!

This place is great for any muscle or joint pain. Very knowledgeable staff and professional to help…read moreyou. I had shoulder injury from playing baseball and they helped fix all my tight areas.

I am extremely disappointed with the Allen, Texas location. The chiropractor in the same facility…read morerecommended me to them and the doctor wanted me to do an epidural for lower-back pain. The doctor wrote me a prescription for same pain killers after taking a urine sample. That urine sample incurred a cost of almost $6000 since their partner Durango Labs ran more than 25 tests in order to make sure that I was not addicted to medicines already. Most importantly, their didn't submit the medical history paperwork to my insurance company. I am now on the hook for making these payments. Over the last 3 weeks, I have made more than 15 calls but always get the voice mail of the billing department. The front desk says that they can't help me and need to wait for the billing department to answer who never returns my call. After my initial review on 5th January, the head of the practice got in touch with me and is working to resolve the issue. I have now increased the stars from 1 to 3 inspite of all the anxiety they caused me.

Great experience, very professional staff, caring doctors, I highly recommend dr G for any pain…read moreproblem!

Pain Treatment Institute is wonderful. I have found the best Doctor who really cares about finding…read morethe best way to treat my chronic pain. His name is Doctor Preston Harmon. His P.A., Devon, is so knowledgeable and also caring. Laurie, who works the front desk and does everything she can to help you, is great. They all go above and beyond to take care of their patients. THEY ARE THE BEST!!

I was going through a really hard surgery on my right shoulder and could not get the pain under…read morecontrol. Went to see Dr Harmon. He listened to everything I said and help me work through the pain. I have a very high tolerance to Pain Meds so I have to have a very heavy dose to even feel the medicine and get relief. I was to the point where I was suicidal because the doc who did my surgery could not help and everything else that I was taking did not help. Dr Harmon listened and helped me get on the right pain management to take care of what I needed and helped me realize that I can live thru the pain and heal. Everyone in the office was helpful and cared. I would recommend this doc and his office personal. Great people willing to do what it takes to work, Jerri Wortham

I met Dr. Brock in 2018. I lost my wife, Carol, in 2017. I was not in good shape or spirit to keep…read moredealing with my chronic back pain. We talked about the type of care I would need. He did not rush me at all. At the conclusion of my appointment, he asked if he could pray for me. It was the first time, any doctor prayed for me. To help me through my grieving. I felt that Doctor Brock showed me a compassionate side of him, which comforted me. Every visit with Dr. Brock, he prays for me at the end of our time. I have wanted to write this review about my time here, now, it's done! Every member of the staff in the office has shown me the compassion that is so important in all they do! To all of us old guys and gals, who really need the care, This office, will give the best that they can give, every time. God Bless each and every person that walks into that office.

great doctor Dr. Brock is. He is EXTREMELY SMART & cares for his patient! No doubt about that. Then…read morethere's there is the young lady that usually sits to the left when looking at the two ladies that does billing. DO NOT TALK TO THE YOUNGEST ONE! DO NOT ASK HER ABOUT GETTING YOUR MEDS SENT IN. More than one occasion I have asked and always told we will get back to you. NOPE AND NEVER. Today my pharmacy is calling to get these meds filled because 3 days ago she said she would. Wonder what would happen if Dr. Brock delayed her paycheck just because. Thats how I feel. After I finally had a phone call I learned there was a family emergency for the doctor. I get that and understand the doctors needs to be there. Yet that lady I asked about my meds and told me she would get back to me dropped the ball not finding anyone else to get me meds sent in and gave me excuses. She did nothing about it on Tuesday. Nothing till I had to bother the doctor on his cell phone. I'm sorry doctor that I did that but I come to you to be functional. I'm asking for hand written scripts as if you dont do it yourself that lady will mess it up. Do to me now having to chase this down I had to reschedule my dentist appointment and it's costed me $50 all because SHE couldn't implement and or empower herself to do it follow up with what she said she would. TYPICAL

Dr. Benae is amazing. I had C4,C5,C6 and C7 replaced and he informed me exactually what he expected…read moreand what i could look forward to. It took about 6 weeks to recover ( not fully..I'm still working on that) and very little physical therapy. I chose do most of mine at home at my pace ( had a great previous physical therapist that guided my way) His office staff is super sweet, knowledgeable and accommodating. They go out of there way to answer your questions and if they don't know they will find out and call you back. Thank you, Thank you, Thank you for taking such great care of my husband's pride and joy.. MY neck

From the owner: North Texas Brain & Spine Specialists is the leading clinic for treating neck pain, back pain, and…read morediseases of the brain. The clinic is rated very highly by former patients as evidenced by 4.9 rating on Google Reviews. on The clinic is led by Chief Neurosurgeon Dr. Jean Louis Benae, MD, FAANS, FCNS, FICS who has been voted by his peers to D Magizines Best Doctors list and is an industry-leading neurosurgeon/spine surgeon with over 15 years of experience treating the brain and the spine. Dr. Benae has also been voted "Best Spine Surgeon" by LIVING Magazine for 10 years in a row by the Readers Choice Awards. Dr. Benae is Triple-Board Certified and brings his extensive training and expertise in the field of neurosurgery & minimally invasive spine surgery in treating patients with many different and complex conditions. Dr. Benae treats those suffering with Neck Pain, Back Pain, Cervical Disc Damage, Spinal Stenosis, Bulging Disc, Back Trauma, Degenerative Disc Disease, Traumatic Brain Injury, Brain Tumors, Hydrocephalus, and Subdural Hematoma. Our providers have a conservative treatment protocol and we offer many non-invasive solutions for your neck/back pain concerns before taking the surgical route. Contact our office today to schedule an appointment to discuss your concern.

The caregivers here are amazing from a medical and emotional standpoint. We used ketamine…read moretreatments and they have been life changing to say the least. Plus they are very accomodating to a family's changing schedule. Psychedelic treatments for mental health are the way of the future, but ketamine is effective and available now. There is no need to suffer alone.

From the owner: Renew Health provides Ketamine infusions for mood disorders such as anxiety, depression, PTSD,…read moreSuicidal Ideation, addiction Cravings and chronic pain.

I've had nothing but issues with this doctor and staff. First of all he doesn't examine patients,…read moreno one takes vitals when you come in. There is no in person front desk person. The office is using a screen with a staffer that checks you in, and takes your payment via a monitor. Also I am only given an email receipt because the Dr. Farrell said he read somewhere that the printer ink can cause cancer. On one occasion they didn't know I had met my deductible because they didn't have a record of payment. I had to go through my bank statements to show them I had paid. The staff doesn't know how to log on to the Texas Health portal to retrieve records and test results. The staff canceled my standing appointment because they didn't have my MRI. Also Dr. Farrell is always on his computer when in the room. The staff also insists that I fill out a form instead of the nurses, which is very annoying and frustrating when I'm checking in and in horrible pain. The doctor himself is nice and amiable but is just not a good doctor. I'm going to be finding a different doctor immediately.

Dr Farrell is the best. After being erroneously diagnosed by numerous other physicians, he…read moredetermined the cause of my extreme pain. I highly recommend him and his courteous professional staff.