I was wondering if you could fix my nails. they are very rough and nail polish all around skin. I…read morewas in this morning and had pink nail polish

Came to get my nails done with my mom as part of a little girls afternoon together. while they…read moreoffer a variety of services, i can tell you they only do what they want to do not what you want. we got pedicures and I asked for a Halloween vibe nail, I picked out a sparkly mid toned purple and wanted a black tip on them. She told me no it was too dark and would not show up (even though it is most definitely not too dark it's almost a light periwinkle color). So I asked for a white tip instead. She still said no, this time because it would not look right. so I went without. Not to mention the pedicure itself was half assed compared to any other place we have been. Would not recommend going here unless you're okay with the absolute bare minimum.

Ken and the team are terrific and do a good job on my and my daughter's nails. We like to go every…read moreonce in a while and we've always gotten a nice manicure. The employees are kind and friendly and have good customer service. Recommend ++

I went in there for a simple eyebrow waxing, I was told it would be a wait. I didn't mind waiting…read moreso I took a seat it was 20 minutes and I was called to sit in a chair and wait 5-10 more minutes. I waited 20 more minutes and turned around to find her already helping another lady who walked in after me. I waited for another five minutes to see if she was just getting her set up. When I realized she was starting to do her nails and had no intention of coming over I left. I just moved to the area and was looking for a new salon, unfortunately I will not be coming back.

Always excellent service. My nails are always beautiful and last for weeks. I highly recommend…read morethis business as I have been going here for years.

Was in town for a wedding and my original nail guy in mentor had to cancel so I went here instead…read more0/10 not only did I not get what I asked for she made me feel dumb for asking for flames the total was $55 and I asked to do a $10 tip and she charged me $75 the acrylic is bumpy and not even i get she had arthritis but she could've easily asked someone else to take over I hate confrontation and I felt too uncertain asking for it to be just redone please don't expect much other than a basic color if you go here

Great stylists and nail artists here, but the manager apparently completely over-hired and then…read moredecided to start firing people out of nowhere. I don't think it's right or very professional to strip away someone's livelihood out of nowhere and completely blind sighting them. Sighting "not enough bookings" even though my friend/stylist was frequently booking out and had regular clients who love going to her (I've gone to her for about two years now). Extremely disappointed in how this situation was handled, and I don't think I could spend my money there ever again. As someone who also remembers when Rose Colored Salon was a start-up salon running out of a house; I am so frustrated that the owner, who knows how hard it can be to find stable careers in cosmetology around here, would be that comfortable dropping employees out of nowhere with absolutely no warning. People have kids, bills, and so much more to worry about, let alone losing their job with no time to prepare. Do better.

i had gotten my hair done by alexis, she did well on color but she missed ALOT of spots, my black…read moreis very splotchy and you can see my blonde through it, i'd recommend someone else.

So I called to schedule an appointment for a touch up on my highlights. You answered and promptly…read moretold me no one there can do any highlights because someone had called off but you could do all over color?? You mean to tell me that none of your other stylists know how to do anything other than color?! And you wonder why people don't consider this place to be anything other than mediocre. Maybe you should educate your stylists on up to date techniques and trends!!

I have super thick and long hair and wasn't sure if my hair would hold a spiral perm. I had been…read moreturned away many times before from others, but there is a stylist here that decided to try and help me out. We spent literally 5 hours perming my hair and it turned out incredible! I get compliments a year later all the time because it still looks amazing. She charged me less than half of what I expected and was absolutely incredible. I would never go anywhere else after having such a great experience. A huge thank you to the hairdresser I go to!

I always leave feeling so much better than when I arrived. Alisa is skilled at making my limp hair…read morebeautiful and my daughter's curls even more amazing. Nice environment and good people.

This is hands down the best place to get your hair done in town! They always do a wonderful job and…read moremake sure you're happy and comfortable with you hair. All the stylists are very friendly and welcoming. It's very clean as well. There also great about showing you how to style your hair before you go.

Such an incredibly talented group of wonderful stylists! I highly recommend giving them a visit for…read moreany of your hair and nail needs!

I started going here when my long time salon just kept getting more and more expensive. I am so…read moreglad I did. I have been going here for a few years and always get excellent service and a great look! All the girls here are super!

Despite living more than an hour away from Aella Salon and Day Spa, I have been a regular client…read morehere since they first opened their doors in 2012! The salon is bright, clean, warm, and relaxing, and the staff is cream of the crop! They always greet me as if they came to work that day just because they knew I would be coming in! But it's not just me that gets such superior customer service...time and time again I watch them treat every single client with the same care. The client experience at Aella is consistently awesome! Kotie has been doing my hair for many years, taking me on as a client when Retta (the owner) stepped away from client services to focus on the business. Kotie is a brilliant and talented colorist and stylist! She is in such high demand that I secure my appointments six months or more in advance because short-call appointments or walk-ins with her aren't going to happen. She is booked all the time and there is no way I want to run the risk of not being able to get in with her! On the rare occasion where I have had to reschedule an appointment on short notice, Kotie has gone out of her way to accommodate me by offering to come in early, stay super late, or come in on her day off. I hope I never have to actually take her up on that offer, but I know if I do, she will accommodate me cheerfully and without hesitation. That's just the way she does business. Over the years since opening, Retta has exhibited her commitment to staying relevant by using advanced technology to create an amazing and convenient customer experience! With online scheduling I can secure my appointments on the go, and the super efficient 48-hour email and text message reminders ensure that I never forget an appointment! In all of the years I have been patronizing Aella, I can't recall a single time when I arrived and Kotie (or one of her assistants) was not ready to see me almost right away! I don't think I have ever waited more than five minutes for my appointment. Kotie does a really great job staying on schedule. She knows my time is valuable and she respects every minute I spend in her chair! In return I make sure that I am on time for my appointments, and any reschedules are done in advance. If you have been searching for a high-end salon with wildly talented stylists and a rockstar team of support people committed to ensuing you have a remarkable customer experience, look no further! Aella Salon and Day Spa is the answer you have been looking for!

I just had a luxury headspa appointment with Katie and it was amazing! So relaxing, I fell asleep a…read morefew times! My hair felt amazing afterward I can't wait to get it done again and I'd recommend this service to anyone!!