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    Suburban Landscape Management

    1.3 (3 reviews)
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    Services - Suburban Landscape Management

    Landscaping building design

    Greenscape design

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    Groundworks

    Groundworks

    (5 reviews)

    The project got off to a good start. The guys who worked in the crawl space were very respectful…read moreof my house--they had to come into my master bath to access the crawl space--and the foreman made sure they cleaned up everything the next day. The next day I went out to check on the progress outside and they had snagged one sprinkler line with the excavator and said they would leave it exposed to facilitate repair. I told the foreman that that line was one of six coming out of the nearby valve box and asked him to be careful of the others. I had already paid to have one location in the area hand dug to protect a valuable tree and would have paid to have the other two hand dug if I had any idea they would tear up my sprinkler system. The next morning I went out to check and discovered that all six lines had been destroyed with long sections of the PVC pipe stacked nearby. I called my landscape guy to come over to see the damage. He took pictures for the sprinkler system guy and asked the foreman to not backfill the damaged areas so repairs could be made. Nevertheless later that afternoon your crew had kind of backfilled everywhere--I never did see the actual structures installed. It was late on Thursday afternoon before the three day weekend and I think the final backfill and "finish" was rushed--they even filled in one of my foundation vents--and debris (damaged shrubs, broken limbs, even some pipe pieces) was all over the place. I know I was asked to sign some things on the tablet that probably waived all this but I believe your guys did a sloppy job--I hope the work that's buried is better done. By the way, I never received copies of any of the documents I sign in conjunction with this project. I asked the original estimator and he said the foreman had it to give to me, then the foreman said it was at the office and would be mailed to me--I have yet see it. And I was never offered copies of the documents the foreman presented on the tablet. I had the sprinkler company out yesterday to do the repairs. They say it would have been a lot easier if they had left the damage uncovered. Now the most economical repair involves running five new pipes from the valve box out to the driveway where the existing lines are intact and completely redoing the sixth zone that runs along the west side of the house--$1,500.

    Do not do business with Groundworks. They do not honor their contract. In November 2025, I had them…read morestabilize two structures/rooms in my house and to accomplish that they installed 9 piers. The contract states "Contractor warrants that the foundation push piers will stabilize the affected area(s) against further vertical movement for the lifetime of the structure from date of installation." Four months after installation, there was visible movement in the same two structures/rooms. Upon my request, I had them remeasure and according to their measurements, the same two rooms had in fact moved. They told me to fix the problem and stabilize the same two structures/rooms, I need to pay them more money to install more piers. They're not trustworthy and now I'm going through another company to complete the job.

    Suburban Landscape Management - landscapearchitects - Updated September 2026

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