(From my parents) My husband and I were both aware of our hearing loss and were very nervous to…read moretake the next step needed to improve our quality of life. We were greeted at Mass Audiology by Daria, the PCC at the Pembroke branch, and she was an absolute ray of sunshine from the moment we stepped through the door. We went from Daria to Lorinda, the branches provider, and she made us both feel so comfortable. She took us through the entire process with such care. We left feeling like we had just spent time with family and even mentioned to one another that we actually looked forward to seeing them again at our follow-up visits! Huge thumbs up for Daria & Lorinda at Mass Audiology's Pembroke, Ma branch.

I'm vacationing nearby and forgot my charger. A phone call to South Shore assured me that they…read morewould sell me a charger so I could hear the rest of the time I'm on vacation. The service was fast, professional, and polite. If you're local, I recommend this location to you for all your hearing needs. If you're from out of town, like me, you still might benefit from a visit.

This place is great! I had full hearing test with licensed Audiologist (Doctor, not hearing aid…read morespecialist/sales person!) She told me about the different types of hearing aids that would work best for me and the benefits of buying them there; but NO SALES PRESSURE at all! They are also affiliated with Mass. Eye and Ear, so she referred me to specialist when she noticed a potential medical issue. I would highly recommend them!

Dr Schepis is the best audiologist around. I have been seeing her for several years and she is as…read moreenthusiastic and welcoming today as she was on my first visit. She is very knowledgable and thorough. Highly recommend her for all hearing needs.

We purchased two sets of hearing aides for both parents. My father's fit well. My mom's never fit…read morecorrectly. They kept falling out. We came back for appoints numerous times with the same complaints. Dr Elena Schepic finally suggested to do a mold and refit, for additional $ 400.00. We agreed, but today with no family member present she charged my mom an additional $ 150.00 for reprograming. This should have been discussed at the last appointment. This practice is just a Money Grab!!!!! totally taking advantage of the elderly pt. Maureen O

I wore hearing aids for years but they had become ineffective. My previous audiologist said they…read morewere set to max level and couldn't be repaired,so I abandoned them for a while. On a whim I tried Keystone, fully expecting to purchase a new pair but Saran was able to return them back to service. After about a year I definitely needed a new pair and was fully confident in purchasing them from Keystone. Since then I've been very vocal in referring friends and family to them because they're the best!

This is a top notch facility for purchasing hearing aids. My audiologist was Margo Belisle and…read moreshe had me fit for hearing aids for minor to moderate hearing loss. The purchase came with 75 days return with 3 follow-up visits to get the hearing aids working just right. The hearing aids I purchased where vast improvements over those that I had tried before. The connectivity with the Bluetooth iPhone and car was complex but Margo had all the answers with every visit. See listened to all the concerns and had and answer to everything. When she didn't have the answer she was on the phone with the manufacturer and had the solution within minutes. Super smart and very personable. Scott at the front desk was an advocate for insurance and went out of his way to make sure you were please with your product or your money back. This is the place to go for your modern hearing aid solution. Each purchase is covered by a 3 year warranty and unlimited support. Buy with confidence! Thanks Margo and Scott! --AG

Cynthia is the most knowledgeable, friendly, honest…read more,respectful and courteous professional I ever met. Cynthia goes out of her way to help me when I have an issue with my hearing aids I could go on about Cynthia and her great attributes and Coastal Hearing Clinic I would not want to go any where else for my hearing aids I definitely recommend Coastal Hearing Clinic Posted by Joe C (Sandwich)

Had a great experience with Coastal Hearing. The proprietor was friendly and knowledgeable on both…read morethe first visit and subsequently, Especially when I returned the hearing aids for a refund, Firstly, I have no quarrel with the aids she provided. They quality seemed very good and the convenience features were surprisingly comprehensive. I returned them only because the didn't work for me. I don't believe it is the fault of the hearing aids, just that I am not compatible with these particular hearing devices. Quite possibly, she could have provided hearin aids that would work for me. Unfortunately, my insurance only covers 2 of the models she carries. Any other devices would have been full price without any insurance coverage. My financial situation would not allow this. Secondly, when I asked to return them, she remained just as nice and friendly as when I was first a potential customer. The purchase price was promptly refunded and in full. I can strongly recommend Coastal Hearing.

Dayna listens, She speaks science in everyday English. She knows her craft in detail and applies it…read moreto fit her clients needs. Her receptionist is one of the best meeters and greeters I have ever met. And not insignificant for this 90-year-old guy, parking east easy and steps from the office door. I am a multidecade user of her services. Graham W June 3, 2026

They are only open three days a week. So if you have a problem on the days they aren't open, you…read moreare out of luck. Sort of seems like a hobby not a business.

Last week I was in Byfield, MA to share Thanksgiving with my daughter and her family. When I…read morearrived in Byfield, I discovered that my Resound hearing aids had a problem. The folks at New England Hearing Care in Newburyport went out of their way to provide exceptional service to a 90 year old man who could barely hear without his aids. I would rate the team at New England Hearing Care with a 6 if Icould. They deserved it, for which I am exteremely grateful. Henry W. Leeds

The staff are very knowledgeable and made it a pleasant experience. They are very thorough and…read moreexplain everything, to make sure you are satisfied.

My mother is a long time patient here and I don't mind driving over an hour from where I live to…read morebring her to her appointments. The girl in charge of the front area named Amy is professional and excellent at what she does. The audiologists are top notch. Everyone is warm and caring. You don't see this kind of service at any other place. I highly recommend Cape Cod Hearing Center.

Dr Cullen and her team make everything easy to understand and they make you feel you are the only…read moreone that all their attention goes to. Dr. Cullen explains things in laymen's terms and answers all your questions fully. She is the kind of person that puts you at ease immediately and makes you feel well cared for.