Fantastic movers! They were very responsive, arrived on time to unload a truck into our home. It…read morewas a HOT day and they were tirelessly to get everything in and assembled quickly and efficiently. Very polite! I would highly recommend them to anyone moving in the Cincinnati area!

Scheduled a move and they cancelled it 2 weeks before because the invoice wasn't paid prior to…read moretheir service. There was no notice or call before cancelling and the conversation I had with the person did not state I needed to pay the invoice to complete the service. When I called to inquire about the sudden email cancellation, I was notified my date was no longer available.

I can't recommend Jon and his team highly enough. They moved me from Cincinnati to Washington, DC…read morequickly and easily. They took great care of several fragile items and paid close attention to everything they loaded to make sure nothing was harmed in the move. Everything arrived safely too. AA Moving is a pleasure to work with, extremely reasonably priced, and very responsive to questions. I'd recommend them for any move, big or small.

From the owner: 5 star rated moving service. better business bureau accredited and insured. read more

By far the worse experience I have had with any company. They let boxes fall and did not secure the…read morecargo in the truck. When they showed up, I saw many lamps and boxes had shifted during transit and had fallen. Most importantly, they destroyed my $650 computer monitor, by allowing it to either be stacked with other heavy boxes (when it clearly had fragile written on it) or had let it fall when they were walking it in with the handcart, and of course have refused to pay for it. They also constantly complained about having to move boxes upstairs. And today, while trying to use our pull-out couch, we noticed it was broken from them struggling to move it. We used the Erlanger, Kentucky branch. Also, the customer service representative and supervisor both were incredibly rude people. I would never recommend this company, steer clear.

Multiple issues and overall bad experience…read more 1. I was under-quoted for my move, despite providing them with an itemized list of furniture, and items, and describing the square footage of my home. A one-day 10-hour move turned into 2 days and 16 hours total. 2. I was told that I would not need to empty drawers to prepare and that the drivers would take apart beds and wrap items for me and then was told that I was not fully prepared for the move by the drivers. They ran out of time and space on my first day, which resulted in furniture being left in my driveway for me and my family to get moved into the house at 9pm. 3. The movers did not move items to specified areas despite being asked and provided with pictures and I also had to remind them to take things repeatedly. 4. I was not provided with detailed instructions on how to properly prepare for the move, including cleaning out my deep freeze, the fact that they cannot move any paint, chemicals, etc., and that they cannot take apart exercise equipment to move it. I was not told until they were driving away that they could not move a treadmill because it needed to be taken apart and that they could not do this. Had I known this information, I would have taken it apart myself and would have been better prepared. I had to call a manager to come out to help resolve the issue which led to further delays. It comes down to poor homeowner education on their part to help prepare for the move and overall poor communication regarding what they can and cannot do. For larger moves, a on-site visit and estimate should be a requirement to avoid issues such as this as well as a pre-move call to go over the items and ensure that they are all prepared. This move was extremely stressful and was extremely expensive which may have been avoided had the company done their diligence in their estimates and in preparing the homeowner for the move. Terrible experience. I will not use this company again.

We recently hired them to move from Cincinnati to Columbus. Here's all the things that went right…read morewith these guys: 1. Their quote was lower than the national chain and the person that came out to give me the quote was very friendly unlike the national chain guy. 2. They came right on time on the day of moving. 3. They moved things incredibly fast and were very careful with our things. 4. They didn't charge us any extra for the 2 big things we added to the move despite us telling them upfront that we were willing to pay a bit more. 5. They were super courteous and willing to move things twice at our destination when I was not sure where I wanted things to go. 6. They got done really fast, got rugs to lay down to protect our carpets from tracking and saved us a bunch of money. All in all, I would highly recommend them and would use them again if I ever need to move.

we moved from a 14 room house in Cincinnati to a smaller house in Loveland. Carlton was truly…read moreamazing. They moved everything without breaking anything. They patiently placed things in several places until I was statisfied. They even took a poster carefully off a door and moved it to the new house where they placed it on the walkin closet. They were fast, efficient, friendly, and reasonably priced. Great mover!

Don's team was absolutely awesome! We were able to move out from a 1BR apartment to 2 BR house in…read moreunder 2 hours! Don is an honest and fair guy, and so are the guys on his team. What a great experience - will definitely use again and recommend to my friends!

