The cowboy running this shop is ripping people off big time, and is utterly unprofessional. I do wish I'd some online reviews before I went there! I went with a simple job - a replacement gear cable as mine had just snapped. He bunged one on but didn't tension the gears properly, giving me dangerous slipping when trying to ride. He refused to put things right, and only when I threatened to report him to Trading Standards did he give me a partial refund (nowhere enough to cover the cost of getting things put right at another shop. He was angry, offensive, rude, and a complete scam artist. Don't be lured in by the cheap prices and the possibility of a quick job, he will do it on the cheap and quick, or not at all, and you're the one whose life is at risk if you're riding a bicycle that isn't roadworthy because of his shoddy service! This bicycle was a gift from my mother before she passed away, so it is precious to me and I deeply regret letting him get his grubby mitts anywhere near it, as he so clearly doesn't give two hoots about the bicycles he works on! If you want any sort of customer service and any sort of quality then do yourself a favour and go elsewhere! read more