Terrible customer service. I stopped here after driving from Shreveport, Louisiana. When I walked in the restaurant was empty so I sat down to wait on my mother , who went to use the restroom. A young man from behind the counter said "Ma'am!... Ma'am, are you going to order something?"
I look up and realize he was Yelling at Me! I replied, "Yes, but I am going to wait for my mother and we will order together." He sighed, very loudly, and went into the back room. We ordered and sat back down. A truck pulled up and one worker yelled to the other, "More people!" A handful of customers came in, some sat down but others left. A lady walked in and stopped to talk to the customers that were seated. The same young man yells again, "Ma'am! Ma'am, are you going to order something?" She looked surprised but told her friends to excuse her and she placed her order. She asked if they were out of lettuce and he replied, "Yeah, we've been super busy in the past hour." I personally think he was extremely rude. It was obvious that she was having a conversation, but he was more concerned with yelling across the counter at her.
When my mother and I were leaving and were at the door, one of the two young men exclaimed, "Oh My God!"
I turned and said, "Excuse me?" He just said, Ma'am?" I just walked out.
I can definitely say that if I'm ever in Timpson,TX again I will not be visiting this Subway. read more