Our neighbors used this mover. The crew parked a 40 ft. moving van against traffic and right in…read morefront of our driveway, completely blocking us from access to the street. It should be noted that there was PLENTY of room to turn around in the cul-de-sac and park in a manner that did not restrict our use of our own driveway. The driver then got out of the truck, threw his cigarette onto our driveway, and cut across our yard. When I asked the crew how long they would be there they replied an hour and a half. I let them know we needed to leave in 20 minutes. Needless to say, they did not move the van. The driver of this van was lazy and rude. If this is how they conduct business, I would not want to be one of their customers.

Horrible experience. 100% would not recommend !!…read more They did not properly wrap my stuff and caused damage but didn't want to take responsibility for it after and tried to push liability. Took a huge L. Stay away unless you're ok with risking taking high risk for their negligence.

I experienced the worst move ever with this company. Also, they have refused, short of a lawsuit,…read moreto resolve the issues that resulted in my rating. We moved on March 9, 2022. During the move floors were unprotected and gouged and scratched and walls were also scratched and gouged. A 3 piece wall unit was ripped apart without the connecting bolts removed. In addition, 2 of the 6 glass doors were broken. A dryer and freezer were both damaged and the freezer stopped working. Parts were left anywhere. For example, 2 futons were taken apart. At the new house futon parts were found in the garage, some in the kitchen and others in the basement. Shelves to a bookcase were not found. Trash was left behind in our yard after they left. This is not a comprehensive list, just the major highlights. I filed a claim, and almost 4 months later here are the results. The damages to floors and walls cost over $1600 to fix. They offer $0 to repair. The bookcase cost $1100 30 years ago, and $7000 to replicate. They offer $850. The freezer reimbursement offer was $60. I elected $10,000 insurance, but you see the results of my claim submission. Here is Moving Ahead's last reply to me: If you still do not find our current offer to be acceptable, the next step would be to begin the arbitration procedure, as outlined in the documentation you have already received. If you have any questions regarding this process, I would be happy to assist in any way possible.. Thank you, Steven Mutter General Manager T: (513) 591-9818 movingaheadservices.com The character of any company is evident in how they respond when they make a mistake. You judge for yourself. My advice, buyer be very aware with Moving Ahead!

Tony and his guys did a wonderful job putting my new bed together! And at an affordable rate. They…read morealso took apart and disposed of my old one beforehand. And were friendly as well. Thanks a bunch!

It's an always pleasure working with Tony and his team, happy to recommend his services to anyone…read moreinterested.

Do not use this shipping services if you are outside the US. I am in Montreal Canada and bought a…read more5k military artifact at Hindman's auction. Hindman referred me to this shipper. So I paid this company $350 for UPS shipping. Once they received my money they stopped communicating and then I called UPS and UPS told me the company had paid $28 to ship the artifact UPS "Standard" without insurance no customs paperwork for UPS and pocketed the rest of the $350. Completely unprofessional.

I recently used Total Pack and ship for shipping some items I won at an auction to ship to hawaii…read more They were great, good communication and overall just a pleasure to do business with, I would recommend them to anyone in that area who needs shipping services. Jeremy

Big Blue Moving was recommended to me by a family member who had a great experience with them. Our…read moremovers were Jordan K. And Christian M., and they were courteous, professional, and very quick! The gentleman took stellar care of our items and were very cooperative with our requests and preferences. I would recommend Big Blue Moving to anyone desiring an optimal moving experience.

This review is not about the quality of the service - our movers were fantastic! This single star…read morereview is about the integrity of the company. I was quoted 2 to 4 hours to move a 2 bedroom condo 6 miles away. It took 8.5 hours so my bill was $1,000 over my quoted price. Classic bait and switch as I told the movers what I was quoted and he said "Oh I hate it when he does that" and refused to address it or offer a discount in any way. We also had a videographer who wanted to film them moving for their website who wanted to talk the whole time and slow them down considerably adding more time to the bill. *Important note, I had everything ready to go when the movers arrived. **Also important to note, they did not damage any of my belongings or walls.

Glad I went with this company. Was quoted a good value for a 4 hour move with 4 movers. 5 guys…read moreshowed finished moving me from a 3rd floor 2 bedroom to a Townhome around town. Was loaded and unloaded fast, friendly and efficient. Movers were very hard working, kind and good dudes. I had a good amount of gym equipment they had no problem getting everything loaded and unloaded safely and quickly orderly fashion. Definitely recommend these guys for your next move. The owner was also a pleasure to work with via phone and messaging. I will be using this company again in the future for sure.

Trey and his crew are amazing. I appreciated their customer service, professionalism, and how…read morefast they helped me move yesterday. I highly recommend them! Jane R.