At the end of a long week a well deserved treatment at SkinVitality Medical Spa. One of many…read morelocations I choose the Richmond Hill location. My treatment for the day was a glycolic peel. I didn't know what to expect having never had one before. I was greeted at reception by Sarah and shown to a room to fill out a personal and medical questionnaire. My Aesthetician Caroline greeted me and we went into the treatment room. Caroline spent the next 10 minutes asking questions and filling out more forms. Shortly there after my treatment began. A quick cleanse of the skin and then the application of the glycolic peel solution. The procedure was short. I didn't notice anything different on my skin. I was told to expect some peeling of the skin, but to date I haven't seen anything. Caroline was a wealth of information. Any questions I had she answered. As a client I felt confident in my aesthetician. From her knowledge to her touch, I knew I was in good hands. Two negatives for me was; my eye makeup was not removed in the process, so I didn't feel my skin had been properly cleaned, and the residue from my makeup was still visible in the mirror; and the aesthetician used a thin rubber glove. I'm sure it was necessary but I didn't like the feel on my skin. As a bonus treat I was given an organza bag with a certificate towards another treatment, full size exfoliating scrub and sample Vitamin C oil. This is given to all new clients. Salon is very clean and the ambiance very relaxing. Definitely would recommend this location.

SCAM ALERT!!!!!!!!!! SKIN VITALITY CANNOT BE TRUSTED! AVOID this company if you're thinking of…read moreimproving your appearance. Read their reviews on Trust Pilot, Google, & Yelp, they may be manipulating reviews across different platforms! If they ask you to reach out don't be surprised if it takes a while to hear back or at all - you may get scammed & lied to! To learn how to file complaints, SCROLL DOWN. My review is based on how SV handles client concerns, & the REAL dangers you may encounter at any one of their clinics. They all appear to be operating under the same business model , at least according to their reviews. Their Richmond Hill location is also one of the worst "medical clinics" I've ever been to. I've had fraxel treatments completed before & after visiting SV - never once did I leave a clinic feeling as if my face was lit on FIRE until my last treatment with them (2022). They claim concerns were addressed, this is UNTRUE. So let's add gaslighting to the list of issues wrong with this company. I believe SV damaged my skin using a setting unsuitable for my skin type/condition. Two staff were present during my last session, a trainee & a trainer. Trainer walked in & asked if I had Melasma, which I thought was strange considering I've never had Melasma. This was also incorrectly noted in my file - showing incompetence on many levels. I also sustained facial injuries after they had a trainee work on my face - also without my consent. THEN I learned the doctor on record left the clinic in 2019. Consent forms were signed in 2021 by the way, so pretty sure falsifying medical records is also illegal, unless the doctor on record was receiving kickbacks - which is something I've also questioned. Aside from obtaining consent & payment through deceptive practices they also broke privacy laws by publishing my full, highly identifiable first name in their original google reply. This was left up for several days even after I told them it was a PHIPA violation. My name was only removed after they consulted a lawyer . They can't be trusted to uphold patient confidentiality, so you definitely can't trust them to safely & competently perform medical/cosmetic treatments of any kind. Before they were willing to issue a refund they wanted me to sign an NDA confirming I not talk about my experience, which I declined. I'm not a lawyer , but pretty sure companies can't force you to sign an NDA in exchange for a refund, this breaks consumer protection laws. IF YOU SIGNED AN NDA, YOU MAY BE ABLE TO BREAK IT. Review Ontario's anti - slapp laws like the Protection of Public Participation Act. Just make sure your opinions/experiences can be backed up with proof, (ex: emails, before and after photos, receipts, etc - document everything). On Nov 4, 2025 SV sent me an email threatening to sue. Sue me for what? Telling the truth? Warning others of their deceptive practices? Anyway, they have yet to sue - all bark no bite. Please note: if you get treated at a skin vitality clinic you may end up spending more time & money treating the areas their negligence may subject you to. If SV doesn't respond to your concerns in a timely manner don't wait to reach out to the following organizations for extra support: - Law Society of Ontario: to find a lawyer - ProBono Ontario: free legal advice- IPC to access your medical file - Ontario ministry of health - The BBB - your local Public Health Unit - Ministry of Public & Business Delivery (consumer protection) - the regulatory colleges of the professionals involved in your care (CNO/CPSO)- SMALL CLAIMS COURT- reach out to the Fifth estate, go public, cbc marketplace , they may be able to help SV has many clinics across Ontario & I wouldn't trust a single one as complaints & concerns are re-directed to "patient care" who will only use coercive tactics and threats to prevent consumers from speaking out. DO NOT GIVE THIS COMPANY YOUR MONEY, if there's an issue with your treatment it's unlikely you'll see a refund unless you agree to stay silent about how awful they are! Don't buy their lies!

Compassionate and caring doctors who go above and beyond! Would recommend to anyone who needs to be…read moreseen by a dermatologist or allergist or Esthetician! Wonderful and caring staff who are always helpful.

The receptionist is very unfriendly, unless you are asking for help about the products, that's ONLY…read morebecause she wants to sell you something. When you talk to the receptionist(s) on the phone, they are cold, uncaring, and plain rude! Yesterday, I left a message with them around 5pm. This morning, somebody returned my call at 7:55am! I have been a receptionist, and there is a rule that you don't call people before 9am. So I said, "you guys are surely early". Well, I wasn't exactly polite, but she didn't say anything, she should apologize or ask if she has woken me up, right? Customers are always right. This is the rule for retail and service industry. These people should be trained by a Japanese HR, because Japanese people smile and bow even when they are talking to customers on the phone. Even though the customers on the phone can't see them, the attitude and politeness is reflected in their voice. Okay, so in this clinic, rudeness starts at the front desk. One of the dermatologist, Dr. B, is world-class cold and arrogant, and she will explain something to you in 30 words. You are not encouraged to ask any questions. If you ask anything that has to do with a 2nd issue, you have to make another appointment. Even my family doctor, who took her kids to see Dr. B, can't stand her. You would think that doctors treat other doctors with more respect. Can you believe this?

