I've generally had great experiences at this Blick. The store is well stocked, reasonably priced,…read moreand a fun spot for creative supplies or small gifts for all ages. Most of the staff are helpful and kind. That's why my visit this weekend (Sunday, 11/2) was such a surprise. An older female-presenting employee with long dark curly hair yelled at me and my young son when we tried to ask where the dry-erase markers were, while she chased after other customers who had already said they didn't need help. I said, "That was odd... but," and tried to ask my question, but she immediately cut me off and began raising her voice defensively. The escalation and her incendiary reaction was shocking in a customer service setting. I had to walk away, and another employee quickly helped us find what we needed. When I went to check out, she ended up on the register. I forfeited my loyalty points and asked my partner to handle the transaction because she'd made me uncomfortable. I told him what had transpired on the way home and he said she was curt and dismissive with him, too. This has always been a reliable neighborhood art store, but that kind of behavior makes it harder to come back. Nobody wants to deal with the loose cannon in the office aisle!

Goated selection, these people know ball. Genuinely if you're looking for a good resupply on what…read moreyou need this is the place

Best gift and card shop in Beacon Hill! Friendly and helpful. Great little hosts you won't find…read moreanywhere else, like the martini ornament we found! Great shop!

this stationary store had so much stuff and it was awesome :). i will say it was a bit stuffy in…read morethere. they need the ac. i bought a cute notepad. the staff was very friendly as well.

The cost of clothing and jewelry is overpriced . You can buy locally cheaper . Quality and…read moreselections are nothing exceptional

Don't let it's small size fool you. This is the best store! Best ladies!! Don't miss!!!read more

We came here because my niece loves the store…read more.... It was my first time in the store, so I was intrigued. The store advertises itself as a place with no high end brands. MUJI's name in Japanese, translates as "no-brand quality goods." The brand mark and the brand name, which are well-recognized by designers, convey a certain image to people beyond factors such as the functionality, quality or value of the product itself. Mujirushi Ryohin was created in Japan in 1980 with the development of 40 products in the areas of apparel, household goods and food--which, as the name indicates, had no brand but were good-quality products. I thought the prices were not bad and the quality was good. My niece bought some writing instruments, which she loves.

We were in Boston for my birthday weekend. I knew it was going to be cold, but I don't know that…read moreI've ever been as cold as I was there in my entire life. After a day of walking around, I knew I had to find a scarf or some type of net gator. We stopped in multiple shops along Newberry Street with no luck. I had not been in MUJI before and was so impressed with the layout, the organization, and the selection. We found the much needed net gator, which was priced fairly and so warm! While the store was crowded, the flow worked well and they had a number of people running the cash register so the line went really quick. Would definitely go back and visit again.

When I visited Boston last week for a formal event, I realized I didn't pack a wrap to go with my…read moredress. After checking a few places I came across Sushma Handicrafts and Ada was so helpful! We unfolded almost every option before I settled on a reasonably priced and beautiful option.

Zero stars. Very bad customer service, predatory sales practices, and out of compliance with…read moreposting return policy that is required by MA state law. This kiosk advertises sale pricing, then hooks you into buying a far more expensive item, and then retains a zero returns policy, even same day when the overpriced item had not even been unwrapped or taken out of the bag. The return policy is not posted or communicated to customers. An exception was not honored despite the fact that businesses are legally required to provide refunds if the policy was not posted. There was zero recourse despite requests to seek management assistance. Horrific and illegal sales practices. Buyer beware!

I met with Andrew to get 6 pieces of artwork framed. Andrews is thoughtful--He has deep expertise,…read morepatience and guides without over-reaching. He really knows how to get you through the process. The office feels like they understand and love the craft and the artwork. I am looking forward to the end result. The prices seem reasonable for the amount of care taken when we explore options. Seems like you can't go wrong with the son of an artist--who is an artisan himself.

Dropped a framed print off for a new dust cover. Friendly people, quick turn around and fair price.read more

The nicest people in Boston that I've met!! Gale is such a sweetheart - never turning anyone away…read moreand always there with a helpful hand. They have a great selection of anything you need, the prices are great and the company is awesome. I would recommend this to anyone in a heartbeat - even if it was just for the conversation

Looks nice and I have heard good things about then, and was able to stop one when I worked in the…read morearea years ago, but their hours are just too restrictive: only M_F 9 Am 0 2:30 PM ??? Unless you work in the area, not really convenient.

I have ordered online from Make and Mend twice. Both times, the products were as shown, clean, in…read moregreat condition and were shipped promptly. I look forward to shopping there again, and I highly recommend it!

This is an expansion of their Kneeland location. Located in the former restaurant supply location…read morethis spot seems to specialize more in antique and reproduction furnishings than the other shop. First off, they've really done a great job making the location look a lot better. The flooring is nice, they seem to have closed off the creepy staircase that led to the basement, and they've opened a nice little loft to house more of their items. I was struck by the "new" smell of the store. A welcome change from the stuffiness that came with the restaurant store. they also seem to let more light in which helps add an airy feeling. The furniture they have here ranges from 150+ year old vegetable chests to brand new standing writing desks and everything in between. There are some great Tibetan reproductions and what I can only assume were temple doors. Considering the size and age of many of these pieces the prices seemed very reasonable. They also have a nice selection of knick-knacks including these cool reproduction jewelery boxes with mirrors that flip out and brass locks. There are silk place mats, table runners, fountains, HUGE vases, urns, exquisite pottery, and many other things. The center of the store has a low set table where they invite you to experience Kung Fu tea. though I didn't partake the variety was impressive and the people sitting there seemed to be enjoying themselves. I did like the selection of teas and tea sets in the area and purchased a cute brewing tea mug as a gift. I also picked up a bag of rose petal tea to go along with. Both were sold at great prices. The staff is friendly and knowledgeable. One of the owners gave us a tour of the loft and explained the origin of many of the products. He is clearly very passionate about the shop and knows a lot about the items and their manufacturing. It added to the experience and certainly made the pieces seem that much more special. What a great little shop and a marked improvement over the last shop to be in this location.

It's horrible but true. The very core of China Town is slowly rotting away and being infected but…read morestores that don't uphold the pillars of the community, Plastic, Bamboo, and Sketchy. Slowly stores that used to sell low cost items and wrap items in Chinese dailies are being replaced by places selling "quality" products. The restaurant supply store that was here previously was fantastic and somehow managed to hold out while the other stores were replaced. The new store is just random. A number of the items, from vanity screens to wooden chests are interesting but the entire location has an odd layout, pricing is well above a casual purchase and I can't for the life of be understand who they are trying to cater to. Perhaps with a bit of a rework of their inventory they could cater to a broader range of buyers but a Chinese furniture store doesn't seem to be a good fit for the location.

When I searched for gift shops in Boston this was the first shop that came up. I am so glad it did…read morebc I would not have discovered this slice of Italian heaven in Boston! I found a license plate for my aunt and picked up a hoodie for myself.

Great Customer Service!…read more We ran in minute before the closed and the owner was very patient and helpful. Told us to take as much time as needed. Large gift shop with lots of great affordable souvenirs.