A/c not working. Strickland sent out a tech who said there was no Freon in the system. There was a leak. Then asked if we wanted to add 3 lbs? Of Freon to the system for $240.00. I said hell no why add Freon if there's a leak? They then said that the coils in attic could not be fixed and a replacement could not be found, so the whole system would need replacing. This would run about $10k which we did not have at the time. They did not offer financing so referred us to someone else, who could have cared less if we got financing. My wife was handling the financing because I was at our other house in Arizona taking care of a water leak at the time. Anyway they wanted social security documents, bank statements and such which she gathered. When she contacted them on a Thursday they said they were busy, call back tomorrow. She had been without a/c for 3 weeks now in East Texas in September mid 90's. House was 90* inside. She called Friday, they said it was end of month; call Monday! A relative gave her the money for the install and they ordered the system which took a week. It only took a day to install, which was nice. The bad part was the greasy foot prints in the carpet from garage to thermostat and leftover installation materials left lying against the side of the house. I find it hard to believe that a a/c vendor does not offer financing. We own this house outright and have another house worth over 400k in Lake Havasu, Az seems like there should be a way to Finace a a/c unit. I wish we would have shopped around. Dave B. read more

I was quoted a price to replace a gas line from my lo gas tank to my hot water heater, it was over $3,000! I thought that was excessive, but they said it was because it would take all day, and so paying for the line plus two people to work all day was why it would be so expensive. Well, I thought this was a Christian company, and I had to have it done ( or take cold showers ! Brrr!) so I agreed. The next day, sure enough, two men came out with a ditch digger, and ran over and broke my metal ramp, and finished the job in about two hours! Great, I thought, now it won't cost so much. But, NO! They charged the same price. I called to talk to the business manager, and they said since it was a quote, they don't adjust the price- even though they were done in two hours. I'm looking for a plumber today to do some work- guess which business I am NOT calling! read more

Responded in a timely matter - kept me informed. Detailed oriented - courteous & professional Austin & Hunter did a great job. read more

I got a new arobic system put in the guys were fast and very knowledgeable ab ou but what they were doing didn't have any problems with them and they got it done in one day. I would recommend them. To anyone. I also cooked them lunch that day. For a great job. read more

Work scheduled and promised to arrive. No show... called the company, placed on hold for 5 minutes, excuse was called to an emergency. No courtesy call... I was not notified. Management needs to do a little training rather than keep a customer wondering. Communication! Communication! Communication! Communication! read more

Plumbers did nothing right they dont know what they are doing owner is never at work to answer calls

Called At 8:30 Thursday morning. They put me on schedule for Friday so I took off a day from work. I missed out on wages. They told me over and over they would be here. Again at 1:27 I said it's getting late. They said don't worry they will be there. At 2:30 called and said we aren't coming till Monday. Smart ass manger said well if I had a crystal ball for how long services would be that would help. read more

We have called them several times for jobs to be done but it always seems that we get the same response it will be late afternoon or after hours. So we finally bite the bullet cause we need them bad. Guy shows up a 5:15 wants to tell us he is still working on Easter call out pay. Excuse me its the day after Easter and its Monday No Thank you! Said it was 60 an hour for his helper and 120 for him and it would be more than likely a 5 hour job and he would have to come back tomorrow to fix it cause he couldn't get parts today. Really we called and told you what was wrong. No Thank You Strickland Plumbing! Never Again. read more