Agent Ginger Nance did an exceptional job for us when we decided to sell a rental property in Moundville. We live in Oregon and needed to make this sale happen long-distance. It was also a difficult "as is" property. Ginger had a great attitude, was knowledgeable about the market for these types of homes, and made the sale happen in a matter of days while managing all aspects for us. She was excellent at communicating and sending photos. She drove the paperwork around herself in bad weather to make sure the deal closed on time. She even went above and beyond to make sure utilities got transferred and the house was protected from freezing in the cold weather. Our experience with Ginger was excellent! read more

Stutesman's Action Realty (Jennifer Yarsulik) has been great right from the beginning (starting) with messages at all times of the day (and sometimes night) to us flying in from Las Vegas, NV to Nevada, MO meeting up on my (as well as my wife's) limited timeframe to show this specific house that caught our attention while browsing Cheap Old Houses (online). She was a wealth of knowledge, She's honest, I felt as if she was there to genuinely take care of us on this (should I say) adventure, lol, We bought the house! =D She was great with the negotiations as well as bringing up specific suggestions while fighting for us (regarding things already in the contract). I can't say how much I appreciate the time she took to be there for the inspections while we weren't able to be there due to distance, I couldn't have hoped for more, She made this process (mildly) painless. ; ) read more

We listed our home with this agent and were very disappointed with her lack of knowledge in the local market and with her lack of being able to market the property technologically, as well as use current technology. After a month of listing with her, I contacted her and requested for her to put the home on all 3 main websites and she said she would ask someone how. I checked back in several months later and it was still not online. She priced our home much higher than the competition and we had to instigate every price reduction. After lowering the home $15,000, we received an offer and she sent us the paperwork, but she sent it to use in electronic format and didn't know how to work it. It was also on a contract she was unfamiliar with and she tried to get us to sign the original contract even though we had countered the offer on a separate sheet, therefore there was absolutely no need for us to sign the original at all. After multiple requests for the property to be added online, and it not being added, we asked her to withdraw our home from the market. She then sent us a withdraw form (and asked us to sign it) that stated that if we withdrew the property and sold it, she would still be due a commission. We tried to speak with her broker about her unwillingness to withdraw the property with dignity, and the fact that we had not been provided with copies of any documents that we had signed, but her broker at Stutemans Realty, was no help at all. She told us she would speak with the agent the next day and that the she (the Broker) would call us back and also send us those documents and then we never heard back from the Broker. I would not recommend the agent or the company for all of those reasons. I have copies of all conversations proving these statements as well as screenshots from Zillow, Trulia, and Realtor.com showing the homes lack of advertising. read more