I don't know what the other reviewer was talking about... I went into Well Springs just over a…read moremonth ago and LOVED every minute of my treatments. The staff is so friendly and accommodating. Plus, you get what you pay for. If you are looking for a $30 massage- this is not where you should go, if you're looking for an afternoon of luxury, come here. You WONT regret it! The environment upstairs is soothing and extremely relaxing, I think I dozed off a little while waiting for my treatment (I arrived a little early). I wish that I could come back here on a regular basis! I was visiting my sister and don't live in the area, so regular visits are not an option, but I will ABSOLUTELY come back for spa days any time I come to town. I left feeling completely pampered after my massage and mani/pedi. Will try out new treatments next time I visit. Well Springs is going to be a staple whenever I come to town :)

Well Springs Spa is a big disappointment! I was lucky that I did not pay full price for my…read moretreatment since there was a teamsave offer and if I did pay over $200, I will be so mad at myself! Well Springs Spa is located on Yonge just South of Elgin Mills.. it is in little strip plaza. The waiting area is nice and roomy with European furnitures. There are a lot of information of Botox and how much for the session and unit costs on the counter.. The treatment room is upstairs... feels like an afterthought as it is not set up as a day spa. Me and my friend have the treatment in a little small room.. and the enironment is definitely not spa like! The one thing that really got on my nerve is they are playing the same CD which have songs that last for 30 min on repeat.. so for the 4 hours we were there we kept listening to same thing and the songs are badly put together some of them are even cut off in the middle! Anyway, the massage for 30 minute was the best part.. the rest kind of goes downhill... The facial was poorly done and so are the mani and pedi. And for nail colours they only have a handful to choose from !! (Nailsense is heaven!) My friend's nail colours were done worse than she would have done herself.. she was so nice not to complain but she went home and remove them all and redo it herself! I will definitely not going back there for any day spa package, even with any coupon!!

Loved my experience at Envy Injectables & Spa! The staff was great, and Elona did an awesome job…read morewith my Botox and fillers. Natural results, and I'm really happy with how I look. Will definitely return!

From the owner: Envy Injectables is a boutique beauty clinic located in Richmond Hill. Specializing in a number of…read morethe industry’s most innovative skincare treatments, Envy Injectables provides its clients with top-quality professional injection services as well as luxury skin treatments to improve the look and feel of your skin.

Really an awesome private spot. Felt welcome and man, great tummy massage! Will be a regular and…read moreit's been hard for me to find in York area

From the owner: Colon Hydrotherapy - a much-needed service for people with digestive issues, constipation,…read morebloating, gas and more. Colon Cleaning; more important than brushing teeth? Absolutely! Cleaning your colon will clear the path for you to feel energized and lighter. Vitality Source can help you lose weight, poop regularly and eliminate toxins. Eliminating toxins from the colon helps with eczema, psoriasis, rosacea, allergies and lower back pain. When your colon is plugged up or not working properly, the toxins in your system will look for another escape route - your skin. Detoxing is a great way to get on the path to good health.

100% recommend this place. Great price, great service!…read more I started seeing Nooshin for PRP and mesotherapy treatment on my scalp to improve my hair growth. After 3 treatments I was absolutely amazed by the growth and texture of my hair.

My second time having A treatment done by Nooshin! She went above my expectations for Botox !…read moreShe is top notch in her profession ! I have had botox In the past . Nooshin tops all ! Her bedside manner and the cleanness of her space is hard to come by ! Keep up the amazing work. I look forward to my Next treatment on the 24 . I highly recommended her ! Look no farther ! Nooshin will never disappoint you !!

Can enter from front or back. On entering, crocs are provided for you to wear instead of your…read moreoutdoor boots. On entering from the road entrance (the front), it was a little confusing to find the reception. You have to walk through to the 'back' to which there was no one at the reception so I just sat there waiting. I had Allan for my massage. This was my first time here. When he came for me I wasn't really greeted or he didn't introduce himself. I had to ask if he was Allan and gave my name. He just asked my concern and went to work. His massage was good and I felt a relief by the end. Good pressure and stretching.

Review for the 30min body massage + 30 min Indian head massage. $130CAD. The body massage a 5/10,…read morehead massage 3/10. This was my first time getting the Indian head massage so I'm not experienced in this category, but what I experience was some head scratching and a lot of hot oil poured onto the head which didn't do anything for me and def not something I'd pay for again. The worst part is that they let you leave with soaking oily hair! I asked the masseuse about this and she said usually people book the shower room after which I didn't know about till after the fact. The exterior is cute, a house transformed into an office with parking spots outside. Inside is dated and can def use updating. For those of you from the USA pls know that RMT are considered health workers so no tip is needed, it's like giving a tip to your doctor. You can if you want to but it isn't expected.

I never met the injector so I can not say anything about this but the call Center extremely rude…read moreand there system looks like messed up with the informations I don't recommend anyone to deal with this type of unprofessional people

Doctor was extremely unprofessional. I have gotten lip fillers done before with minimal pain. This…read moredoctor caused me extreme pain all the while telling me "it didn't hurt". I was in so much pain I was crying all night after, even after taking lots of pain killers. After my previous lip fillers I was back to work the next day. After these ones my lips swelled up so bad I was in bed in pain for days after. The injections were uneven and I still have a discolored bump on my lip from the procedure months later.